Chapman Ford Chrysler Jeep Dodge

1100 Easton Road
Horsham, PA 19044

Sales: (267) 966-2415

Service: (888) 478-6310

Today 8:30 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/06/16/14/00/2018_jeep_grand_cherokee-pic-1803425371131799957-152x114.jpeg

2018 Jeep Grand Cherokee Limited 4WD Used Cars in Horsham, PA 19044

Great Deal
$6,425 BELOW
CarGurus IMV of $37,667

Price: $31,242

Mileage: 4,980

Location: Horsham, PA 19044

Average time on market: 44 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Graygranite Crystal Metallic Clearcoat Description: Used 2018 Jeep Grand Cherokee Limited 4WD for sale - $31,242, 4,980 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Navigation System, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/01/08/21/2008_chevrolet_trailblazer-pic-58271595085880821-152x114.jpeg

2008 Chevrolet TrailBlazer 1LT 4WD Used Cars in Horsham, PA 19044

Great Deal
$3,488 BELOW
CarGurus IMV of $7,248

Price: $3,760

Mileage: 118,099

Location: Horsham, PA 19044

Average time on market: 25 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Blueimperial Blue Metallic Description: Used 2008 Chevrolet TrailBlazer 1LT 4WD for sale - $3,760, 118,099 miles with Sunroof/Moonroof, Aluminum Wheels, Smoker Package, Sound Package
https://static.cargurus.com/images/forsale/2015/10/14/18/01/2009_ford_focus-pic-2941523919328453104-152x114.jpeg

2009 Ford Focus SE Used Cars in Horsham, PA 19044

Great Deal
$3,026 BELOW
CarGurus IMV of $4,668

Price: $1,642

Mileage: 150,882

Location: Horsham, PA 19044

Average time on market: 14 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Graygray Description: Used 2009 Ford Focus SE for sale - $1,642, 150,882 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/05/11/07/47/2005_ford_escape-pic-5523781689298193161-152x114.jpeg

2005 Ford Escape XLT 4WD Used Cars in Horsham, PA 19044

Great Deal
$2,706 BELOW
CarGurus IMV of $6,238

Price: $3,532

Mileage: 92,580

Location: Horsham, PA 19044

Average time on market: 9 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Overdrive Color: Graygray Description: Used 2005 Ford Escape XLT 4WD for sale - $3,532, 92,580 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/15/10/35/2007_honda_pilot-pic-4668489637220375445-152x114.jpeg

2007 Honda Pilot 4 Dr EX-L 4X4 Used Cars in Horsham, PA 19044

Great Deal
$3,104 BELOW
CarGurus IMV of $10,091

Price: $6,987

Mileage: 102,201

Location: Horsham, PA 19044

Average time on market: 19 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Description: Used 2007 Honda Pilot 4 Dr EX-L 4X4 for sale - $6,987, 102,201 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/16/13/30/2006_jeep_liberty-pic-5841593203473227509-152x114.jpeg

2006 Jeep Liberty Sport 4WD Used Cars in Horsham, PA 19044

Great Deal
$2,688 BELOW
CarGurus IMV of $6,608

Price: $3,920

Mileage: 83,544

Location: Horsham, PA 19044

Average time on market: 12 days Certified Pre-Owned: No Transmission: 6-Speed Manual Overdrive Description: Used 2006 Jeep Liberty Sport 4WD for sale - $3,920, 83,544 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/06/12/20/20/2007_nissan_maxima-pic-6836988831368922306-152x114.jpeg

2007 Nissan Maxima SE Used Cars in Horsham, PA 19044

Great Deal
$2,536 BELOW
CarGurus IMV of $7,138

Price: $4,602

Mileage: 104,569

Location: Horsham, PA 19044

Average time on market: 16 days Certified Pre-Owned: No Transmission: 1-Speed CVT Description: Used 2007 Nissan Maxima SE for sale - $4,602, 104,569 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/16/13/30/2007_ford_expedition-pic-4929230420213297313-152x114.jpeg

2007 Ford Expedition XLT 4X4 Used Cars in Horsham, PA 19044

Great Deal
$2,770 BELOW
CarGurus IMV of $6,003

Price: $3,233

Mileage: 199,688

Location: Horsham, PA 19044

Average time on market: 18 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Graygray Description: Used 2007 Ford Expedition XLT 4X4 for sale - $3,233, 199,688 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/23/07/54/2009_volkswagen_routan-pic-8624839667810345092-152x114.jpeg

