Cartwright Motors

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4956 Paradise Road
Las Vegas, NV 89119

Sales: (702) 476-6867

Today 9:00 AM - 7:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 23, 2017
Horrific!!! I was quoted two different mileage and had to go there in person to see. The car wouldn't start up and jumping cables didn't seem to work. We negotiated prices and then I never heard back from anyone unless I called numerous times. When I looked online to see if it was sold I noticed the price had increased an additional $700. When I called back they informed me that the price was at $14,500 and was not at the $13,800 that was on the internet. Then, they had a buyer and didn't want to work with me. The owner (Mgr) did not have my best interest and neither did the rep (at the time). He told me to deal with him but, he was the one who gave her the phone when we were trying to get this deal going. The owner told me that she would call me back in one hour and that was Thursday (9/21/17) and I am still was trying to up sell me and that they had this new buyer who was just approved. Whatever!!! I will never do business with people like them and I would advise anyone to stay away from these dishonest crooks!!! They have great looking vehicles but the bottom line is their greed will ruin their business. I am a Regional Sales Manager and I will never chase the dollar to this extent!!! I give them 0 stars!!!
8 people found this review helpful.
Response from current dealership:
This sounds completely like a misunderstanding. Cars are used on test drives so miles do change by 2 to 10 miles. Cars set for a month that sometimes cause the battery to be die. This is common on all lots with surprise visits on cars we have to jump them. Cars need to be driven to charge the battery properly.  Our sales reps don't over call customers because we don't want them to feel pressured into buying. We change prices according to market and often times we sell cars for less than we paid for them. That is just part of the business. We sold the car to a military officer who put a hold on
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Aug 26, 2017
Upon contacting Cartwright Motors about this truck I received one worded answers and no follow up past the initial contact. Because of the customer service I received, I wondered what else is this company not giving attention to in their vehicles that they are listing for sale. I had cash in hand and wanted to buy. Needless to say, due to the poor customer service I received I decided not to do business with this company. It's too bad as the truck I was looking into appeared to be a nice truck and would have fit my need.
8 people found this review helpful.
Jun 1, 2017
1 people found this review helpful.
Apr 14, 2017
This dealer sells cars that are straight garbage. They raised the price on the car I was looking at. Even though I made an appointment to see the car at a price of $4,000. They said nothing was wrong with the car when you can clearly hear the transmission and timing assembly needs to be replaced. DO NOT GO THERE!
17 people found this review helpful.
Apr 6, 2017
Bait and switch. Watch out for a $600 doc fee to be thrown in later to claw back reduced price.
14 people found this review helpful.
Feb 5, 2017
There prices don't match up from their website to Cargurus.
17 people found this review helpful.
Response from current dealership:
We do apologize, all of our advertisements are syndicated from our main website so I am not sure how that happened.
Nov 22, 2016
Answer all the questions I asked great customer service
3 people found this review helpful.
Nov 12, 2016
Quick response and polite staff. Highly recommend
2 people found this review helpful.
Nov 9, 2016
I was lookin for a cls and when I went there, the rear suspension was goin out. The back was extra low. He came out after I looked at the cars. Said to basically go to a auction, especially if your paying cash. Probably need cars with less cosmetic damage.
3 people found this review helpful.
Aug 11, 2016
Great staff they are all nice and welcoming people, i will definetly recommand this place to people around me.I pick up this car next week and i am excited i can t wait!!! Miss Jasmine!!
4 people found this review helpful.
Jul 24, 2016
Told us everything we needed to know!
0 people found this review helpful.
Jul 11, 2016
The response from Mike was great, and it was a pleasure doing business with Cartwright Motors. I purchased the vehicle, and drove it home to Phornix just a few days after the initial contact was made.
5 people found this review helpful.
Read 20 old reviews
Oct 30, 2015
Great service. I would highly recommend. No high pressure, great assortment of low mileage cars. Kelly, Eddie, Mark and entire staff great to deal with. The went overboard in making sure I was happy with my purchase.
3 people found this review helpful.
Jul 2, 2015
I enjoyed the effort of Cartwright motors.. Very detailed
3 people found this review helpful.
May 18, 2015
very responsive and accomodating
2 people found this review helpful.
May 13, 2015
they told me to come over then when i got there they sold it to the auction what kind of a deal is that
3 people found this review helpful.
Apr 26, 2015
Good customer service. Not willing to budge on price or negotiate
0 people found this review helpful.
Sep 5, 2014
Rep did a Great job
Aug 19, 2014
very professional, friendly environment
Jul 25, 2014
Great customer service from Inara and follow up. We bough the suburban from them. Purchase was a breeze and got me even a lower percentage rate on my loan than the one I was approved for with my bank and a lower payment.
Jun 18, 2014
There awesome an actually help you and show you good quality cars I definitely will go back there for another
Jun 2, 2014
Great knowledge about helping with maintenance plan and specs on each vehicle
May 22, 2014
Awesome experience ask for Inara she is one of the most pleasant sales people to deal with I went to about 6 other car dealerships and both big and small and none of them treated me as nice as Inara when it come time for me to shop for another car I will go back to carwright first
Mar 22, 2014
Gary is a class act. Although I did not complete a deal with him, I have no problem trying again, nor recommending him.
Feb 19, 2014
Service was great!
Feb 13, 2014
I Bought an 07 mini cooper from them and they did not want to repair the antenna as it was snapped off prior to sale sticking me with $200+ in repairs immediately if i want an antenna. But over a nice and easy experience ... friendly for a USED CAR DEALER
Jan 23, 2014
Great place to buy a car. Honest and will follow through with what they say they will. I would buy another car from these folks. They procured a better rate than I could get through my credit union. Good job
Jan 23, 2014
have not bought anything yet, but these guys are on top of things, i have put off shopping at the moment but when ready again I would not hesitate to contact them
Nov 17, 2013
Awesome dealership! Got me financed by taking the time to look at credit report! Everyone is friendly and knows there job. The car buying experience ever! Will recomend this dealership to everyone I know! Hands down these guys are number one!!!
May 30, 2013
Best place to find your dream car 4 less
May 16, 2013
I am a Cab Driver here in Vegas and I can tell you from experience I don`t trust anyone one weird look and you get out of my car. From kelley to Matt these were just wonderful people here at Cartwright. They were ready to deal and sell me a great car which they did!!!! Please go here in your search for a car you will be rewarded with the best car buying experience you ever had.
Feb 15, 2013
Outstanding people and they listen to you. Would recommend them to anyone looking to feel comfortable, find a quality vehicle and no pressure whatsoever.

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