Cars R Us LLC

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4550 N Keystone Ave
Indianapolis, IN 46205

Sales: (317) 912-4000

Today 9:00 AM - 6:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 17, 2018
Very happy with the whole team there! Love the selection. They dont sell junk.... You can tell by walking around their lot that they only take\sell cars that have been really vares for by the past owner. The staff is honest, and they communicate. Ryan - Indianapolis
Nov 7, 2018
Roaddogfred
Like every business today I think they are trying to run with a lean staff. But the people I worked with were very helpful and I feel like I got a straight up deal.
Nov 2, 2018
I was very interested in the car, but from the day I saw it to the next day when I would have liked to have purchased it, they raised the price $3400.
Oct 31, 2018
GuruV6TXN
Told me to come in and see finance officer after I sent them my info. The next day I was driving there and called them to let them know I was 30 minutes away and they told me they sold the car. Bad business!
Oct 26, 2018
Tim Reinhart
I really liked that we were greeted in the lot, offered a test drive, and then they left us alone to make our decision. No high pressure - some really nice cars at fair prices.
Aug 7, 2018
carsmi81
Great customer service! I'm looking forward to working with them! Excited about my new vehicle :)
Jul 29, 2018
Steve Harm
great response
Response from current dealership:
Thank you Steve for doing business with us and we hope to see you again or your family in the future.
Jul 9, 2018
Showed me a couple of cars then literally just became disinterested and walked off
1 people found this review helpful.
Jun 27, 2018
Did not buy from them, but they called and made several offers
Jun 22, 2018
Very awesome working with Brad. He’s very professional and knowledgeable!!! This is definitely my dealer for future purchases!
Jun 18, 2018
It Was A Great Experience, they Put A Smile On My Face.
Jun 10, 2018
Mario A Bynum
They were very professional and courteous I would definitely recommend them to a friend.
Apr 10, 2018
They were awesome. I didn't get what I inquired about but I got something better....
1 people found this review helpful.
Mar 30, 2018
Very good
0 people found this review helpful.
Mar 9, 2018
Jenbunny
Cars r Us treated me very well, and got me Into a car that was better then the car I was looking at originally. Thanks again Mike and the entire team!
0 people found this review helpful.
Mar 6, 2018
Gino and the staff at cars r us were great they definitely went the extra mile. And got me approved for the vehicle I wanted
3 people found this review helpful.
Feb 9, 2018
Very good
0 people found this review helpful.
Feb 2, 2018
Nationwide10
Good. I contacted the dealer and they answered all my questions.
0 people found this review helpful.
Jan 11, 2018
Guru55PQB
Sale guy was great, vehicle was very clean, just went a different direction
1 people found this review helpful.
Nov 29, 2017
Advertising a vehicle they didn't have , wanted to up sell me a different vehicle of the type I was looking for, typical bait and lure sales game
4 people found this review helpful.
Response from current dealership:
Despite the fact that we have a pretty big selection of cars, our cars don't usually last on the lot due to our very aggressive pricing strategy. I am sorry the vehicle that interested you was sold, but we'll gladly buy another one for you as we have access to millions of cars in auctions through out the nation. Please contact us again and ask for the Manger. I will speak with him about this. Thank you.
Nov 19, 2017
Well I went for this truck, and was told it was sold the night before, they worked with me with a newer and bigger truck, same make and model. They were very professional and made sure my needs and want were closely matched. Thanks for my new 2011 Nissan truck!!
1 people found this review helpful.
Nov 15, 2017
Guru9VPHK
Good response from dealer...vehicle selected had issues but they were willing to assist in finding an alternative choice.
0 people found this review helpful.
Nov 10, 2017
CarSniffer
Excellent, received the information I needed. Too many miles to justify the price. Didn’t buy.
0 people found this review helpful.
Sep 27, 2017
LizDoc
Excellent customer service! Everyone was friendly. Gino went above and beyond in helping us get the car we wanted. He made sure everything met our expectations including making sure we were satisfied with our price range. We had a little issue with the car, but he made sure it was resolved quickly.
0 people found this review helpful.
Sep 6, 2017
The dealership responded to my request in a reasonable time but when I ask some questions about the car they never replied back???
2 people found this review helpful.
Aug 20, 2017
Awesome
1 people found this review helpful.
Aug 6, 2017
Guru9JSPD
Did not answer my emailed question regarding color of interior which they did not list in ad. Suggested I contact by phone which I did but could not understand the person that answered the phone so discontinued phone call & have not had any further contact.
6 people found this review helpful.
Jun 26, 2017
Guru9C3WC
I contacted the dealer and he returned information 6/23 friday. I drove over from Columbus, Oh. (pre-approved and ready to buy a car and drop the rental off there) well when I got there this car and another similar to it were not on the lot and allegedly sold,,,,,,,,,well they seem to have resurfaced at a higher price today, after having a price cut last Thursday/Friday morning. Other wise the people on the lot were really nice,,,,,just deceptive in getting you to their location,,,,,,,,the irony is on my Carguru site the car keeps coming up at $14995,,,,,not the new increased price. So still looking here.
16 people found this review helpful.
Jun 9, 2017
Seller was quick to respond and kept communication.
4 people found this review helpful.
Apr 20, 2017
Worked with gentleman names Gino, in and out in less than 1.5hrs. Worked the deal in 1 day, got my payments where I wanted them
6 people found this review helpful.
Apr 3, 2017