2009 Volkswagen Routan SE w/ RSE Used Cars in Horsham, PA 19044

Great Deal
$1,925 BELOW
CarGurus IMV of $6,889

Price: $4,964

Mileage: 116,638

Location: Horsham, PA 19044

Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2009 Volkswagen Routan SE w/ RSE for sale - $4,964, 116,638 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/08/08/11/2005_dodge_dakota-pic-1116746028565807073-152x114.jpeg

2005 Dodge Dakota SLT Club Cab 4WD Used Cars in Horsham, PA 19044

Great Deal
$3,376 BELOW
CarGurus IMV of $7,508

Price: $4,132

Mileage: 112,233

Location: Horsham, PA 19044

Average time on market: 16 days Certified Pre-Owned: No Transmission: 6-Speed Manual Overdrive Color: Blackblack Description: Used 2005 Dodge Dakota SLT Club Cab 4WD for sale - $4,132, 112,233 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/04/06/11/50/2007_hyundai_azera-pic-5165704795768027888-152x114.jpeg

2007 Hyundai Azera Limited FWD Used Cars in Horsham, PA 19044

Great Deal
$2,238 BELOW
CarGurus IMV of $5,450

Price: $3,212

Mileage: 132,432

Location: Horsham, PA 19044

Average time on market: 25 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Silversilver Description: Used 2007 Hyundai Azera Limited FWD for sale - $3,212, 132,432 miles with Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/15/10/35/2011_gmc_sierra_2500hd-pic-3389656863844051073-152x114.jpeg

2011 GMC Sierra 2500HD SLE Ext. Cab 4WD Used Cars in Horsham, PA 19044

Great Deal
$5,069 BELOW
CarGurus IMV of $30,438

Price: $25,369

Mileage: 61,596

Location: Horsham, PA 19044

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blackonyx Black Description: Used 2011 GMC Sierra 2500HD SLE Ext. Cab 4WD for sale - $25,369, 61,596 miles with Navigation System, Suspension Package, Preferred Package, Skid Plate Package, Bluetooth, Backup Camera, Aluminum Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2018/05/15/07/20/2015_jeep_grand_cherokee-pic-1627400362602384078-152x114.jpeg

2015 Jeep Grand Cherokee Limited 4WD Used Cars in Horsham, PA 19044

Great Deal
$2,834 BELOW
CarGurus IMV of $23,516

Price: $20,682

Mileage: 71,610

Location: Horsham, PA 19044

Average time on market: 37 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Whitebright White Clearcoat Description: Used 2015 Jeep Grand Cherokee Limited 4WD for sale - $20,682, 71,610 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/07/10/07/40/2014_chevrolet_sonic-pic-1559074657964987278-152x114.jpeg

2014 Chevrolet Sonic LT Hatchback FWD Used Cars in Horsham, PA 19044

Great Deal
$2,112 BELOW
CarGurus IMV of $7,547

Price: $5,435

Mileage: 93,445

Location: Horsham, PA 19044

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Grayashen Gray Metallic Description: Used 2014 Chevrolet Sonic LT Hatchback FWD for sale - $5,435, 93,445 miles with Navigation System, Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/21/07/40/2011_jeep_liberty-pic-5548043057468914610-152x114.jpeg

