Chapman Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

1717 E Baseline Rd
Tempe, AZ 85283

Sales: (602) 726-3214

Service: (888) 600-6712

Today 8:00am - 9:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/08/23/01/09/2007_chevrolet_tahoe-pic-6875844327971205250-152x114.jpeg

2007 Chevrolet Tahoe LTZ 2WD Used Cars in Tempe, AZ 85283

Great Deal
$4,155 BELOW
CarGurus IMV of $16,149

Price: $11,994

Mileage: 120,265

Location: Tempe, AZ 85283

Average time on market: 24 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Amber Bronze Metallic Description: Used 2007 Chevrolet Tahoe LTZ 2WD for sale - $11,994, 120,265 miles
https://static.cargurus.com/images/forsale/2017/09/06/07/03/2016_chevrolet_silverado_2500hd-pic-6197150796388281091-152x114.jpeg

2016 Chevrolet Silverado 2500HD Used Cars in Tempe, AZ 85283

Great Deal
$8,757 BELOW
CarGurus IMV of $39,556

Price: $30,799

Mileage: 3,888

Location: Tempe, AZ 85283

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2016 Chevrolet Silverado 2500HD for sale - $30,799, 3,888 miles
https://static.cargurus.com/images/forsale/2017/08/24/01/09/2013_chevrolet_silverado_1500-pic-3308841708660432362-152x114.jpeg

2013 Chevrolet Silverado 1500 Work Truck 4WD Used Cars in Tempe, AZ 85283

Great Deal
$2,818 BELOW
CarGurus IMV of $20,801

Price: $17,983

Mileage: 25,505

Location: Tempe, AZ 85283

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Toreador Red Description: Used 2013 Chevrolet Silverado 1500 Work Truck 4WD for sale - $17,983, 25,505 miles
https://static.cargurus.com/images/forsale/2017/09/02/05/31/2014_audi_a6-pic-3743353489218870485-152x114.jpeg

2014 Audi A6 3.0T Quattro Prestige Used Cars in Tempe, AZ 85283

Great Deal
$4,597 BELOW
CarGurus IMV of $28,593

Price: $23,996

Mileage: 63,186

Location: Tempe, AZ 85283

Average time on market: 34 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Daytona Gray Pearl Effect Description: Used 2014 Audi A6 3.0T Quattro Prestige for sale - $23,996, 63,186 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2017/08/02/00/57/2005_dodge_ram_3500-pic-4860326503031769543-152x114.jpeg

2005 Dodge Ram 3500 Laramie Quad Cab SB 4WD Used Cars in Tempe, AZ 85283

Great Deal
$4,321 BELOW
CarGurus IMV of $21,292

Price: $16,971

Mileage: 172,638

Location: Tempe, AZ 85283

Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Bright White Clearcoat Description: Used 2005 Dodge Ram 3500 Laramie Quad Cab SB 4WD for sale - $16,971, 172,638 miles with Leather Seats
https://static.cargurus.com/images/forsale/2017/09/06/07/03/2010_mazda_mazda3-pic-6386140728418172237-152x114.jpeg

2010 Mazda MAZDA3 i Sport Used Cars in Tempe, AZ 85283

Great Deal
$1,745 BELOW
CarGurus IMV of $7,744

Price: $5,999

Mileage: 76,879

Location: Tempe, AZ 85283

Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Liquid Silver Metallic Description: Used 2010 Mazda MAZDA3 i Sport for sale - $5,999, 76,879 miles
https://static.cargurus.com/images/forsale/2017/07/28/00/51/2017_chevrolet_tahoe-pic-64128716490054004-152x114.jpeg

2017 Chevrolet Tahoe LT Used Cars in Tempe, AZ 85283

Great Deal
$3,868 BELOW
CarGurus IMV of $46,867

Price: $42,999

Mileage: 16,427

Location: Tempe, AZ 85283

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tungsten Metallic Description: Used 2017 Chevrolet Tahoe LT for sale - $42,999, 16,427 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/09/12/01/04/2014_chevrolet_silverado_1500-pic-81669800621959885-152x114.jpeg

2014 Chevrolet Silverado 1500 LT Crew Cab Used Cars in Tempe, AZ 85283

Great Deal
$3,029 BELOW
CarGurus IMV of $25,610

Price: $22,581

Mileage: 84,033

Location: Tempe, AZ 85283

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2014 Chevrolet Silverado 1500 LT Crew Cab for sale - $22,581, 84,033 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/08/08/01/06/2015_chevrolet_tahoe-pic-2071646790267227654-152x114.jpeg

