Caruso Ford Lincoln

Responsive and delivered information request satisfactory.

Happy with deal. And with car. Staff from sales to management gave me personal attention.

Our experience with Caruso Ford was great. Al was very responsive and call right away then went out of his way to get info and pictures of the car before we actually drove to the dealership. The test drive and purchase processes were easy and their safety protocol was followed. Thanks to Al, David, their Sales Manager, and the staff.

Ad says they offer contactless test drive but when I contacted them they said they are not offering contactless services and would need to come to the dealer for a test drive.

Great team. They were very relaxed and not too pushy.

Relaxed interaction with dealer staff. Fair price. Legit place to go. No hustle.

I was there almost all day credit not that great really really interested in the wagon but they didn’t try to work with me at all had half of what the car cost and still let me down even though I was approved for a loan still didn’t allow me to purshase left very upset and not happy till this day I’m very upset and wish that they could of worked with me

Easy to work with. No Bs. Purchased CPO Platinum Expedition from them. Glad I found them and the SUV

I initially mentioned to this dealership that I was preappoved by a bank and asked if they were affiliates. Was falsely told they were. When it wad found out they weren't they then asked for a credit application. After I submitted one they increased the price by $3,000. Overall my opinion is that they are shady and greedy.

Very good experience! Ali was great to work with- no pressure to buy. Clean and friendly.

Truck sold the same day that I inquired about it. Tony, the Sales Manager, immediately notified me of the sale which was very professional and saved me a 20 mile drive. Excellent follow up by his sales team. Matter of fact, I received a text from Alex this morning regarding another truck. Ty.

Great guys!!

Yes very helpful in my, I'm still looking for the right one. Nice people to work with.

My initial contact with Allex (not sure of spelling) was not so positive, though he did do a good job at following up with me initially. It fell apart once I took a got around to coming by and sending follow-up questions. I was then put through to Saleem, who truly is exceptional. His dedication to customer service and getting a deal done was impressive. I ended up buying the car.

I saw SUV which I emailed back about. I received a email back from Ali A. Made a appointment with Ali to look at vehicle. Worked out the numbers with Tom. Everything was 5 star, saved 1000’s

Great

The salesman I was dealing with initially didn't seem like he cared to sell the vehicle. His communication skills were horrible and I would wait days to get a response.

It was Vanessa who contacted me right away. We had many texts back and forth for a few days. She wasn’t available when I was able to go there but I worked with her colleague and purchased the car I had inquired about.

The Team at Caruso have been the Most professional courteous company That I have had contact me since my being with Car Gurus.

Very responsive and was polite. Although I did not buy from them, they are too far. There were similar deals closer.

Great customer service!

Experience was nice and the staff were friendly

Yes Caruso ford dealership responded to me immediately and Vanessa called me and gave me the information on the two vans that I was interested in and when I got there I met up with car salesman Mike and he was a great guy to work with and decided what van I wanted to buy then went in and worked everything out with Matt the car sales manager and from there everything came through. Great experience overall with the Caruso dealership team. Thank you Vanessa, Mike and Matt

Very responsive and provides clear cut info in price. I’m still shopping but will likely end up purchasing here.

Easy to work with. No Bs. Purchased CPO Platinum Expedition from them. Glad I found them and the SUV

The salesman I was dealing with initially didn't seem like he cared to sell the vehicle. His communication skills were horrible and I would wait days to get a response.

Very responsive and provides clear cut info in price. I’m still shopping but will likely end up purchasing here.

Responsive and delivered information request satisfactory.

I initially mentioned to this dealership that I was preappoved by a bank and asked if they were affiliates. Was falsely told they were. When it wad found out they weren't they then asked for a credit application. After I submitted one they increased the price by $3,000. Overall my opinion is that they are shady and greedy.

Great

Great team. They were very relaxed and not too pushy.

I was there almost all day credit not that great really really interested in the wagon but they didn’t try to work with me at all had half of what the car cost and still let me down even though I was approved for a loan still didn’t allow me to purshase left very upset and not happy till this day I’m very upset and wish that they could of worked with me

Easy to work with. No Bs. Purchased CPO Platinum Expedition from them. Glad I found them and the SUV

Yes very helpful in my, I'm still looking for the right one. Nice people to work with.

My initial contact with Allex (not sure of spelling) was not so positive, though he did do a good job at following up with me initially. It fell apart once I took a got around to coming by and sending follow-up questions. I was then put through to Saleem, who truly is exceptional. His dedication to customer service and getting a deal done was impressive. I ended up buying the car.

Experience was nice and the staff were friendly

Our experience with Caruso Ford was great. Al was very responsive and call right away then went out of his way to get info and pictures of the car before we actually drove to the dealership. The test drive and purchase processes were easy and their safety protocol was followed. Thanks to Al, David, their Sales Manager, and the staff.

I was there almost all day credit not that great really really interested in the wagon but they didn’t try to work with me at all had half of what the car cost and still let me down even though I was approved for a loan still didn’t allow me to purshase left very upset and not happy till this day I’m very upset and wish that they could of worked with me

Easy to work with. No Bs. Purchased CPO Platinum Expedition from them. Glad I found them and the SUV

Responsive and delivered information request satisfactory.

Ad says they offer contactless test drive but when I contacted them they said they are not offering contactless services and would need to come to the dealer for a test drive.

I saw SUV which I emailed back about. I received a email back from Ali A. Made a appointment with Ali to look at vehicle. Worked out the numbers with Tom. Everything was 5 star, saved 1000’s

Responsive and delivered information request satisfactory.

My initial contact with Allex (not sure of spelling) was not so positive, though he did do a good job at following up with me initially. It fell apart once I took a got around to coming by and sending follow-up questions. I was then put through to Saleem, who truly is exceptional. His dedication to customer service and getting a deal done was impressive. I ended up buying the car.

Very responsive and was polite. Although I did not buy from them, they are too far. There were similar deals closer.