2011 Jeep Liberty Sport 4WD Used Cars in Horsham, PA 19044

Great Deal
$2,211 BELOW
CarGurus IMV of $11,703

Price: $9,492

Mileage: 73,562

Location: Horsham, PA 19044

Average time on market: 26 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Silverbright Silver Metallic Description: Used 2011 Jeep Liberty Sport 4WD for sale - $9,492, 73,562 miles with Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 9, 2018
collien14
gave all the information i asked for
Jun 29, 2018
sberry8946
Not long after i saw the car was removed from the Cargurus site as sold, the guy from the dealership did call. It was quick and I appreciated it.
Jun 29, 2018
GuruTXW4V
I took a long ride to the dealership and looked at several cars. The smooth talking saleman promised to investigate each car I expressed interest in and send me an email with details. I still haven't received the email nor a phone call. Very disappointing
Jun 29, 2018
Very fast help
Jun 13, 2018
Didn’t answer the original question until multiple emails were exchanged, only reason they contacted was to talk on the phone and come in.
1 people found this review helpful.
Jun 7, 2018
GuruWDHHD
Very responsive. However the picture shown was not of the truck for sale as actual truck was a worn work truck.
1 people found this review helpful.
Jun 6, 2018
GuruYFMWP
I sent an email, they answered that the car is already sold! So why it's still there on Cargurus? Another thing; I received spam email from unknown person with a woman name!!!??!!
3 people found this review helpful.
Jun 5, 2018
I bought the truck from them. They didn't give me a cash discount, which they SHOULD have, and we sat for over half an hour waiting for our salesman to do something else.
1 people found this review helpful.
May 30, 2018
The experience was nice, we purchased the Sonata, and I would recommend them as a dealer to visit if you were car shopping.
May 29, 2018
Would not purchase car from this dealership. Contacted dealer about lease on Hellcat, salesman Dominic was very rude and did not seem to care if he earned my business. I then emailed owner and operator Tom on my experience and to my surprise he defended Dominic’s lack of customer service skills. I guess the old saying “Take care of the customer “doesn’t apply at this dealership.
6 people found this review helpful.
May 25, 2018
After I called them 3 times I spoke to someone. I requested they call me they never did.
3 people found this review helpful.
May 23, 2018
Kd Car
I only negotiated by email. In the end I could not bring myself to pay $29,500 for a new car.. also I would have traded in my celica which I did not want to do. People say they have fake prices but the manager gave me an out the door price that seemed fair. Car had been on market for a while though.
May 10, 2018
Andrew was awesome! He answered all questions and was very pleasant to work with and talk to. I would recommend this dealer for anyone who's looking for a used or new car! Thanks again Andrew!
1 people found this review helpful.
May 10, 2018
GuruWTV65
Responded right away, advertised price was accurate (minus 1 incentive I didn’t qualify for). They got me financing at a lower rate than expected, great service. Can’t wait to go back for my next truck
2 people found this review helpful.
May 4, 2018
wow $ 33,000 car for$ 22,000 oh wait dont qualify for incentives no aarp no military suddenly car is now$ 6,000 more you would think in this day and age dealers would be more truthful up front at least close to price like other sites were shame on you will never advise anyone to shop with them
3 people found this review helpful.
Apr 29, 2018
Car was no longer available but is still listed and they immediately started spamming.
9 people found this review helpful.
Apr 27, 2018
Excellent service
0 people found this review helpful.
Apr 24, 2018
danart1414
5
good
0 people found this review helpful.
Apr 24, 2018
Was told to come in and look at the truck. I ask if it was available and the salesperson told me yes and within the 25 min drive they sold the truck ... And the salesperson never called me or even asked if I wanted to see another vehicle until I showed up ....
6 people found this review helpful.
Apr 24, 2018
Ashley was very helpful we just couldn't come to terms with a trade in price on my jeep
3 people found this review helpful.
Apr 22, 2018
They were helpful and upfront about everything
1 people found this review helpful.
Apr 22, 2018
GuruY4MD8
Adam was great responded to my emails and questions promptly.The only complaint I have was the wouldn't come down on price of vehicle.
1 people found this review helpful.
Apr 21, 2018
It was very good and exciting.
1 people found this review helpful.
Apr 20, 2018
GuruYTQHV
Responded promptly, was not able to make the trip to see the truck.
Apr 16, 2018
They were extremely friendly. I choose not to get the car because the car I looked at happen to be an as is car with no warranty. So I went else where and found the perfect car.
2 people found this review helpful.
Apr 10, 2018
The team at Chapman was great,They put there best foot forward,But when the smoke cleared and MY old issues arose again we couldn’t pull the trigger,But again that’s on me& my issues NOT there’s.I recommend them to anyone.
1 people found this review helpful.
Apr 4, 2018
Dealer contacted me within short. Pleasant and straightforward. Unfortunately advertised price was with discounts of about 4500 for which I did not qualify. As a result real sales price is about 25% above advertised.But they are not the only one who advertise this car aggressively as I found out contacting other sellers