They did respond, but I was never handled by the same person.
5 people found this review helpful.
Mar 6, 2017
Jwilliams1981
Excellent customer service without pressure. The staff was extremely friendly and willing to work within our budget
3 people found this review helpful.
Mar 4, 2017
Fine..they sent me back an email and sent me carfax
2 people found this review helpful.
Feb 16, 2017
Very friendly and courteous!
1 people found this review helpful.
Feb 1, 2017
Really great experience they help me find the car that I want at a really good price
1 people found this review helpful.
Jan 25, 2017
Best experience I have ever had with purchasing a car. Nice and respectful. No pressure.
2 people found this review helpful.
Jan 23, 2017
Talked to dealer. He answered all my questions, but we found the same vehicle local.
1 people found this review helpful.
Jan 16, 2017
Very friendly. Was a pleasant experience
0 people found this review helpful.
Read 15 old reviews
Oct 20, 2016
Great place to get a car, the sales representative was kind and polite very knowledgeable , I love my car , thanks Tony..
0 people found this review helpful.
Oct 13, 2016
Was a solid salesman. Called and emailed both. Very professional sounding...
0 people found this review helpful.
Sep 5, 2016
Excellent and courteous service.
0 people found this review helpful.
Sep 2, 2016
They contacted me immediately and were very courteous.
0 people found this review helpful.
Jul 7, 2016
Took an entire week to respond to me. No pictures of the interior of the truck.
1 people found this review helpful.
Response from current dealership:
Hello, I deeply apologize. We just moved to this location couple of weeks ago and we have been swamped with contractors to finish the construction work and we have been trying really hard to put all the pictures for all of the inventory on line, but as we have just opened up we have many cars that we need to take pictures of. We should be done by the end of this weekend. Please send me an email at my personal email ray.kiswani@gmail.com and the stock# of the vehicle you'd like to see pictures of and I will make sure it will be posted on our website today. I would greatly appreciate your unders
 More ...
Jun 20, 2016
Worst experience ever!! Salesmen are so pushy I was concerned that something was wrong with the vehicle. I filled out at application and thought that they were running my credit. Instead, they just kept asking how my credit looked and assumed I had bad credit. And they were very pushy about making a deal even though I told them that I wasn't sure if I still wanted to purchase the car. And it was even suggested that I not purchase a warrenty, and suggested that I not purchase car insurance. I wouldn't recommend this dealership to anyone.
6 people found this review helpful.
Response from current dealership:
Hello Anesia, I am the General Manager of the store and I am sincerely sorry to hear that you had a very unpleasant experience at our dealership. I would greatly appreciate the opportunity to meet with you to rectify the situation. Please call me directly at my cell 317-464-3873. My name is Ray. Thank you.
Mar 2, 2016
The GM had personal interest in the car I called about and even after me and a sales agent made an agreement the GM didn't honor it and raised the asking price
6 people found this review helpful.
Feb 4, 2016
I went to Cars R Us Indy last week and had a great experience "car shopping" there...I looked at a few SUV's and decided for an Infiniti that I will be getting next week (woo hoo!!) Everyone was very helpful and helped me find the best deal based on my credit situation. I would totally recomend this place to anyone. They really work with you and are really patient. Cant wait to drive my new (used) vehicle!
1 people found this review helpful.
Apr 17, 2015
I received a quick response from Indy Cars R US, excellent customer service, I also give them a five-star for the overall experience with them.
0 people found this review helpful.
Feb 27, 2015
found my son,s car. They were a big help
0 people found this review helpful.
Feb 24, 2015
Had a horrible experience with this dealership! Spoke with this dealership for a whole week about a truck. Told the manager Fri we were coming to drive/buy the truck on Sat and lived 2.5 hours away. When we arrived early Sat morning. Everyone was more worried about the snow on the lot then talking with us. Finally someone then told us it was sold an hour before we got there. To their mechanic of all people!! They were not very helpful or polite, and we wouldn't recommend anyone to this place.
2 people found this review helpful.
Jul 22, 2014
Well i got a car a 2004 chrysler concord on the 16th of july and today is july21st and the car had stop on me i think i have a lemon and i am pissed!!
2 people found this review helpful.
Jun 12, 2014
organizedhoarder
I spoke to them tuesday morning, said was on my way there. Get there to then find th GM JUST LEFT with the car to go to 'Chicago'. I said call him and get him back, but they were full of excuses. I called the next day to see when it would be back, they called back and said it was there. I saidni would be there within an hour. Called to say I was on my way so the GM would not leave with it again, and was told they just sold it. I was told VERY RUDELY that I should have put money down on it! Who the hell puts money down on a vehicle without seeing it! I don't think they ever had the vehicle, because it shouldn't have been this hard to buy!! This should be 'Cars RN'T Us!'
2 people found this review helpful.
Response from current dealership:
I am honestly confused by this rating. I am the GM and naturally I have to drive a car, and I move around in my line of work.  I am not going to apologize because the car was sold because that's what we do. We sell cars.  I am sorry the customer feels that way.
Apr 14, 2014
Very fair with no high pressure sale tactics.
0 people found this review helpful.
Aug 22, 2013
I like the fact that this dealership tries to keep the cost of used cars down to a reasonable level.

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