Carstock

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3588 Oakcliff Rd, Atlanta, GA 30340

Sales: (770) 882-9608

Today 9:00am - 6:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 18, 2017
All cars listed were already sold. Need to update their listings quicker.
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Mar 16, 2017
This dealer WILL treat you like family! They also make you feel like you are a VIP. I sent an inquiry to the dealer and received an extremely quick response. No high pressure sales people or tactics there. No bait and switch. Eli and Jackie will treat you with the utmost respect. After the test drive Eli stated that his boss (the owner) wanted him to take me to lunch and fill up my fuel tank in my soon to be 2014 Lexus IS350F. These guys come HIGHLY RECOMMENED, I will definitely be back for my next vehicle...
1 of 1 people found this review helpful.
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Mar 15, 2017
Very nice salesman and counter lady. Gave plenty of help
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Feb 26, 2017
SUPERB! I was looking for a 2006 Toyota Highlander with low mileage.. I found one of only 3 in the entire country. One was wrecked, and the other 2 were in the running... I bought mine from Eli with only 34,000 original miles.. it's a creampuff. I drove from Arkansas all the way to Atlanta.. i offered a $1000 deposit and Eli told me $250 would be sufficient.. After arriving, they stayed late because it took us longer than expected.. plus Atlanta traffic sucks.. they were kind and courteous and very low pressure.. the car didn't have floor mats so Eli said he'd send us factory Toyota floormats and just about the time we got home they showed up.. what a great guy and great transaction.. we had a hiccup over the getting the title sent to my credit union, but it went smoothly.. These guys are TOP NOTCH.. I wish all car dealers were as cool as they are..You ROCK Eli!!
4 of 4 people found this review helpful.
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Feb 17, 2017
On a scale of 1 to 10, I give them a zero! By far the worst auto dealership I have dealt with! I live about 400 miles from the dealership, if you want to call it that. I was able to negotiate the price by $500 and told them I would fly up and check that the SUV had everything advertised. Assuming it did I would close the deal. So I flew up, the place is a dump! Then, to my disappointment, the first accessory I checked, remote start, didn't work. The salesman says "it has a remote starter?". Yes, it's advertised with one. I then noticed it didn't have other advertised items such as illuminated door lights, supposed to be on the foot of the door. They would not do anything about it so I left. Cost me nearly $1,000 in travel not to mention the time. I asked them to at least pay half of expenses. Nothing! Turns out that other "packages" advertised don't even exist as per the Lexus brochure I found online when I returned home that night. What a joke. You would think they would have at least have offered to drop the price some. Not a responsible dealership.
2 of 4 people found this review helpful.
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Response from Carstock:

