Chapman Honda Tucson

4646 East 22nd Street, Tucson, AZ 85711

Sales: (520) 433-4336

Service: (520) 445-4024

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 10, 2017
Everyone Is so nice and friendly also welcoming !! I got the car I wanted :)
Is this review helpful? Yes | No
Apr 5, 2017
Good service, bought my car over the internet! Like Amazon-- AMAZING!
Is this review helpful? Yes | No
Mar 26, 2017
They are professional and to pushy. They took the time to show my wife a JEep and we did not buy it. But I would go back to see Josh
Is this review helpful? Yes | No
Mar 24, 2017
Viper_17762586
Professional, friendly, non agreesive. Very good first impressions
Is this review helpful? Yes | No
Mar 19, 2017
Really friendly and fast.
Is this review helpful? Yes | No
Mar 9, 2017
We texted back and forth. The dealers price for this car seemed higher than the used car market I have viewed online.
1 of 1 people found this review helpful.
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Response from Chapman Honda Tucson:

Raymond

Thank you for taking the time to review our dealership. We apologize for any confusion regarding our pricing for pre-owned vehicles.  I would like to go over the pricing and vehicle you were interested in. At your convenience, if you are still in the market , I would greatly appreciate if you would contact me.

Luis B. Esparza
Chapman Honda Sales Manager
luisesparza@chapmantucson.com
direct line: 520-202-5741   
Mar 1, 2017
Worked with Dennya. Great experience! She gave me a quote via email. Was able to work out a deal. Never felt pressured. She's a soft which is more my style and am more apt to buy from then your typical pushy "car salesman". Great customer service from her. I would recommend anyone looking for a vehicle at this dealership to reach out to Dennya.
1 of 1 people found this review helpful.
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Feb 28, 2017
The whole experience is very good. There is not much room for negation for my car. That makes sense, since the price is already low enough. I bought the car with 25,500. I saw a huge leap of Q50 compared to the old G37. It's definitely is a deal.
Is this review helpful? Yes | No
Feb 22, 2017
Dealer was proactive and responsive.
Is this review helpful? Yes | No
Jan 19, 2017
phtmphxr
The car was already sold when I got there. The staff were very helpful and courteous.
2 of 3 people found this review helpful.
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Jan 14, 2017
Rose was great! Great communication, no pressure sales. Had a great test drive.
1 of 2 people found this review helpful.
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Jan 2, 2017
Dealer did not want to make a great deal. Was not impressed that its the end of the year, they wouldn't come down on price to meet my needs.
4 of 8 people found this review helpful.
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Jan 2, 2017
They knew I was coming. Told me they had to install a GPS and I couldn't take the car would have to take a loaner cars been there forever they could have done that a long time ago. Couldn't find the keys to start it. Interior was in bad shape they could have sold that 18 year old car they priced so high if they had given me a new steering wheel that I would have replaced. They lost a sale over a steering wheel. 4,900 for a 18 year old car I'll look for a muscle car now.
2 of 8 people found this review helpful.
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Dec 19, 2016
Great sales staff.
0 of 5 people found this review helpful.
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Dec 19, 2016
Very responsive and helpful.
0 of 4 people found this review helpful.
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Dec 17, 2016
Salesperson acted as if they didn't need my business. Would reply to my questions a day or two later.
2 of 5 people found this review helpful.
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Nov 20, 2016
Had to go in person to check out car. It was dirty and not as expected. Salesman on sight had very little interest in helping us. Got an email couple days later. This salesman was nicer but I told him I was no longer interested in thr car.
9 of 9 people found this review helpful.
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Nov 19, 2016
they e mailed me but the price was too high. follow up with a nice e mail. will contact them again if needed
0 of 1 people found this review helpful.
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Nov 18, 2016
Very helpful and capable.
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Nov 3, 2016
My Daughter bought this car from them, they were very nice and easy to work with. I do have an issue with the service they did on the car before putting up for sale. There are error messages about past due service needed. the windshield wipers fell apart on the 5th day she owned the car. buying a used car from this dealer? take the car to an outside mechanic first!
7 of 7 people found this review helpful.
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Oct 17, 2016
I was finally contacted two weeks after my initial inquiry... apparently the car did not sell as expected. There was a good set of photos available, and was enough to tell me the vehicle was/is a specific model variant in which I am not interested. If the Sales Dept. respects my decision without further emails; I would be inclined to give them a 3-star rating.
3 of 4 people found this review helpful.
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Oct 7, 2016
Initially prompt reply followed by days between responses and ultimately questions that never got answered. I think they still have the car. No wonder.
1 of 1 people found this review helpful.
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Oct 1, 2016
Good experience. Sales person was easy to deal with.
Is this review helpful? Yes | No
Sep 22, 2016
Chapman Honda was great to work with. They helped me narrow what I needed. Their staff, including Ivan, were professional and courteous. I ultimately did not buy a car here, but that choice wasn't due to interactions with their sales people.
1 of 1 people found this review helpful.
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Sep 16, 2016
Very responsive.
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Aug 22, 2016
