Chase Auto Group

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2242 E Main St
Grand Prairie, TX 75050

Sales: (972) 835-0029

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Jul 16, 2017
Good running car with some cosmetic flaws and burns a little oil. Photos should reflect flaws to give buyer a heads up before going to see car. Satisfied overall.
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Jun 25, 2017
Guru9WLNX
I walked ready to buy, pay cash even. This man basically told me not to buy the car and to go across the way where they had newer cars to sell. I never had a care dealer talk me out of buying a car. The man wouldn't even look at me while we spoke.
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May 16, 2017
gldobbshutt
Got the information needed. Don't love that I have to make an appointment to go see the car, but I will if I decide that's the direction I want to go.
1 of 5 people found this review helpful.
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Mar 18, 2017
Mondial_788
Customer service fair but the car was crap, filthy dirty on the inside, front grill was missing and when they drove it around the car was making a rattling noise.
19 of 20 people found this review helpful.
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Mar 3, 2017
asked the dealer what kind of title was on one of the cars I was interested in and he said salvage, I said I wasn't interested in that car anymore and he told me to leave his office he couldn't help me.
21 of 23 people found this review helpful.
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Dec 1, 2016
Good guy, if this car is here Sat. I'm buying it
3 of 15 people found this review helpful.
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Oct 25, 2016
Excellent service. Honest salesman. Answered every question and helped resolve an issue I had with a previous dealer. Looking forward to doing business again in the future.
10 of 12 people found this review helpful.
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Oct 1, 2016
So I call Chase 3 times after he hung up on me for asking question. This guy have no patients or the right attiutude to deal with people.
28 of 30 people found this review helpful.
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Sep 26, 2016
Terrible. Would not send me an invoice so I could buy a car from them . Told me to buy somewhere else. So I bought elsewhere. Would not recommend this Dealer at all
13 of 19 people found this review helpful.
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Sep 8, 2016
Jimmy was an honest dealer and I feel I couldn't have found a better car for such a great price!
4 of 6 people found this review helpful.
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Jun 1, 2016
We actually bought a different 2004 Honda Accord EX from Chase Auto Group for $3950 that we have pleased with the car and buying experience.
4 of 6 people found this review helpful.
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May 23, 2016
Don't ask any questions about the car you're looking to buy. This dealer is extremely rude and has awful customer service. I was told to pull over and get out because I asked him if he knew when the brakes had been checked because I heard them squeaking. Also the lights on the dash were not working and I asked was he certain that the check engine light was on and he told me I was asking too many questions. He kicked me out of the car and almost ran me over. The other dealers in the lot said they've gotten many complaints about Chase. Don't buy here!
34 of 35 people found this review helpful.
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Apr 6, 2016
Great response time
1 of 3 people found this review helpful.
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Feb 15, 2016
The guy wouldn't even come to the lot to meet with me during business hours. There is a note on the door saying go online to see a list of vehicles. I had cash and was ready to purchase a vehicle right away. I ended up buying two cars from the lots conjoined to this one. In my option they are lazy and don't really care about the customer. I'm glad I didn't purchase a vehicle from this place.
24 of 25 people found this review helpful.
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Feb 2, 2016
Dealer did not reply to email. Test drove the vehicle and there was a noise that owner couldn't explain, stated the car was in great condition yet he didn't want the car turned off due to the battery.
16 of 18 people found this review helpful.
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Jan 25, 2016
SDD1959
Owner was nice. Couple of vehicles I was interested in were ok. Just not exactly what I was looking for.
4 of 8 people found this review helpful.
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Jan 24, 2016
Great very Nice and honest!!
1 of 7 people found this review helpful.
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Nov 6, 2015
Very honest person, gave detailed description of what is wrong and what is good on the car. Guided me with the process and even offered me to trade my old car. I'm very happy with this dealer
3 of 7 people found this review helpful.
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Oct 31, 2015
Pretty good very honest. An up frony what was needing attention. On the car my daughter bought
1 of 6 people found this review helpful.
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Oct 5, 2015
Told me he had a Carfax report on hand. When I got to the car lot then told me he had to get the Carfax report later.
7 of 8 people found this review helpful.
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Sep 21, 2015
Very nice. The sales man answered all questions. The a/c was not working on the van we went to see. So they're getting it fixed.
1 of 2 people found this review helpful.
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Read 10 old reviews
Aug 31, 2015
Good
1 of 5 people found this review helpful.
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May 26, 2015
Price was reduced to $3400.00 then looked up next 2or 3 days later and the price was hiked up to $3900.00. Who does this kind of thing?
8 of 9 people found this review helpful.
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Apr 12, 2015
it was an extremely costly experience. the car needs 6000.00 worth of work and isn't repairs that can wait.
9 of 10 people found this review helpful.
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Apr 8, 2015
Dealer was unhelpful and not willing to negotiate. This was a waste of my time.
11 of 11 people found this review helpful.
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Feb 18, 2015
Over priced cars
3 of 3 people found this review helpful.
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Jan 26, 2015
migration_jenjam3004
nice prices
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Nov 25, 2014
i bought the 2006, Saturn Vue, from Chase Auto Group
1 of 1 people found this review helpful.
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Oct 6, 2014
Very rude man who was not interested in having a mature discussion about buying a car. It was my first time in the wholesale environment and this place about ruined the whole thing for me.
1 of 1 people found this review helpful.
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Aug 30, 2014
Very accurate and good service
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Aug 21, 2014
Very good service.
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