Carriker Ford Inc

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Internet Approved, Blue Oval Certified

1501 Lincoln St
Knoxville, IA 50138

Sales: (641) 842-4444

Service: (888) 859-8232

Today 8:00 AM - 6:00 PM
(Open Now)
Show business hours
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May 14, 2013
I did not have a positive experience shopping for a vehicle with Carriker. Two words come to mind from my experience: disingenuous and sheisty. I had a specific Make/Model, year and mileage range in mind and found a used vehicle matching my needs at Carriker. I live in Des Moines, but was willing to make a trip for the "right" vehicle, which I thought this was. The car was listed WAY above market value (nearly $12,000, to be exact). I thought this must be a misprint, so I called and talked to Wes. My experience went downhill from there. Wes is the quintessential used car salesman; and I don't mean that as a compliment. He was nearly impossible to speak to. His questions were unintelligible half the time and the other half the time he was busy spewing forth disingenuous compliments (oh, you're so smart, you're looking good today, etc.). He said that he'd give me the price I was asking for and a fair trade over the phone, so I decided it was worth the trip to take the car for a test drive. Once in the dealership (this place is SO tired and dirty), Wes would simply disappear into his boss' office without telling us where he was going. He sat with me, jumping the gun and getting information from my trade, for 30 minutes or so before even offering to let us test drive the car (which, by the way, was running outside the whole time...). Wes can barely write; it took him FOREVER to fill out the forms. The car did run great. I would have purchased it, but Wes and his (invisible) boss weren't willing to meet in the middle. His offer was $1,500 more than he quoted me over the phone. This was simply out of my budget, but probably wouldn't have broken the dealership by any means. In the end, though, I'm VERY grateful that I didn't have to deal with Carriker any further than I did. Wes said many times that he doesn't play games, but this dealership clearly does nothing BUT play games with potential buyers. It was a bad experience from front to back for me and my family. Buyers beware!

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