Carthage Ford

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Internet Approved, Blue Oval Certified, Quality Checked

2920 S. Grand
Carthage, MO 64836

Sales: (877) 302-5605

Service: (888) 851-2877

Today 8:00am - 7:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 1, 2017
Tim Burkey
Extremely helpful, friendly and informative. Had exactly the car and options we wanted. Even contacted me after hours. Had all prep work done, and quickly finished closing process.
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Aug 25, 2017
I was treated very well, the service was great. Truck was in awesome shape inside and out. Would def recommend them
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Aug 19, 2017
Went over to look at a truck that never arrived, so basically lost in transit. Found this one instead and it did have all that we wanted. Salesperson was excellent, easy to deal with. Well except that I wanted to pay less and who doesn't they did come off of price some so we both were happy. Truck was cleaned up well and they did run Ionizer thru it as it did have an odor but was gone when we picked it up. Good job.
1 of 1 people found this review helpful.
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Jun 29, 2017
GuruWL2W
They were extremely helpful wonderful to work with. I could not have asked for a more accommodating response to my inquiries
1 of 1 people found this review helpful.
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Response from Carthage Ford:

We are very pleased to be of service. Thank you so much for taking the time to share your experience!

Best wishes,

Carthage Ford Team
Apr 6, 2017
Wow! Impressive sales team! Amanda was quick to hear my needs and get me test driving exactly what I was interested in. The process was smooth and they offered a greater trade in value than expected. I arrived close to closing time and it was freezing weather, but they didn't hesitate to stay late to finish all of the paperwork and get my new car ready. I have had very bad experiences with car dealers in the past and have a suspicious chip on my shoulder. They were very understanding of that and patiently talked me through all of my concerns. Go see Amanda!
1 of 1 people found this review helpful.
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Apr 5, 2017
called me quickly
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Feb 19, 2017
They were very quick to respond
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Nov 8, 2016
They kept jacking the price, refused our trade, and were rude . I don't recommend them
0 of 2 people found this review helpful.
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Response from Carthage Ford:

Tanner, I am very concerned to hear you've had a poor experience with our facility. I would very much like to have a greater understanding of the comments you've made. Our facility is very transparent with internet pricing and we will trade for any car, truck, motorcycle, etc. My name is Brian Koller and I am the general sales manager for both the Ford and CDJR stores here in Carthage, MO. Our store number is 417-358-4037 and my email is bkoller@carthageford.com
Aug 6, 2016
Good response I was wanting a little better trade allowance however I was well please with the dealership
1 of 1 people found this review helpful.
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May 19, 2016
Great dealership very negotiable on process will work with you to get the best deal.
1 of 1 people found this review helpful.
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Response from Carthage Ford:

Thank you for stopping by Carthage Ford and Talking with us. We hope to see you again in the future!
Matt
Apr 7, 2016
Sent them an email and they finally replied after several days and I'd already bought a new truck from another dealer.
0 of 1 people found this review helpful.
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Feb 9, 2016
Great dealership to work with. Worked with us on getting price we were wanting and monthly payment. Went out of their way to get some issues on vehicle taken care of. We will be a returning customer
2 of 2 people found this review helpful.
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Read 5 old reviews
Nov 13, 2015
Got initial response & nothing since requesting additional info concerning other vehicles.
0 of 1 people found this review helpful.
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Aug 10, 2015
Overall, a very good deal on a very good truck. Jeff Lemasters was very helpful and the pre-delivery prep was very good.
1 of 1 people found this review helpful.
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Jul 7, 2014
the sales manger was awesome. Salesman blew us off after sale. Very disappointed
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Jun 26, 2014
Great communication. Willing to work with you. Worth the drive.
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Sep 4, 2012
Called several times. Good follow up.
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