2 people found this review helpful.
Apr 2, 2018
Gave me the run-around and never called me back I waited over a week and he kept telling me the car was going to be ready for me and still have not heard anything even after buying a car from another person.
8 people found this review helpful.
Apr 1, 2018
Not a good experience. The price listed in the website was not the actual price of the car. The salesman told me only if I qualified for the promotions. Because I did not currently have a lease in my household I ad to add $4k to the advertised price.
11 people found this review helpful.
Mar 29, 2018
Great communication, everyone was willing and eager to provide assistance and even though there was no transactions involved I was happy with the overall level of courtesy and follow up experience.
2 people found this review helpful.
Mar 27, 2018
the price listed for the vehicle I was interested in had almost $6,000.00 in hidden costs and "fake" rebates hidden in the fine print!!!! How unethical is that?!?!?!
19 people found this review helpful.
Mar 27, 2018
I knew I didn't qualify for all the rebates but apparently I qualified for none as the actual price was 7000.00 higher
15 people found this review helpful.
Mar 25, 2018
bbjones872
They contacted me
1 people found this review helpful.
Mar 21, 2018
It took a while to have questions answered after initial contact was made. although truck was listed on CarGurus, they did not have it in stock yet. Purchased elsewhere.
5 people found this review helpful.
Mar 19, 2018
Dealer baits you in with false prices that they don’t come close to.
14 people found this review helpful.
Mar 12, 2018
vlk27
Dealer did not inform me before coming in that the vehicle I was interested was no longer available... waste of my time.
13 people found this review helpful.
Mar 9, 2018
5wift
Very respectful and easy to communicate with
1 people found this review helpful.
Mar 5, 2018
I have received phone call from the Chapman dealership and am happy with the people I have spoken to.
2 people found this review helpful.
Mar 2, 2018
Great follow up
1 people found this review helpful.
Mar 2, 2018
Poor Man
Yes they contacted me it's just seems that wasn't the right car for me I think they good people there maybe someday I will do business with them
2 people found this review helpful.
Mar 1, 2018
LukeChizek
Went to go check out the 2012 Tacoma, truck has a big dent in the passenger side door that they didn’t mention in the listing. Said that the price listed on here was the “end of the month blow out” sale and that they couldn’t move on the price even with multiple dents and the battery showing that it was leaking acid. Drove an hour out for nothing.
13 people found this review helpful.
Feb 26, 2018
They were very helpful. They went above and beyond to accommodate my particular situation.
1 people found this review helpful.
Feb 22, 2018
Advertised at $29,660 but price was actually $34,500 when dealer was contacted.
10 people found this review helpful.
Feb 17, 2018
Guru5R8CL
very helpful and trustworthy
1 people found this review helpful.
Feb 10, 2018
great
2 people found this review helpful.
Feb 4, 2018
I would give this dealer a negitave 5 stars if it were an option.. years ago I was looking for a truck, called them to see if they had. They told me that they had several of exactly what I was after. Upon arrival I discovered they did not have, they told me they had made a mistake. After taking a 45 min. Ride there , I was a little mad. I swore I'd never go back. Just a few days ago while looking again for a truck online, I discovered that this dealer had several ram trucks. I called them despite my prior dealings , I was told that they had the truck I was after. I left my guys on site at my job, drove over an hour during a snow storm to see the truck by appointment, upon arrival, guess what?? No truck.... They made a mistake..... They had several trucks that were 12k over my spend target but not the truck that they emailed me they would have waiting for me. Fool me once shame on you, fool me twice....................
25 people found this review helpful.
Jan 31, 2018
Dan Frazier
Agent was friendly and helpful but the listing was misleading. Went in for a test drive and only when I wanted to take it to my mechanic did I learn about the "as-is" status and it not being road worthy enough for me to take it on the highway.
14 people found this review helpful.
Jan 20, 2018
Very quick to respond and friendly. I have not yet visited the dealer but am quite soon.
1 people found this review helpful.
Jan 12, 2018
Pricing good decided it was to far to travel however I contuinue to receive emails and pricing seems to be dropping. Maybe I'll contact them!
2 people found this review helpful.
Jan 8, 2018
They immediately got back with me. However, I was unexpectedly called out of State.
2 people found this review helpful.
Dec 31, 2017
Very dissatisfied with the transaction spoke to him on the phone a day ahead of time to try and get details before I drove two and a half hours to pick up the vehicle when I arrived the next day those details changed had to argue with salesmen to get to deal that they quoted me ..sold me a vehicle that did not have remote start and it was supposed to... told me I could get the remote start in 2 weeks now that I bought the car as of right now the remote start kit for is not even available and does not know when it will be available they lied to me just to make a sale
20 people found this review helpful.