2015 Chevrolet Tahoe LTZ Used Cars in Tempe, AZ 85283

Good Deal
$2,513 BELOW
CarGurus IMV of $48,274

Price: $45,761

Mileage: 28,997

Location: Tempe, AZ 85283

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Brownstone Metallic Description: Used 2015 Chevrolet Tahoe LTZ for sale - $45,761, 28,997 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/08/22/01/11/2012_toyota_highlander-pic-8820578115680184101-152x114.jpeg

2012 Toyota Highlander Limited AWD Used Cars in Tempe, AZ 85283

Good Deal
$1,630 BELOW
CarGurus IMV of $19,801

Price: $18,171

Mileage: 97,972

Location: Tempe, AZ 85283

Average time on market: 20 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Classic Silver Metallic Description: Used 2012 Toyota Highlander Limited AWD for sale - $18,171, 97,972 miles with Bluetooth, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/08/22/01/11/2016_chevrolet_suburban-pic-2065093965249811113-152x114.jpeg

2016 Chevrolet Suburban LT 1500 4WD Used Cars in Tempe, AZ 85283

Good Deal
$2,579 BELOW
CarGurus IMV of $43,560

Price: $40,981

Mileage: 39,266

Location: Tempe, AZ 85283

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Berbuda Blue Description: Used 2016 Chevrolet Suburban LT 1500 4WD for sale - $40,981, 39,266 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/09/01/01/06/2004_chevrolet_ssr-pic-8116056205663386449-152x114.jpeg

2004 Chevrolet SSR 2 Dr LS Convertible Standard Cab SB Used Cars in Tempe, AZ 85283

Good Deal
$2,845 BELOW
CarGurus IMV of $22,794

Price: $19,949

Mileage: 41,801

Location: Tempe, AZ 85283

Average time on market: 39 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Smokin' Asphalt Description: Used 2004 Chevrolet SSR 2 Dr LS Convertible Standard Cab SB for sale - $19,949, 41,801 miles with Leather Seats
https://static.cargurus.com/images/forsale/2017/09/02/01/53/2014_bmw_i3-pic-3897095698304919150-152x114.jpeg

2014 BMW i3 Base w/ Range Extender Used Cars in Tempe, AZ 85283

Good Deal
$2,311 BELOW
CarGurus IMV of $19,292

Price: $16,981

Mileage: 21,118

Location: Tempe, AZ 85283

Average time on market: 26 days Certified Pre-Owned: No Transmission: 1-Speed Automatic Color: Solar Orange Metallic W/ Frozen Grey Accent Description: Used 2014 BMW i3 Base w/ Range Extender for sale - $16,981, 21,118 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2017/09/12/01/04/2014_ram_1500-pic-1124473876465274421-152x114.jpeg

2014 Ram 1500 SLT Quad Cab Used Cars in Tempe, AZ 85283

Good Deal
$1,558 BELOW
CarGurus IMV of $22,557

Price: $20,999

Mileage: 47,154

Location: Tempe, AZ 85283

Average time on market: 38 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Clear Coat Description: Used 2014 Ram 1500 SLT Quad Cab for sale - $20,999, 47,154 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/07/28/00/51/2014_nissan_titan-pic-4498277036292557279-152x114.jpeg

2014 Nissan Titan SV Crew Cab 4WD Used Cars in Tempe, AZ 85283

Good Deal
$1,822 BELOW
CarGurus IMV of $26,293

Price: $24,471

Mileage: 39,034

Location: Tempe, AZ 85283

Average time on market: 33 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Glacier White Description: Used 2014 Nissan Titan SV Crew Cab 4WD for sale - $24,471, 39,034 miles
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 23, 2017
Very friendly and informative
Is this review helpful? Yes | No
Sep 18, 2017
The dealer states it has the vehicle, but encourages one to look at others which gives the impression of a "bait and switch."
Is this review helpful? Yes | No

Response from Chapman Chevrolet:

Renee, I apologize that you feel you had a bait and switch experience. Our intent is our customers enjoy a great experience and know all their options; so they don’t feel limited in their vehicle selection. We have a great selection of new and used vehicles and pride ourselves on low pricing and availability. If you have any other questions, please don’t hesitate to reach me directly at 480-752-1401 or by email at chacegibbs@chapmanchoice.com. -Chace Gibbs | General Manager
Sep 15, 2017
GuruDKQ95
Carlos and Roberto were very helpful. Although the car had sold already, Roberto did the best he could to help me find something else I liked. They are also willing to work on financing options. They have been so friendly and have kept in contact to help me find a car that is right for me, and there was no pressure. They truly do want to help you.
Is this review helpful? Yes | No

Response from Chapman Chevrolet:

Carlos and Roberto have been here at Chapman for a very long time. We appreciate them both as they are very knowledgeable and hard working. I really appreciate your business with us and congratulations on your vehicle! Please don’t hesitate to reach me directly at 480-752-1401 or by email at chacegibbs@chapmanchoice.com. -Chace Gibbs | General Manager
Sep 4, 2017
Quick response
Is this review helpful? Yes | No

Response from Chapman Chevrolet:

Thank you for the rating, Frank! Please let us know if there is anything we can do to make your next visit five stars. -Your Friends at Chapman Chevrolet
Aug 4, 2017
the pinnons
Roberto was very helpful and friendly. Great experience overall. Very knowledgeable and understanding of my needs . Thank roberto and Chatmen Chevy
Is this review helpful? Yes | No

Response from Chapman Chevrolet:

Congratulations on your new purchase! I hope you enjoy your new vehicle for many years to come. Roberto is a great sales representative and we are happy to have him, along with all our great reps. If you have any further comments you can reach me directly at 480-752-1401, or by email at chacegibbs@chapmanchoice.com. Chace Gibbs | General Manager
Jul 2, 2017
FuzzyUnicorn
Dealer was responsive, but as they couldn't offer the 10yr 100k warranty on the Kia, did not buy from them. They did not try to convince me to buy a different car that they could warranty.
Is this review helpful? Yes | No

Response from Chapman Chevrolet:

FuzzyUnicorn - We offer full extended warranties on all of our vehicles and would love to earn your business. Let me know if you are still looking and I will get you with my best salesperson. Please email me at chacegibbs@chapmanchoice.com. Chace Gibbs, GM
Jun 28, 2017
Guru6C7M
Fast response, haggled a bit in the price, but came to a point where salesman woild check with his manager, but he never called back to confirm if he could or could not offer it for negotiated price.
Is this review helpful? Yes | No
May 25, 2017
Cougar_2207
Talked to the salespeople told him I would be there in about two hours to see the car. Drove 13 miles and when I go there he told me the car eas sold by his manager. Lost all credibility at this point.
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Chapman Chevrolet:

Cougar_2207 -

Thank you for your feedback. We apologize if you were not contacted in the 2 hour time frame to be notified on the vehicle status. Please feel free to reach me at 480-838-1234 or by email (ChaceGibbs@chapmanchoice.com).

Thank you -
Curtis Ewing, Internet Sales Manager
May 11, 2017
The online sales guy Carlos is very.unprofessional. I made.him and offer and stated my max monthly payment I will afford. All he wanted.to do was argue that he had best prices anywhere amd that's why I inquired about vehicle I was interested in.Wrong I'd found with a base asking price I felt would meet my needs and be good negotiation starter. He said I can get you that monthly payment price if you let me get you a bigger loan amount...Really? How does one do this in the real world of truth not scams? Spend more to get lower paymemt! I told him KBB of vehicle...offered aprox 1690 over that and he had nerve tell me make realistic offer. Yet he never once budged to make proper counter offer in fact he then sends me a price quote based on original MSRP when the vehicle was brand new which ny the way was 5000$ over the asking price on CarGurus.So now he's trying sell me used for new. He then proceeded to call me by another name indicating I was.riled up. He's horrible salesman I hope he doesn't last much longer at all.Chapman lost me.forever amd a day unless they want to be realistic now amd truly sell me that vehicle at a major loss instead of marginal profit.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Chapman Chevrolet:

Serious buyer - We received your comments. Thank you for making us aware of your unpleasant experience and we would like to follow up. Please feel free to reach me at 480-838-1234 or by email (ChaceGibbs@chapmanchoice.com). Thank you - Curtis Ewing, Internet Sales Manager.
May 1, 2017
AKARED
Quick to contact and folliw up with an inquiry
Is this review helpful? Yes | No

Response from Chapman Chevrolet:

Thank you for the rating, AKARED – we also give you 5 stars!
-Your Friends at Chapman Chevrolet
Apr 25, 2017
Best cash out the door purchase experience I have ever had! Carlos and Duane were awesome, they did everything I asked even pricing! Nice job Chapman!!!
Is this review helpful? Yes | No
Apr 16, 2017
Very fast responding to my inquiry and provided a free Carfax!
Is this review helpful? Yes | No
Apr 14, 2017
chupacabra444
contacted me quickly.
Is this review helpful? Yes | No
Apr 9, 2017
Found the car we were looking for on Saturday after the dealership was closed- I called first thing on Sunday morning to see if it was still available- I was told it was so I filled out all the paperwork online and gave them my bank card number to hold the vehicle. We got ready and got in the car to make the two hour drive to pick up the car and then while we were on the drive down they called to say the car had sold the previous day. Whoever updates the website should do it in real time and the sales people should be made aware of inventory (also in real time)
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Chapman Chevrolet:

Cory, We are concerned to hear about your most recent experience. We strive to make sure all information is up to date and correctly related to our customers. I am forwarding your comments to our GM and will be looking further into this recent occurrence. Curtis Ewing, Internet Sales Manager.
Mar 4, 2017
Kristopher Desean
Had the pleasure of working with jarmarcus, highly recommend working with him if you want a vehicle! Got their, was very friendly, the car was CLEAN. I noticed a couple of issues however...all of those issues were taking care of for me. I WILL be coming back for business, go here if you want great customer service
Is this review helpful? Yes | No
Mar 1, 2017
Great experience. No pressure. Plan on shopping there for the right car
0 of 1 people found this review helpful.
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Feb 2, 2017
Worst car buying experience I have ever had. VERY unprofessional. The salesmen and sales manager were very rude. They had a take it or leave it attitude. They were offended to the point of becoming borderline confrontational that I dare attempt to negotiate their price. I did however reluctantly purchase the vehicle from them ONLY because I loved the vehicle. Their unprofessionalism unfortunately carried over into the finance department. I ended up having to go back to the dealership twice due to errors with the paperwork. Even after I told them that I'd take the vehicle and agreed to their terms, they changed the original deal that I had already worked out 2 days prior stating that the deal I made was with a different sales manager that was off. The on duty sales manager told me that there was no money in the deal for him and if it were up to him he wouldn't make the deal at all. I love the vehicle, but, as I write this I am disappointed in myself for giving this place my business.
8 of 9 people found this review helpful.
Is this helpful? Yes | No
Jan 22, 2017
We arrived on time for our appointment. The receptionist couldn't find our appointment and told us to wait. We waited for a solid 20 mins before anyone came to check on us. Then we got a junior salesman. We look at the truck and there are so many thing wrong with it that is comical. After the drive he tells us to wait again so he can go talk to someone about the issues. We politely declined and left. We bought a car from a different dealership.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Dec 18, 2016
I called 1st to see if the jeep they advertised was still available, they said it was. When I got there they had a difficult time finding it. It was in a back fenced in area. The used car mgr said it had a bad front end and they wouldn't sell it like that, so I made the trip, on a car they said was for sale, called before I came, just to find out it wasn't for sale. Thus 1 ⭐️
2 of 4 people found this review helpful.
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Dec 4, 2016
Quick response! Used vehicles over priced mainly because of the chapman package that they don't let the customers decide if they want it or not. My experience is take it or leave it kind of deal they won't budge on the selling price,so I went elsewhere.
5 of 5 people found this review helpful.
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Nov 2, 2016
Responsive and attenyive. However they seemed to be overpriced on one unit. I didn't purchase from them.
3 of 4 people found this review helpful.
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Oct 15, 2016
Grant did an excellent job to get the deal I wanted. I give him 4 stars and 5 stars for making it happen in one day after the app was done. Other dealers takes 2 to 3 days and most of them get dropped for not working with the people's needs and not putting then first as the people are the business driven to the establishment. Customers are the President of your company as they decide if you shall stay in business! Andd money revenue generating back is key for long term business.
0 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 8, 2016
The price had gone up $2000. I did not drive all the way across town to see it.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 27, 2016