Neal Browne was fabulous. Very personable, knowledgeable and all round classy guy. Very prompt with e-mails and information and cooperated with our schedule. He took down the ads and gave us the week we needed to get financing together and to get a full day off to fly to Tucson to check out the car. He picked us up at the airport and was a gracious host. He spent lots of time to give us a good understanding of the car's navi etc - a good thing since we were to drive it 498 miles home! This model, with a manual transmission and low miles, was very hard to find. I left many messages with other sellers and either got the run-around or no response. Then I e-mailed Neal and Boom! The car was good as promised and was delivered in top shape w/ a new set of tires.
2 of 2 people found this review helpful.
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Aug 10, 2016
Awesome response time, provided accurate and appropriate information. Sal was great! I wish it was the car but wrong color for me. Thanks Sal!!!
1 of 1 people found this review helpful.
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Aug 8, 2016
Adam Lind responded very quickly to my questions. He was very helpful and kind. We didn't end up buying a vehicle from here, but I will definitely keep him in mind for next time.
0 of 1 people found this review helpful.
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Jul 2, 2016
Called and was very helpful with information. Promised to call back with further inquiry and descriptions and emailed detailed data on vehicle.
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Jun 11, 2016
e-mailed and the dealership e-mailed back right away.
0 of 1 people found this review helpful.
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Jun 1, 2016
Online the dealership was hard to work with. On sight had a good sales person but basically was not willing to negotiate on pricing.
1 of 1 people found this review helpful.
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May 3, 2016
Quick and easy
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Apr 30, 2016
Had nice conversations with them but did not like the specs on the car they had, though I thought it was a good deal.
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Apr 12, 2016
Good customer service just too high of a price
1 of 1 people found this review helpful.
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Mar 19, 2016
Stress free experience
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Mar 11, 2016
On Friday I asked if I can go down on Saturday to purchase the vehicle, but was told the car is not ready for sale as they just got it and it is in service. We agreed that I come down on Monday. Monday morning I got an email from Robb saying the car sold.
3 of 3 people found this review helpful.
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Jan 28, 2016
Had placed car into auction before I was contacted
1 of 1 people found this review helpful.
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Jan 23, 2016
Fast response and answered my question
Is this review helpful? Yes | No
Jan 19, 2016
Quick response.. never got back to me with actual price.
1 of 1 people found this review helpful.
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Jan 16, 2016
They called back and followed up until they sold me the car
Is this review helpful? Yes | No
Jan 16, 2016
long initial wait for sales representative, but courteous, no pressure to buy. the first sales guy gave me some attitude because I couldn't recite the name of my original rep I have been working with.
Is this review helpful? Yes | No
Nov 25, 2015
5 stars! We bought it. Friendly, helpful people. Considerate treatment. Fair deal. "Dealer never responded" is an incorrect statement!
Is this review helpful? Yes | No
Aug 22, 2015
Acura Manager worked out our issues and we got a great deal
Is this review helpful? Yes | No
Jul 29, 2015
I was contacted the Internet sales manager. He came back with an overpriced quote, which I questioned, and I never heard back from him or anyone else again.
1 of 1 people found this review helpful.
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Jul 7, 2015
Excellent plus
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Read 18 old reviews
Apr 10, 2015
Chapman is easy to work with and the salesman went the extra mile to take care of me.
Is this review helpful? Yes | No
Apr 10, 2015
Friendly and honest but a bit disorganized.
Is this review helpful? Yes | No
Mar 19, 2015
Friendly, helpful.
Is this review helpful? Yes | No
Mar 2, 2015
Very professional. Great experience.
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Feb 16, 2015
Positive experience.
Is this review helpful? Yes | No
Jan 10, 2015
Fast response thank you.
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Nov 19, 2014
It was fine except for their mandatory extra fees
Is this review helpful? Yes | No
Nov 18, 2014
Talked with salesman few time. Didn't agree on number
Is this review helpful? Yes | No
Sep 30, 2014
called the next day, viewed car and bought that day
Is this review helpful? Yes | No
Jul 9, 2014
Great communications, via internet and in person
Is this review helpful? Yes | No
Jul 2, 2014
This is by far the next experience with a dealership we have ever had. We will continue buying ourcars from them.
Is this review helpful? Yes | No
Jun 10, 2014
Even though I didn't buy it was a good experience. They sold the car before I got to see it, however Charlie Amaryliss went the extra mile.
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May 16, 2014
Great service
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Mar 4, 2014
they were fair and gave me a ok deal
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Feb 26, 2014
very professional
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Jan 18, 2014
I would never buy anything from this dealership. They are overpriced and give you a line of BS that they cannot negotiate a lower price. They must have a lot of stupid people buy from them.
1 of 1 people found this review helpful.
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Oct 11, 2013
Will buy again. Sara Finn was freaking awesome!
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Aug 7, 2012
FastTang007
A Friend told me to ask for Yordy at chapman honda to get a good deal, and he just ripped me off, I should of gone to Dubbs honda instead.
0 of 1 people found this review helpful.
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