Dec 29, 2017
If you have cash to buy a vehicle, don't waste your time with these people. No body would give me a final price for the vehicle. They wanted to make an appointment. Why drive 1 1/2 hours without any details? There competition give me a real number price through email. So a 2 1/2 drive later and I got a HELLCAT.
15 people found this review helpful.
Dec 28, 2017
Responde fast
2 people found this review helpful.
Dec 28, 2017
The dealership contacted me only to say that someone would be in contact; so I am stating fact that yes they did... however the reality is they did not contact me with anything substantive. I am highly interested in several vehicles they have however am left feeling that they place false pricing to entice people to come to their lot. Their interaction with potential buyers is lacking a LOT and I remain confused as to what their end game actually is.
9 people found this review helpful.
Dec 24, 2017
Ryanb1
The staff was great but the interior of all 3 cars looked at were filthy.
8 people found this review helpful.
Dec 23, 2017
Good customer service
2 people found this review helpful.
Dec 23, 2017
Bait and switch, they would not honor the price you have listed. The dealership insisted that I come in to discuss the car purchase, I explained that I had no trade, did not require finance and would place a deposit immediately over the phone with my Credit Card or via bank wire, asked for a buyers order to be faxed to me and I got a run around, First it was “ we will call you back” that changed to “ manager has to approve. At the end of it all no call back
20 people found this review helpful.
Dec 15, 2017
Great team, very attentive. Dealership was clean and everyone friendly.
2 people found this review helpful.
Dec 11, 2017
staffordM
I had a very good experience only a long long process. A very friendly atmosphere plus homemade baked goods.
3 people found this review helpful.
Dec 10, 2017
Bait and switch. Advertise car then car not available but come in we have a ton of other cars.
15 people found this review helpful.
Dec 4, 2017
I can't say enough about Tom Borah, Steve Wepryk and Colleen Card and their incredible service. My local dealer ignored me and they stepped in from 60 miles away and listened to my needs. The team above at Horsham handled the whole transaction with speed while maintaining the highest level of integrity and professionalism. They listened, gave options and worked with me to find a car. They delivered my 2017 Ford Focus Hatchback to me as described at a great price and Steve spent time taking me through all the features before leaving. I am 60 and have bought allot of cars in this was the most amazing car buying experience in all my years. The pride they had in delivering excellent customer service and taking car of my needs was just unbelievable. They were able to something that my dealer 10 miles away and every other dealer between here and Horsham couldn't. Thank you all again, look forward to seeing you when my son's lease is up in the spring!!!!!!
3 people found this review helpful.
Dec 2, 2017
GuruZVPKS
Contacted the dealer, requested to just communicate via email. They sent me a phone number to call in 3 emails before finally responding to my simple email request (out the door price). That's when they informed me the car actually wasn't available and they aren't sure when it sold (???). This is within a day's time of me contacting them after hours, so clearly they are listing sold cars just to get you on the phone. Another poor dealership tactic!
18 people found this review helpful.
Nov 30, 2017
GuruZ1YSK
Good service but it took long for this company to respond and tell me the vehicle was already Purchased
8 people found this review helpful.
Nov 26, 2017
very professional people.
2 people found this review helpful.
Nov 20, 2017
Call to inquire about a car.....gave all the info i ask and more..also told me someone had an appointment to see the car so it might be sold....so i wouldn't drive up for nothing. Hope to deal with in the future
2 people found this review helpful.
Nov 16, 2017
DoScuba
A premature contact on my part. They were certainly prompt and willing to help.
2 people found this review helpful.
Nov 13, 2017
Responded to email , called at a time when I️ couldn’t talk, still waiting on a call , a week later . I️ even sent another email asking for a return phone call
9 people found this review helpful.
Nov 8, 2017
GuruD9W69
Excellent
1 people found this review helpful.
Nov 5, 2017
Good communication
1 people found this review helpful.
Nov 1, 2017
GuruZCTG5
Very responsive
1 people found this review helpful.
Oct 31, 2017
GuruZ5LDS
Staff was nice and really worked to get financing that worked with my budget on the vehicle I wanted! Helped answer questions for literal hours on warranty options and coverage and vehicle operation before I left.
1 people found this review helpful.
Oct 23, 2017
GuruD85J2
Good customer service but it was to far to travel. Well better luck next time.
Oct 23, 2017
The dealership and it's employees were efficient and super friendly. Went out of their way to make my purchase possible. Bravo Chapman Auto Group!
1 people found this review helpful.
Oct 16, 2017
Guru97KLQ
Called me back quick,but every time it was a the brand i was looking for it was already sent to auction.
2 people found this review helpful.
Oct 15, 2017
They replied quickly. I was told car was sent to auction.
5 people found this review helpful.
Oct 14, 2017
GuruDPKJS
Kool
1 people found this review helpful.