Very responsive and sincere salesman---even congratulated me on my Silverado purchase from a closer dealer---I'm from Vt and a former Tacoma guy.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 27, 2016
Teran05
They are great, they contacted me in the first hour of contacting them. They very friendly. I would recommend them to others looking for a vehicle.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 20, 2016
Dissapointed in the sales person ,I asked about a carfax and they didn't respond.I asked about an out the door price and they gave me one which was the window price w/tax,doc,lic,standard with no compromise.I asked how much if I pay cash and price went the wrong way it went up $1000.00.This sales person just cost them the sale and possibly others as I am looking to expand my company and will need a few more trucks in the near future.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Sep 17, 2016
Responded quickly. Kept me informed of new trade ins meeting my criteria. I ended up buying a car closer to home. I would contact them again if I was in the market for another car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 26, 2016
Horrible customer service, the only good thing about them is the prompt response ,, they low ball trade ins yet they do not make any changes to their vehicles, the salesman act like they don't care if you shop there of not, worst experience so far
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Jun 25, 2016
Angir
Was rude .took 3 days to respond
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 8, 2016
Prompt reply to all inquiries but we never met with a representative at the dealership
1 of 2 people found this review helpful.
Is this helpful? Yes | No
May 14, 2016
After contacting dealer to see specific vehicle and driving 20 miles I arrived to find out that vehicle has been sold 6 weeks prior and they wanted to show me others similar; wait was long for the sales person, so I decided to leave and asked to call me when they have something within my criteria- revived few phone calls, but little too late as I purchased vehicle at different dealer.
3 of 3 people found this review helpful.
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May 13, 2016
Best experience I've ever had. Syd made me feel like I was family..
1 of 2 people found this review helpful.
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May 9, 2016
Quick response
1 of 2 people found this review helpful.
Is this helpful? Yes | No
May 5, 2016
Helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 4, 2016
To slow respond, and no will for negotiation
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 19, 2016
Grifalda
Prompt response and interested on my decision without any hurry. Thanks
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 10, 2016
Was getting the money to send them ,when they switched the tire and rims. So I did not have a good experience. I guess I thought because they were a big dealership they would want to protect their name. I was wrong.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 9, 2016
Prompt
Is this review helpful? Yes | No
Apr 2, 2016
Excellent service
Is this review helpful? Yes | No
Mar 20, 2016
Went to dealership unable to locate auto. 1st sales rep walked right passed me and said someone else will help you looked for 20 minutes before I was able to find someone to help. He then wasted half my day trying to track down the car, then he wanted to try push another car on me that I did not want. I then Contacted the Internet Sales manager the next day and he avoided all my questions and finally came out and said well that cars in Vegas so I don't even know why its on our site. This is all after he tryed to schedule me to come back to the dealership for a test drive. POOR SERVICE ALL THE WAY AROUND.
0 of 1 people found this review helpful.
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Mar 14, 2016
Two sales people contacted me and a "sales manager" contacted me by phone to see what I was looking for. Although the old car I was interested in was gone, she searched Craigslist and found another just like it in the area. Thanks to her for going out of the way to find the car I wanted.
Is this review helpful? Yes | No
Mar 11, 2016
flooded mailbox with unrelated material.
0 of 1 people found this review helpful.
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Feb 27, 2016
Brian was a pleasure to work with. He was funny & very personable. When it came down to numbers, we could not agree on a price. The vehicle I looked at was already above the actual value & Chapman just wouldn't budge.
Is this review helpful? Yes | No
Feb 24, 2016
Did a good job
Is this review helpful? Yes | No
Jan 31, 2016
Price was way out of line with everyone else. Purchased Terrain from another Dealer.
Is this review helpful? Yes | No
Jan 21, 2016
Robert Kuntz
5
Was good, was treated well, not sure if the car is actually for sale.
Is this review helpful? Yes | No
Dec 8, 2015
Over eager to sell me a Chevy when I called about a used Honda, if you want a Chevy though I'd go to these guys.
Is this review helpful? Yes | No
Dec 3, 2015
Great still working with them
Is this review helpful? Yes | No
Dec 3, 2015
