Carl's Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

2445 Se Federal Hwy
Stuart, FL 34994

Sales: (772) 210-7841

Service: (772) 408-9451

Today 8:30 AM - 8:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 9, 2018
Dempsey688
They called me quickly after I inquired on a truck. The internet division took additional pics and sent a video of vehicle so I could get a better look. Although I didn't buy vehicle due to it not being exactly what I was looking for, they made the effort to show me everything available on the lot too. I've bought a vehicle there before and were fair on pricing.
Is this review helpful? Yes | No
Dec 16, 2017
They were friendly. Not pushy. And answered all my questions . They were not intimidating at all. They may just a Pleasant experience. They made follow up calls, Make sure everything was going well with the new car.
Is this review helpful? Yes | No
Nov 15, 2017
Called back right away
Is this review helpful? Yes | No
Sep 4, 2017
Fastracer22
Good follow up
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 24, 2017
The guy that called was nice but I kept getting calls from an 844 area code and they wouldnt leave a msg so I finally answered and it was some call center connected with that dealer. That was very annoying. When I mentioned it to the guy he said he had already informed them not to call me but I guess it takes a while for the info to get thru the channels...Anyway the car was too new; I'm looking for an older model w the gear changes on the steering column.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 8, 2017
Mswan312
Sales person John was helpful. But I refuse to pay a $550 dealer fee on a $2000 car. Really, I'll just go to one of the many dealers that don't charge a dealer (just more profit) fee or but from a private seller.
7 of 7 people found this review helpful.
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Jul 21, 2017
They contacted me.....& that is appreciated.
0 of 1 people found this review helpful.
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Jul 11, 2017
Very good people
0 of 1 people found this review helpful.
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Jun 7, 2017
Michael_MRT
Even though we were not able to come to an agreement, I would highly recommend Jack in sales to anyone. He was very patient, treated me like a person, answered all my questions and was very professional. He didn't try any sort of high pressure sales tactics and was very upfront about everything. Jack showed me today the perfect example of how a car buying experience should go.
4 of 4 people found this review helpful.
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May 12, 2017
mmg828
Car was gone by the time I got there - but very responsive
1 of 1 people found this review helpful.
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Mar 3, 2017
Awesome and quick service!
1 of 1 people found this review helpful.
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Feb 11, 2017
Biturbo_798
Sharon was excellent
Is this review helpful? Yes | No
Feb 11, 2017
Responded in a timely manner
Is this review helpful? Yes | No
Jan 4, 2017
Received a decent price, had the car delivered out of state, received the car within a few days of finishing paperwork and payment for car. Jack and his manager were good to communicate with and I received a u-tube video of the car. This situation worked out for me, despite not being present to see the car or talk face to face. Car delivery was probably quicker than normal and I really expected delivery in about 8 days, which is probably a little closer to normal. That is if you buy from out of state. I probably would have flown down to check the car, if it were not for the holidays.
4 of 4 people found this review helpful.
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Dec 25, 2016
They responded quickly and continue to follow up.
Is this review helpful? Yes | No
Dec 12, 2016
the dealer was great! within minutes of expressing interest in the vehicle, he sent me all the information he had on the car and even a video he took of a walk around! overall, great experience!
1 of 1 people found this review helpful.
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Dec 5, 2016
cm3gator
Manager wouldn't honor deal promised on the phone.... shady..
2 of 2 people found this review helpful.
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Response from Carl's Buick GMC:

I would like to know more about your experience. Our records show only one contact with you before the truck got in stock. If you were quoted a price, we are more than happy to honor to it. please contact me at tbradwell@trycarls.com or (772) 287-2424, ext 267
Nov 13, 2016
They won't work with you on pricing. Bought elsewhere.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 10, 2016
Immediate response. Very helpful. I wouldn't hesitate to deal with them.
Is this review helpful? Yes | No
Oct 17, 2016
They were on it almost as soon as I sent in my initial interest! Jack has been persistent and very eager to help me on my car search! I hope we can further progress my hopeful purchase on this vehicle!
Is this review helpful? Yes | No
Oct 11, 2016
great, lot of help ,they had sold the one wanted . thank you
Is this review helpful? Yes | No
Oct 11, 2016
Called me back right away, However they were very slow in getting back to me after I gave them the trade information and sent me a formatted email from the internet directer that was completely out of context.
0 of 1 people found this review helpful.
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Aug 22, 2016
I went for 3 Jeeps everyone I want it told me it was sold and try to sell me a more expensive one
2 of 2 people found this review helpful.
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Aug 9, 2016
Great
0 of 1 people found this review helpful.
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Aug 5, 2016
They were very quick and provided me with what I needed, the reason I didn't do business with them is we couldn't come to an ageeable price.
0 of 1 people found this review helpful.
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Jul 3, 2016
Dealer responded a visit time was St When we showed up they told us the car was almost finished being detailed Ten minutes later they came out and told me the car BMW Z4 had some problem and it wasn't going to be available My wife and I were very dissatisfied and a little angry
1 of 2 people found this review helpful.
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Jun 17, 2016
Great price on a great car, so we bought it. Sales staff were great. Everyone was really courteous and treated us nicely. The finance man seemed a little presumptive at times, but overall a good experience.
1 of 1 people found this review helpful.
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May 12, 2016
very profesional exellent
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Apr 1, 2016
Excellent
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Mar 8, 2016
These guys went out of there way to try and make me happy. I appreciate there effort.
Is this review helpful? Yes | No
Feb 19, 2016
Nick Wright was a very good sales man, responded to every question and was straight forward in helping me buy this car.
Is this review helpful? Yes | No
Read 15 old reviews
Nov 19, 2015
Quick response
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Feb 16, 2015
Great.
Is this review helpful? Yes | No
Aug 30, 2014
Good
Is this review helpful? Yes | No
May 31, 2014
A bit pushy, but very nice. They did offer me a very, very good deal, but I decided on another brand of car and went to another dealer.
Is this review helpful? Yes | No
Feb 12, 2014
Called the night before around 7pm to check on the truck I was interested in. Salesman told me is was there and ready. I made an appointment to see it the next day at lunch. At 8am the follow day he called me to say the truck went under contract the night before after I called. Not impressed.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 7, 2014
John Hobson is a great asset to that company!!
Is this review helpful? Yes | No
Dec 25, 2013
The car I was interested in was not there anymore. They showed me another one but couldn't drive it. Then there was a Corolla, it was there but the dealer couldn't tell me for sure if it was available...Then I gave him a $25.00 ExxonMobil coupon that was their way to thanks potential customers stopping by but since 2 weeks now, I didn't receive anything and most importantly they don't answer my emails. However their Internet Dpt doesn't stop sending me emails to find out if I am still interested in buying a car or not. Not sure how the communication is working in this place ?!!
1 of 1 people found this review helpful.
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Aug 12, 2013
Very persistant even after telling representatives I was no longer interested. Went on for about 2-3 weeks. I'd understand if I was still interested in my ONE TIME CALL & when they didn't have the car I was interested in, I told them. Yet they continued to call and got to the point of badgering - heads up, let them know STERNLY if you do not want phone calls every day three times a day during work hours!!
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Jul 9, 2013
Very personable, very accommodating.
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Jun 26, 2013
was not very kind or friendly
Is this review helpful? Yes | No
May 29, 2013
Very dishonest. Watched vehicle price drop over a month hy $1500.00. Claim they put their best price on web then jacked price on vehicle up $4000.00 at start of memorial day weekend. Was told management would call to discuss isue. Still waiting.
1 of 1 people found this review helpful.
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May 23, 2013
Car was not the same as pix
Is this review helpful? Yes | No
Dec 14, 2012
Dealer called me 3 days after I posted a comment... I really wanted a car from them! I loved it and so badly was willing to drive several several miles to go pick up the Jetta. As I waited, I went to another dealer and got myself a car! Too bad, Carl's, but you lost a customer you could've had!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 28, 2012
They got back to me right away but failed to tell me the vehicle I was interested in had already been sold. However, they still contact me almost daily by email or by phone if a vehicle comes in similar to what I'm looking still searching for. Very nice people for car dealers. Dealt mostly with John D. and Paul was also very friendly and helpful
Is this review helpful? Yes | No
Sep 12, 2012
Dealer responded within 20 minutes, I was impressed with the response time. However when I arrived at the dealership the car was sold which was very disappointing because I traveled an hour to get there.
Is this review helpful? Yes | No

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