Oct 10, 2017
GuruZDKT4
The dealer was not aware that they had sold the vehicle they had listed as available. It was a very long trip to learn that the vehicle I had just discussed on the phone was sold. There was an added 30 minutes standing around the show room waiting til a manager was located to give me the bad news. Mistakes happen but I felt like I was made a fool of.
15 people found this review helpful.
Oct 7, 2017
I talked to the salesman but he did not seem to interested in dealing with someone from out of state
6 people found this review helpful.
Oct 1, 2017
jmail6560
Gave me all the information I needed before going to the dealership rather than holding out. I appreciated that
2 people found this review helpful.
Sep 27, 2017
Very good experience . Nice salesman , Nice autos to choose from. No pressure.
1 people found this review helpful.
Sep 25, 2017
Drew, our salesman, was the best person we dealt with during our recent search for a new vehicle. Unfortunately their leadership and management fails to help their sales team and their sales managers fail at simple math. Despite their "bait and switch" pricing, the manager also demonstrated his lack of basic math skills when he offered us an additional incentive we are qualified for at $1,000 off yet the price was miraculously lowered by only $700 of that $1,000. I also forgot to mention the fact that this and 6 other model year leftovers have been on their lot for over 190 days! My guess is that this sales manager and the direction of this dealership should have repeated math class in elementary school.... the saddest part is that they failed their salesman Drew, who we wanted to buy from and we felt so bad for Drew we gave him dinner!
12 people found this review helpful.
Sep 22, 2017
Lisa Mitchell
I contacted them about a jeep and left comments to how dirty it was and made a lower offer on the vehicle due it being such a mess inside. They did contact me back quite promptly to let me know the vehicle was out. I never went to the dealership though. I didn't have a bad experience as they were quite nice when they contacted me. They really should detail the autos and not post pics of them being so dirty as that will turn customers away. They were honest in posting the pics as I was honest with my comments as to how I felt of the vehicle. Still I have no ill words to say against them and have no right to say any as I did not go to the dealership.
3 people found this review helpful.
Sep 14, 2017
Fish2470
This dealer took 3 days to return a call. At another one of their locations I called about a van that was posted for 5 days. When I called about it they said it had not been through the shop yet so they didn't know the condition. I asked them how they priced it with unknown condition. They said they would call after it went through the shop. 5 days later they called to tell me it was sold.
7 people found this review helpful.
Sep 12, 2017
GuruDHYG4
When I first arrived I walked in and was not greeted by anybody until about 5 minutes later. When I was finally greeted it wasn't by someone approaching me it was by a woman at a desk asking if I needed a sales rep. If a dealership would like me to purchase a vehicle from them they had better welcome me to the establishment instead of keep me waiting. When I had asked to see a car I was looking at they came out with the keys unlocked the doors and said when you're done looking at it come find me. After looking at it I spent more time waiting trying to find that individual again. Also I thought by being a Ford dealership they might value my ford trade in a bit higher than other dealerships however they gave me the lowest offer I've ever had. 9k for a truck that can sell at retail for 26-28k and with a trade in value of around 21-25k. Not sure what else to say. Will never return here.
9 people found this review helpful.
Sep 5, 2017
responsive
0 people found this review helpful.
Sep 3, 2017
GuruDH6KN
Used vehicle I looked at had a knock in the motor had no power and multiple problems. Shouldn't have been on a dealers lot on the other hand salesman was helpful
5 people found this review helpful.
Aug 29, 2017
I got all my questions answered with out any hassle
2 people found this review helpful.
Aug 24, 2017
Their response was very prompt and they were very truthful about the details of the car I inquired about. Wonderful service.
2 people found this review helpful.
Aug 21, 2017
ctmx6turbo
105
Dealer respond with several emails. Vehicle need a transmission and other Major repairs. Service manger was Shockley Honest about the Major problems/ issues with the vehicle.
4 people found this review helpful.
Aug 18, 2017
Kathryn Flaim
this was a nice place to do business, i'd buy from them again.
Aug 17, 2017
It was not good cause I wasted my time to meet someone after making an appointment @ 5:00 pm from a call at 2:45. When I got there not only I did not the guy but that Mazda was sold.So sad... for that.
5 people found this review helpful.
Aug 16, 2017
HimLegend84
My experience with chapman was great! I went to get. 2010 Dodge Ram 1500 but wasn't able to get it. They ended up getting me in 2012 Dodge Ram with 3k less miles for cheaper than the 2010 was. Everyone was friendly and helpful. My wife is going back to buy a new car.
3 people found this review helpful.
Aug 16, 2017
it was good. the manner was professional and honest.
Aug 10, 2017
There was miscommunication going between departments, one department was making appointment and setting me up with the sales department not knowing the car in question was already sold. But I appreciate their initial effort.
