Carlsen Porsche Incorporated

3636 Haven Ave
Redwood City, CA 94063
Map & Directions

Sales: (650) 670-4715 Service: (650) 701-9200

Today 9:00 AM - 7:00 PM (Closed Now)
Show business hours

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Dealer Details

Carlsen Porsche Incorporated

18 reviews
Today 9:00 AM - 7:00 PM (Closed Now)
3636 Haven Ave
Redwood City, CA 94063

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Oct 9, 2019
Very responsive
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Sep 9, 2019
Good follow up
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Jul 5, 2019
Quick response to email questions. Very professional.
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Jul 1, 2019
Awesome service.... I cannot believe that I bought the car within 30 minutes and the deal was done.
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Jun 26, 2019
Awesome dealership
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Jun 1, 2019
Fantastic experience at Carlsen. Their Porsche ambassador contacted me immediately and managed to get me a great deal on a Carrera T. Super professional, courteous, and efficient.
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May 20, 2019
very easy to deal with
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May 2, 2019
I asked multiple questions. Some were answered. Others were never addressed.
2 of 2 people found this review helpful.
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Apr 24, 2019
I inquired whether they would bring their asking price closer to KBB valuation, but the sales manager replied the car had already been sold. Now I see they've listed another very similar Porsche 911, also $5K over valuation. Don't know if that's a sales tactic of if that's just what they can get in Palo Alto. It was nice of them to reply to my question though.
1 of 1 people found this review helpful.
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Apr 20, 2019
The dealer phoned me and emailed me.
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Dec 23, 2018
Gary, Walter, Gary (yes there are two), Alex and the entire team at Carlsen Porsche did an exemplary job during my car buying experience. They deeply understand the power and differentiation of the customer experience. If you want to experience a top quality Porsche dealership, look no further than Carlsen Porsche in Redwood City.
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Oct 27, 2018
Good contact
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Aug 5, 2018
Jason was very helpful. He even took pictures of the car I was looking at with his own phone and sent them to me. No pressure and very professional.
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May 23, 2018
Great experience!
1 of 1 people found this review helpful.
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5
May 10, 2018
I received a very prompt reply to my inquiry. I visited the dealership and was treated as I would expect from a high-end vehicle store. I subsequently decided the vehicle I test drove was not the one I wanted to buy, as it did not have all of the options I want. I would definitely recommend Carlsen Porsche.
1 of 1 people found this review helpful.
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May 3, 2018
Very good, sales provided the information I requested promptly
1 of 1 people found this review helpful.
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May 2, 2018
I did not go to see the car, but CARLSEN has always responded quickly.
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Jan 31, 2018
car advertised not available; no comparable deal in their inventory I think it was a false lead
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Dec 13, 2017
Responded quickly, allowed a generous test drive, and "reserved" the car for me as the first respondent. Very accommodating and professional.
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Oct 19, 2017
Great follow up
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Oct 11, 2017
Provided all info requested very quickly and even suggested other vehicles that matched what I was looking for. I live 3 hours from this dealership and need to use the internet for my vehicle searches. I was in the area on business and dropped in unexpectedly for a very quick look and Ray Kong made immediate time for me and send me more info once back home. The Cayennes I looked at were excellent. I have not purchased my next vehicle yet as I want to look at a few other brands and maybe wait till the two year leses for 2016 start to return for a bit lower price.
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Jun 17, 2017
Worked with Sam. Sam is the best car salesman I've ever dealt with. I bought the car!
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May 24, 2017
Professional
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May 23, 2017
The dealer was good with lots of inventory. I just found a better equipped car at a better price from another Porsche dealer
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5
May 8, 2017
Poor. Auto reply from computer generated email.
2 of 4 people found this review helpful.
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Apr 30, 2017
Fantastic dealership, talk to Gary Ho he's got he Best.
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Apr 15, 2017
Fine, they said car was unavailable and I appreciate the timely response. I've been too busy recently to look any further.
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Mar 17, 2017
Excellent Response and Information
1 of 1 people found this review helpful.
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Jan 2, 2017
Very responsive.
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Dec 25, 2016
Very good
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Sep 16, 2016
Great customer service, consistent with Porsche expectations
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Aug 18, 2016
Great prompt response to my inquiry.
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Jul 11, 2016
Great to deal with, not pushy and very attentive
1 of 1 people found this review helpful.
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Apr 16, 2016
Very fast at responding, amazing dealership. They were very honest friendly and helpful with my purchase of the car.
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Apr 1, 2016
My sales person Ray did a great job in describing the the car over the phone so after driving 4 hours I got exactly what I bargained for. He is a first class salesperson.
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Mar 12, 2016
Even though the dealer doesn't have the car I wanted, David the sales person is very prompt and responded in a timely manner. I would recommend it to people that are looking
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Mar 10, 2016
Prompt communication by very courteous and knowledgeable sales staff.
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Nov 27, 2015
quick responce
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Nov 5, 2015
Never followed up at all after first response regarding price check on vehicle
0 of 1 people found this review helpful.
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Oct 7, 2013
Quick response.
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Mar 10, 2013
Very positive
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Jan 30, 2013
Mike Bradley contacted me immediately after my enquiry regarding the Audi TT. He helped me to find photographs to view the car. Overall, very good customer service.
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Nov 2, 2011
Great experience - honest, knowledgable and fair.
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Aug 30, 2011
I live in Illinois and bought the vehicle In California from Carlsen which everthing went very good ,I would buy another vehicle from Porsche Carlsen Micheal Bradley was the salesman and did a great job.Thanks for the great service.
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