Carvana Dallas

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Sales: (877) 298-0156

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Feb 24, 2017
not to good. the delivery girl was very knowledgeable and friendly. She was the best part of the deal! I would not deal with them again. The promise of overnight delivery turned into a week and would have been 3 more days if I had not got insisstant. when they did their "check points" they did not reinstall the computer on top of the motor where it belongs. Also I am a little worried about the transmission, not shifting correctly on the down shift. I love the car and was exactly what I wanted but not so sure about the condition, cosmetically it is great, mechanically I am not to sure.
1 of 1 people found this review helpful.
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Response from Carvana Dallas:

Thank you for taking the time to submit feedback regarding your experience with Carvana. As a growing company, we take these reviews very seriously and are always trying to find ways to improve our processes. At Carvana, we strive for a seamless purchase process and high quality vehicles. We deeply apologize that your experience with us was less than perfect. During our 150-point inspection and pre-delivery inspection, each vehicle is thoroughly checked to make sure it meets our strict mechanical and safety standards. In your case, unfortunately, we did find a couple items that needed to be re
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Jan 4, 2017
Very responsive.
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Dec 12, 2016
tlbaden
generic email, no other contact
0 of 1 people found this review helpful.
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Dec 1, 2016
I decided to go with a different dealer because I wanted to go look at car. The idea that they deliver car to me is awesome. I purchased a newer car from other dealer.
0 of 1 people found this review helpful.
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Nov 5, 2016
Very helpful... so much that I bought the car !
1 of 1 people found this review helpful.
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Oct 26, 2016
This appears to be a good dealer, although I have not had time to follow up with them. They did attempt to contact me by email quite promptly. They are still on my radar, but are rather far away.
0 of 1 people found this review helpful.
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Oct 22, 2016
Very good talk with them. They have a great program.
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Oct 17, 2016
Interesting concept and adds but could not bring myself to have a car shipped to me
0 of 1 people found this review helpful.
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Sep 19, 2016
contacted me but did not have right car information requested. May have been an error from app.
1 of 1 people found this review helpful.
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Aug 3, 2016
Great! I bought the car in Plano, TX, and just drove it back to Memphis today. Good experience all the way through.
2 of 2 people found this review helpful.
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Jun 17, 2016
I am a soldier overseas and wanted something to look forward to when I came home. Due to the challenges of communication on my end, Carvana was extremely accommodating and helpful. The process was very easy and smooth. I appreciate all they have done.
1 of 1 people found this review helpful.
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