1 people found this review helpful.
Aug 8, 2017
Took forever to actually follow up. Had to email them multiple times to get a response. Sent emails referring to attachments that we're not on the email, then stopped responding to altogether. Given that we are a business located out of state and were ready to buy over the phone/email without even seeing the vehicle, this was a pretty sad response. Couldn't have been an easier sale to make.
6 people found this review helpful.
Aug 7, 2017
They changed The price on the vehicle I was interested in multiple times and was very rude customer service on the phone
10 people found this review helpful.
Aug 3, 2017
Verin Ivan
Excellent
2 people found this review helpful.
Jul 31, 2017
Never heard back from dealer after being told would check status of car
8 people found this review helpful.
Jul 28, 2017
alxherrera
5
Called to schedule the availability of this vehicle. Was hung up on by the sales person. When I went to see the car I understood why. The car was filthy inside. Fast food containers littered through out. If the car is not sales-ready don't post it on Car Gurus. (Green Honda Element)
12 people found this review helpful.
Jul 26, 2017
Faber
These guys are very helpful and make your buying experience enjoyable!
1 people found this review helpful.
Jul 25, 2017
Quick response. Easy to deal with.
1 people found this review helpful.
Jul 19, 2017
saltercr
Similar to the others who left comments, I continued to get the emails asking if it was a good method of contact. Once I finally made contact with an actual person (Courtney), she gave me all the information on pricing: the listed price is actually ONLY if you are eligible for ALL of the rebates that they have. I arranged to come see the car on a Saturday morning, but we didn't make it until just before they closed. I called (about 1:30) and informed her that we were still coming. After driving 3 hours (with a small child), we arrived in time to see the car with a SOLD label on it. Apparently the car sold around 1:00 that day...BEFORE I made contact letting her know that we were still coming. (Apparently, some guy left a deposit for the car, and was coming back on Monday to close the deal.) On top of that, she never came out of her office to meet us and we were given the run around by two other people before we even spoke with another sales rep (David), who was actually nice, polite, and appropriate...just working in with a group of shady individuals. Two days later, David called to inform me that the deal fell through (*side eye*). As much as we would have loved to give David our business, I refuse to go another 6 hours to patronize this place!!!
10 people found this review helpful.
Jul 9, 2017
Jimbo8161
5
Requested more information, Mike never provided it.
9 people found this review helpful.
Jul 8, 2017
The dealer was helpful and we purchased another used car.
0 people found this review helpful.
Jul 8, 2017
HotVidMan
They play the rebate game. The price that they advertise for the vehicle is not an actual price. They put all the rebates in on that price. The chances of anyone out there qualify you for each and every rebate is just about zero. It's very much a bait and swap type of situation there.
24 people found this review helpful.
Jul 5, 2017
Guru9TN8Z
Dealer contacted me ,answered most of my questions. I am hopeful that we will continue with talks and possible future purchase !
1 people found this review helpful.
Jul 3, 2017
This dealer was amazing. From the time that I got there to the time that I left, everyone was very kind and helpful. I actually ended up buying a beautiful Ford Escape. I am very pleased with it so far. Got a great deal on the payments. I would definitely recommend!
1 people found this review helpful.
Jul 3, 2017
They answered my inquiry.
1 people found this review helpful.
Jun 29, 2017
Guru9T3P9
Good
1 people found this review helpful.
Jun 27, 2017
All I ever got were emails asking me if my email was a good one to reply to. After answering THREE times that it was and still ZERO information on the vehicle I was interested in, I gave up and went someplace else to buy my SUV. For being a major car dealership, they SUCK with internet customer relations. I would never even consider buying from them again nor would I recommend anyone I knew to go there. They lost a sale so I give them 1 star because they did send me 5 emails asking me if my email was good.
12 people found this review helpful.
Jun 22, 2017
Dealer responded very quickly through emails and phone calls, but we decided to get a vehicle closer to home
1 people found this review helpful.
Jun 12, 2017
Kept in contact, did a fine job of keeping me updated.
3 people found this review helpful.
Jun 9, 2017
Good response on their cars. Did not buy because of total cost.
3 people found this review helpful.
Jun 8, 2017
I went up on a Wednesday night and the Sales person who helped us (Steve Jr) was super helpful, patient, and did not put any pressure on us to buy. I read a few not great reviews, which does make you hesitant to go, but they have a great selection of nice used cars (for budgets/low payments) that also go through their inspection process. I would recommend going and The Sales Associate Steve Jr!
4 people found this review helpful.
Jun 6, 2017
