Casey's Frontier Chevrolet

GM Certified Used Vehicles

2350 Cookeville Hwy, Livingston, TN 38570

Sales: (931) 548-4914

Service: (931) 823-1255

Today 9:00am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 22, 2017
MPV_9292869
Followed up 2 1/2 weeks after. i already moved on and purchased something else elsewhere.
Is this review helpful? Yes | No
Apr 19, 2017
Follow up was good, just not the truck I was looking for.
Is this review helpful? Yes | No
Apr 10, 2017
Griffith_775
I had appointment for silverado 3500 and I had driven about 2 HR .but I been there the vehicle was sold.
Is this review helpful? Yes | No
Mar 26, 2017
Was online. They sent the pics i requested.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 15, 2017
Speedy reply. Sales person helpful
Is this review helpful? Yes | No
Jan 22, 2017
great
Is this review helpful? Yes | No
Jan 7, 2017
They been keeping in touch
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 1, 2016
Excellent phone call, the questions they asked me were on point and the conversation led to a very positive feeling about the dealership. Even though we couldn't make the trip there I feel that if the in person experience matched the phone call I received I would have been well taken care of.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 31, 2016
Asked to be contacted only through email, got several phone calls. Chose not to buy.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 21, 2016
The dealer called and we had a pleasant conversation about the car. Thanks!!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 16, 2016
Dealer internet dept responded quickly. Ended up buying my new vehicle at their location.
Is this review helpful? Yes | No
Sep 1, 2016
Great
Is this review helpful? Yes | No
Aug 7, 2016
Fast contact
Is this review helpful? Yes | No
Jun 9, 2016
Didn't buy the Mazda instead drove off in a new traverse. Sales staff was very patient with me and understanding. If I ever pay this one off I'll go back to them for the next one
Is this review helpful? Yes | No
Apr 19, 2016
Did not go to look at vehicle. Timing did not work out.
Is this review helpful? Yes | No
Mar 22, 2016
Drove two hours after making an appointment to look at a truck and when we got there the truck wasn't ready and wasn't even on their lot. The only redeeming feature was salesperson Katie.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 18, 2016
Really short talking with you. The sales girl a talked with was rude.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 10, 2016
Would not recommend this dealership to anyone. I received at least 6 emails/texts/phone calls from them within a 48 hour period. I drove 30 minutes to look at the vehicle after being told it was available then when I arrived they said it was actually at another dealership an 1 1/2 away. Then the salesman said he would look for other comparable vehicles that were actually on the lot and instead tried to pressure me into buying a brand new car. I was looking for an $8000 car, not a brand new vehicle! When I tried to politely say no he continued to argue with me about why I needed to buy a new car. Extremely rude!
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 20, 2016
Unfortunately the car didn't run so I didn't buy it. Jacob was a great salesman.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 16, 2016
5
Dealer quickly responded to my email, but not to the questions I had. Dealer suggested an in-person meeting to discuss any questions.
Is this review helpful? Yes | No
Jan 31, 2016
Internet manager is quick to respond but I have not made a decision
Is this review helpful? Yes | No
Jan 13, 2016
If i could give them zero stars i would.They called me 4 times within 2 hours to make sure I was coming to look at the car. Like i dont have other things to do. Surprised me after I drove 1.5 hours that they'd already sold it that morning! ( i got there after 2) They did feel my car up with gas, after I pitched a royal fit.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 2, 2016
great
Is this review helpful? Yes | No
Dec 29, 2015
Quick response. Provided all info requested promptly.
Is this review helpful? Yes | No
Oct 29, 2015
I had an email from the dealer confirming my appointment that I hadn't had yet and called to make sure the car was still available and I was told that the car was already sold. All I can say is what is the point of having an appointment to check out a particular car and possibly buy it if they're gonna sell it from underneath ya. Then I get told that they can't guarantee that a customer is gonna come in even with an appointment. My appointment wasn't for another few days. I told him I wasn't gonna be able to come in until the 3rd and he sent me an email that night saying the appointment was at noon on the third. Can't wait to meet you. Well they just lost a customer and I won't be recommending them to anybody.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Casey's Frontier Chevrolet:

However we strive to please each and everyone of our customers. We can not stop a customer from buying a vehichle just because we have a potential buyer coming to look at the same car. We have to operate on a first come first serve bases. With that being said we would love to go to work and help you with a similar car. Thank You very much Casey's Chevrolet.
Oct 24, 2015
Rep insisted I come in without giving me an overall price.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 22, 2015
Dealer wouldn't offer the lower price showed on cargurus.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 10, 2015
Provided all the information I asked for in a timely manner, but I went with a car closer to home.
Is this review helpful? Yes | No
Read 6 old reviews
Aug 29, 2014
Dealer did respond, but was the day after we purchased our vehicle from another dealer
Is this review helpful? Yes | No
Feb 1, 2014
We bought the CAR!! great Dealership loved the staff!!
Is this review helpful? Yes | No
Aug 27, 2013
Greg called from the dealership the following morning after my inquiry. Went the same day and picked up the vehicle with all paperwork done at their dealership in and out in 2 hours. Great customer service!
Is this review helpful? Yes | No
Sep 3, 2012
Expensive
Is this review helpful? Yes | No
May 14, 2012
did not respond to my request
Is this review helpful? Yes | No
Mar 1, 2012
only had brief contact- fine to work with
Is this review helpful? Yes | No

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