Hi! We are very sorry to hear you had a negative experience here at Carstock. This vehicle was sent to Lexus for a full certified inspection prior to your trip to view the vehicle, as you had requested. Lexus provided you with a full documented report including condition, warranty, service history, and all factory features. Unfortunately your demands for a lower price than the discounted price that had been offered to you could not be met, and was later sold to another customer. We frequently stock new inventory so please feel free to check back and let us know if there is anything we can help
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Feb 9, 2017
Somewhat informative and dont always answer the questions you send them via email.
0 of 4 people found this review helpful.
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Jan 13, 2017
The Best Service of my life. I had my 3 year old son with me and Eli made him feel like he was at home. I am a Customer Service Manager so I know what great Service looks like.
4 of 4 people found this review helpful.
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Jan 9, 2017
Excellent experience so far. Looking forward to purchasing with this dealer in the near future.
2 of 2 people found this review helpful.
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Dec 11, 2016
professional
1 of 2 people found this review helpful.
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Oct 26, 2016
jamesnjulia2010
Quick response although car was sold, I was offered a comparable solution.
3 of 4 people found this review helpful.
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Oct 11, 2016
Nancy1978
Definitely had a wonderful experience here at Carstock. My first time buying a Lexus vehicle and I wish I had not waited so long. Eli was patient and helpful in helping me purchasing the car. Thank you guys.
4 of 4 people found this review helpful.
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Sep 23, 2016
Great. Would repeat.
2 of 3 people found this review helpful.
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Sep 13, 2016
Carstock did a great job of helping me purchase a car from them from accross the country. Setting up the purchase docs, inspecting the car and assiting in setting up the shipment of the car to me.
5 of 5 people found this review helpful.
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Sep 9, 2016
Amazing Grace!
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Sep 3, 2016
Great response
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Sep 1, 2016
Next day response
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Aug 31, 2016
This is how car buying should be! I initially called to inquired about the vehicle. Phone was answered the first time by Eli, and he was very helpful. He immediately responded to my email inquiry regarding the Carfax, which was in complete agreement with what he had told me over the phone I went the next day to look at the car, and had a great experience. The pictures on the website were just what the car looked like in person. Eli told me the history, condition, and the maintenance they had recently done (complete 100K mile service done early). On the test drive, Eli was very low pressure, and let me ask the questions and drive where I wanted to. I went back the next day to put a small deposit down and he said he'd have the car ready that weekend. When I showed up with my daughter that weekend for her to take the car for a "test drive" (her going off to college surprise present), Eli completely played along with the surprise and made the experience great for our family. The car was washed and waxed, completely detailed, oil changed, and even the emissions updated. Eli noticed there was an issue with the radio, said he'd ordered the part, and would call me when it came in and he'd take care of it - all without me having to ask about it. Josh and Eli definitely made this a great experience - low pressure, great service. They've got some beautiful and very well maintained cars on their lot. I will definitely keep them at the top of the list when we're ready to purchase our next vehicle. Keep up the great service!!
6 of 6 people found this review helpful.
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Aug 29, 2016
Quick response
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Aug 4, 2016
Professional Independent Dealership that exceeded my every expectation. They provided me with a great deal and I'm 100 percent satisfied. My salesperson Eli was knowledgable and helpful throughout the whole process. I would highly recommend CARSTOCK to my friends and family and to anyone considering a used vehicle!
3 of 3 people found this review helpful.
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Jul 17, 2016
This review will sound fake because it's such a glowing one, but seriously, Carstock and Eli in particular, gave me one of the best car-buying experiences I've ever had. I was coming from out of town, which always seem like a gamble, but Eli made it a really convenient process, free from any nerves or pressure. They had a Prius V listed online, with every color and feature I wanted, so naturally it was worth it for me to inquire about this particular car, even though I lived 7 hours away. When I told Eli I was from out of town and could put $1000 down to hold it, he said I didn’t have to do that. He suggested I just put down $250 and all would be good, along with instantly sending me the clean Carfax report. Along with that, he sent me a signed contract, agreeing to hold the car for two weeks, and locked in the purchase price, giving me a great out the door deal. So, I then arrived at the dealership a few days later, and greeting Eli was like meeting a new friend, as he had kept up excellent communication the whole time. The entire staff was welcoming, but he in particular was very chill and easy to speak with. We then went for a test drive, with no pressure of time or sales. It was obvious he really liked this car, and stood behind any work he had put into it. With a very laid back enthusiasm, he then went on to show me how literally each and every feature of the Prius worked. I told him I could’ve looked through the manual when I got home, but he didn’t mind, in fact he enjoyed showing it off. He spent way more time with me than I would’ve ever asked from any salesperson. So more than sold, I decided to purchase the car. Eli said it wouldn’t be a problem to help me drop off the rental car I had brought with me. He had also mentioned this on the phone before I traveled, but held up his end of the bargain, and followed me back to Hertz. On the way home, he even stopped at a gas station so my new Prius would have a full tank when I drove away with it. It’s these little things that I’ll remember most. And finally, as we were filling out paperwork, he was telling me the history of the company, and how the owner came from the world big dealerships to starting his own, because he waned to do something good and honest for people. He really cares about cars and selling people a reliable vehicle they’ll be happy with. It’s obvious this mission has passed on to Eli, who looked me right in the eye and said if anything goes wrong with this car, just let him know and he’ll try to fix it for me, regardless of a warranty. I don’t think the car does or will have problems any time soon, but i certainly appreciated that. And this was after the sale was a done deal. I really wish Eli and the company much luck, and I love my new car so much! #BestCarBuyingExperienceEver
6 of 6 people found this review helpful.
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Jun 25, 2016
All the positive reviews are accurate. I dealt with Eli and I could not have asked for more. Talk about personal service and taking steps to ensure my satisfaction, affirmative. At one point I thought Eli was going to run the Used Car Lot hoax with the mysterious and perfectly timed out-of-state buyer and get me into a bidding war for the vehicle. I was quite wrong, he ultimately worked on the best price for me, again, exceeding my satisfaction and expectations. He handled things professionally and on-time, even working after- hours to ready documents for my delivery. It was a great experience overall and I will recommend them to both friends and family.
3 of 3 people found this review helpful.
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Jun 9, 2016
majorgame
I had a great experience purchasing a vehicle by Carstock. The staff are friendly and made the process simple and fast. I recommend anyone looking for an honest dealership that sells high quality vehicles, especially Lexus models, to go through carstock.
3 of 3 people found this review helpful.
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May 25, 2016
After my car buying experience from CARSTOCK I will never rely on any other source. Number one we love our Prius. It turns out that it was an unbelievable value of an investment. From here on out I will never go any where else. I found out CARSTOCK is moving to a larger location so that means they have a Customer for LIFE! Thanks CARSTOCK!
1 of 1 people found this review helpful.
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May 13, 2016
I had a wonderful experience with Carstock. The staff was very friendly and they were transparent. I purchased a Lexus RX 350 from them and they changed the brake pads for me. I highly recommend Carstock!
2 of 2 people found this review helpful.
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Mar 17, 2016
Good deals
1 of 1 people found this review helpful.
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Feb 19, 2016
Purchased the 2013 Jeep Wrangler Sahara unlimited today Josh was excellent. He worked with my local bank. Provided information quickly and deal closed in less than 24 hrs. It was worth the 158 miles we traveled to get this excellent deal. We would definitely recommend n Carstock.com We would buy from him again. Highly recommended family and friends to buy from Car Stock.
2 of 2 people found this review helpful.
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May 8, 2015
Good
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Apr 27, 2015
Great dealership! Honest, quick response, great car just as described, very fair price. Josh our sales guy was top notch. Best part, the dealership sales guys make a set amount so they are your biggest advocates. They also replaced, without hesitation, the brakes when we noticed they might be a bit worn, while we did the paperwork. No extra time added to our trip.
3 of 3 people found this review helpful.
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