My wife and I took a day off work to go car shopping. We let our dealer know what we wanted right away ( which was a positive trade in value for are 2012 Camaro ) after spending two in a half hours there he told us it could not be done that are Camaro had no value. That could have been done in five minutes not two in a half hours. I feel my time was wasted and my wife's time was wasted. So if your looking for a positive review from me you won't find one!
13 people found this review helpful.
Jun 5, 2017
Deluxe_1420
Horrible was told overthe phone we could negotiate when I arrived there was know negotiation the person who showed us the car was on his phone texting the entire time raised the price since I left to 6800 was 6300 I offered 6000 becuz one it had an oil leak An at that time it was being sold as An as is vehicle also another lie this vehicle really has 90 miles on it but advertised as 88
9 people found this review helpful.
Jun 5, 2017
I called to see if the car available, and if there were any issues. I was told only a broken door handle I told them I'm 45 min. drive please don't waste my time. I called before I left to make sure every was ok. I was told the car would be ready for us, but my salesperson wasn't there.and handed me off to another salesperson. Arriving there I was giving a 3rd salesperson never got a name. 45 min. later I was told the car was not safe to drive.Way to go ruin my daughter 1st. time buying experience. What a waste of our time
9 people found this review helpful.
May 23, 2017
Guru2JKP
They have been very helpful, answering my questions.
1 people found this review helpful.
May 23, 2017
Deal responded on time
0 people found this review helpful.
May 18, 2017
Angrlo Renzi
Responsed quickly but I asked to see a picture of the car they would not send any how can you buy something without seeing a couple of pictures I'm not driving 1/2 hr to an hour to tell me that car is no longer available we have something else it doesn't take but a minute to take a picture and upload it when someone asked for it
9 people found this review helpful.
May 18, 2017
Quick communications
0 people found this review helpful.
May 8, 2017
Good customer service. Heard back from them less than an hour after inquiry time.
1 people found this review helpful.
May 8, 2017
Very attentive, friendly, complete
1 people found this review helpful.
Mar 6, 2017
The salespeople were not ready with information. And they showed us 2 certified pre- owned cars that were rusty. I won't go there again.
5 people found this review helpful.
Feb 11, 2017
Suera
The dealer went out of his way to find me a vehicle in my price range. I was not interested in any of the vehicles he offered me. I was very thankful for his effort and timr
2 people found this review helpful.
Feb 9, 2017
It was Chapman Chrysler that I spoke with. Good contact/professional and low pressure.
1 people found this review helpful.
Jan 22, 2017
Keep in contact and describe what I'm looking for on the jeep wrangler
0 people found this review helpful.
Jan 10, 2017
Good communication
0 people found this review helpful.
Dec 28, 2016
Quick response, they were very truthful about the issues over the phone with this vehicle so I didn't have to take the drive to see. I was very pleased with their honesty.
1 people found this review helpful.
Nov 28, 2016
Kay12345
I had an appointment with this dealer to see a car. Had already gotten ore-approved for the vehicle. After arriving there, I was told it has gotten sold 2 days prior.
7 people found this review helpful.
Nov 25, 2016
They have a car listed Aaron it's not even for sale still waiting for you recall to be fixed? Why even listed on Car Guru if it's not even for sale? Very very very misleading. I've waited tons of time to be contacted from them. And when it does they won't give you short answers.
6 people found this review helpful.
Read 17 old reviews
Mar 5, 2015
Good people and a good price.
0 people found this review helpful.
Feb 26, 2015
will not spend around 8,000.00 for used jeep that comes as is with no warranty sounds shady to me they wont get my money
1 people found this review helpful.
Feb 18, 2015
Great!
0 people found this review helpful.
Jan 10, 2015
Replied quickly to my questions
0 people found this review helpful.
Dec 30, 2014
Was looking for a Christmas present and they took to long to reply.
1 people found this review helpful.
Oct 28, 2014
Canned emails without answering my question about a used car.
1 people found this review helpful.
Oct 11, 2014
Great
0 people found this review helpful.
Sep 19, 2014
Good
1 people found this review helpful.
Sep 12, 2014
Found exactly what we were looking for. John, our salesman, was friendly and thorough. He stayed after hours on a Friday night to allow us to test drive our car, and enabled us to close the transaction and drive away in our new (to us) Jeep Wrangler! Everyone was great - 5 stars for excellent service and great prices
Aug 30, 2014
Ok
0 people found this review helpful.
May 14, 2014
Car was way over priced and a hunk of crap.
Mar 6, 2014
saved me $$$$$ of dollars with being upfront with me about a major issue a car Iw as looking at had
Mar 18, 2013
Dealer responded quickly and provided all information requested.
Jan 9, 2013
Disrespectful managers and overpriced car by 1500. Pressure to take car now
1 people found this review helpful.
Jun 19, 2012
Extremely courteous and helpful. Kap, William and Gee were great to deal with.
Nov 27, 2011
Helpful on phone but I did not go to see their vehicles. Found one before. Found newer model jeep that I purchased.
Mar 28, 2011
75
Fast response. Prompt and friendly as well!
0 people found this review helpful.

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