Car was overpriced, and then salesperson tried to tack on dealer extras without even discussing them with me. Poor experience.
Is this review helpful? Yes | No
Read 27 old reviews
Aug 3, 2015
Although I didnt see the car listed, I am happy with what I am driving today!! 2015 Camaro, salesperson and finance mgr were awesome...
Is this review helpful? Yes | No
Aug 3, 2015
The dealer was great, but the vehicle I wanted sold before I could get to the dealer.
Is this review helpful? Yes | No
Aug 2, 2015
Very accommodating; staff work hard to assist you in making a purchase that will suit your needs for years to come.
Is this review helpful? Yes | No
Jun 24, 2015
Quick response
Is this review helpful? Yes | No
May 1, 2015
Very timely response, good follow up, not over the top,However I did ask to see pictures of the car in question never got them.
Is this review helpful? Yes | No
Mar 11, 2015
Great deal bought it!
Is this review helpful? Yes | No
Jan 15, 2015
Friendly staff. Wish dealers would stop advertising the same vehicle as available in different locations. One VIN is listed as available in Tempe, Scottsdsle and Tucson at different dealers. I get it for visibility based on search parameters but it doesn't do much for buyer confidence to actually see the vehicle.
Is this review helpful? Yes | No
Jan 13, 2015
Everything went well, very good customer service.
Is this review helpful? Yes | No
Oct 29, 2014
They want to give just trade in value for your trade but won't budge on the price of their car. Their car was 3000 over fair maket value.
Is this review helpful? Yes | No
Oct 28, 2014
Felt like there was a little haggling, but the eventually got me a fair deal
Is this review helpful? Yes | No
Oct 7, 2014
Have a strong relation with costumer
Is this review helpful? Yes | No
Aug 16, 2014
Waste of time and and money will go somewhere else.
Is this review helpful? Yes | No
Aug 8, 2014
Ended up buying another vehicle. They were prompt with attention and information.
Is this review helpful? Yes | No
Jul 31, 2014
Deseree was Very helpful
Is this review helpful? Yes | No
Jul 28, 2014
Although the dealer sales person was very nice, their pricing was a few thousand off the mark, therefore I did not purchase here!
Is this review helpful? Yes | No
Jul 25, 2014
when we finally connected, I found out the car was in the body shop for repair due to a rear-end accident, we went to look at it and there is front end damage as well... the car was dirty inside from the previous owner...several delays and attempt to gain my business, but I walked away from the deal--they really need to have the vehicle in top condition before putting it on the market--it's a turn off to customers to have to wait multiple times while they decide what they want to do to earn business. Exact opposite of what I've experienced at AutoNation and CarMax.
Is this review helpful? Yes | No
Jul 10, 2014
great service department
Is this review helpful? Yes | No
Jun 21, 2014
Customer service is not a high priority. Needed an alignment and tire balance. Took 2 days. Still need 3 items delivered.
Is this review helpful? Yes | No
Jun 12, 2014
Great.
Is this review helpful? Yes | No
May 31, 2014
I went to look at a van that was listed at $8,800.00 on line. The vehicle needed to have the decals removed, new tires and checked out by their mechanics. I put a deposit down to hold it so I could look at it after the above mentioned work was done. They gave me a summary of what it was going to cost me which was 8,800.00 for the van plus 1,250.00 for tires, decal removal and mechanical work. They estimated the taxes to be 1,750.00. The tax should have been around 750.00 not 1,750.00. I cancelled the deposit and informed them that I was no longer interested in the vehicle and the called back and said that they would take off the 1,250.00 but I still felt uneasy because I thought they were trying to charge for something they should have been doing themselves. I bought my van elsewhere..
Is this review helpful? Yes | No
May 30, 2014
Good people
Is this review helpful? Yes | No
May 27, 2014
They responded to my request about the Camaro almost right away.
Is this review helpful? Yes | No
May 23, 2014
Bought my Mercedes from them and am really happy. My sales guy Matt was really nice and so was the manager and the finance manager. They were very reasonable.
Is this review helpful? Yes | No
Dec 29, 2013
Good follow-up and very courteous.
Is this review helpful? Yes | No
Oct 21, 2013
Hide the fact the truck was wrecked, asked for the car fax 3 times, never got it. They went right to high risk auto load and kept it a secret until we insisted on it. Bottom line, Chapman Chevrolet tried pulling a fast one by constantly pushing things along!!
Is this review helpful? Yes | No
Sep 15, 2013
migration_Danawindes
Price was over what I wanted to pay. We lived to far to try to deal in person. If they were able to come down on price over the phone I would have purchased this Vehicle.
Is this review helpful? Yes | No
May 13, 2013
Fantastic service and price was as advertised. I got the car I always wanted no joke and the salesman John was very nice not pushy and the finance guy Josh was honest and straightforward. Couldn't have had a better experience.
Is this review helpful? Yes | No

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