Chase Auto Group

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17555 Jefferson Davis Highway
Dumfries, VA 22026

Sales: (703) 441-1999

Today 9:30am - 8:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 27, 2016
Dealer was prompt in answering my call, very pleasant on phone but car was already sold. They tried to offer me to buy something else but decided to check out some other dealers.....
1 of 2 people found this review helpful.
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Aug 31, 2016
Visited a the dealer to look at a car advertised on Car Gurus. The advertisement stated the car had 81K miles however when i viewed the car in person it had 109K miles. A mere 30K mile difference, funny thing is the price did not get reduced? They then proceeded to bad mouth their competitors!
2 of 2 people found this review helpful.
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Jul 19, 2016
Vehicle should have been taken off line and cleaned evidence of boby scratches damage ,rusty brakes ,caps to wheels missing , overall rough vehical. Knowledgable F& I ogficer pleasant sales associate. The presentation is fudemental this is what lacked.
1 of 1 people found this review helpful.
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Jul 1, 2016
Great Dealer and awesome sales people. Honest and caring. I will shop here again and tell everyone about Chase Auto Group.
1 of 1 people found this review helpful.
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May 21, 2016
bcqvette
Called me several times. Very nice. My wife just changed her mind on what she wanted to drive.
1 of 1 people found this review helpful.
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Apr 17, 2016
Very knowlegeable accessible I will a car a soon as I finished another finantial transation Please keep me informed updated on this car
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Mar 17, 2016
Had no problems what so ever, Happy with my car,, THANKS
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Mar 2, 2016
Car that they were advertising was a disqualified vehicle according to the bsnk's research on the vehicle. The information the bank provided the dealer did not disclose.
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Nov 19, 2015
They email me and call me an the phone to further help me.
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Nov 11, 2015
When I arrived to dealership the vehicle I was interested in wasn't available after being told over the phone that vehicle was available and had been inspected and everything!
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Read 14 old reviews
Jun 19, 2015
I'm interested but some of these vehicles are a little to far always especially the one I want
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May 21, 2015
DocCuzi
5
Very Responsive
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Jul 26, 2014
ebony0039
Made a appointment to test drive the vehicle drove 70 miles to get there the car was not even there!! Was told the it was still at the owners house ,his wife drives it!! How unprofessional! Needless to say car was not cleaned they did a rush job to wash it...and also the pictures shown didn't convey the cosmetic damage (front dash leather peeled/pulled up) on the dashboard, although they were willing to fix it AFTER the car is sold...who does that! No one needs that kind of experience spending there $.
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Jul 24, 2014
Those guys very professional
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Dec 14, 2013
My experience, is not that good. When I first contacted Chase Auto expressing an interest in the vehicle, I received several phone in return. However once I purchased the vehicle, I have called several times, and each time I am told that the sales rep is out, busy with other customers etc.. and that he will call me back, of course I NEVER hear from him again. I was told that he would call back about two concerns that I had and now. I understand that we purchased the vehicle as is, but I was hoping to develop a repore with chase for any future purchases or recommendations. Now with good conscience, I would not recommend Chase to friends or family.
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Nov 27, 2013
Low interest rates
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Oct 21, 2013
Car was sold
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May 30, 2013
Very helpful
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Apr 4, 2013
After making a deal with the Dealer no respect for the buyer So basically when they get your money day care list to talk to you
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Jan 20, 2013
Nice people but their cars have high mileage
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Dec 22, 2012
very good customer service
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Jul 23, 2012
i did not buy the car but the info was great thanks
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Jul 16, 2012
einstein24073
Drove 5 hours after being assured escalade was in great shape. Upon arriving could see it needed alot of work namely both front doors, hood and front bumper. Drove home cooled down and called to get owners name to complain only to have them call the police saying I was harrassing them, police called me and interviewed me over the phone over . BEWARE Read other peoples stories type dealers name in google BBB rating F check it
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Jul 6, 2012
Tony was amazing! after I drove the 3hrs to see the car and could not find a mechanic who could look at it that day, Tony had so much faith in the reliabilty of the car that on the next business day he made the same 3 hr drive to have my personal mechanic check it out. Free deliver when it was that far away was never what I expected, this is not their policy but I was so skeptical that Tony did whatever it took to make me feel comfortable! In the end we were all exhausted but its such a good car for such a great deal that I know I would do it all again! Thx to everyone at Chase auto you guys ROCK!
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