Carlo Motors

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1103 Sw Military Dr
San Antonio, TX 78221

Sales: (210) 432-5672

Today 9:00am - 7:00pm
(Closed Now)
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Oct 6, 2017
I will recommend to stay away. I had the worst experience with customers service at this facility. I had to do a BBB complaint to get my problem resolve. The dealership owner, the finance managerand I got to an agreement to fix a check engine light of my truck. The car was returned to me after 20 days with the light on no fix done to the truck. I returned the truck to the dealership and thy keep it for 25 more days.After multiple calls, and 45 days later and after doing a BBB complaint they did not fix the light but agreed to pay me $1000 to help with the cost. Cost was $2800 dollas that i cant pay so my truck still not functioning as is supposed to. Do yourself and your family a favor stay away from this location.
2 of 2 people found this review helpful.
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May 12, 2017
GuruNQ26
Good
1 of 1 people found this review helpful.
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Jan 2, 2017
Prompt
1 of 1 people found this review helpful.
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Nov 13, 2016
Great to work with and I love my new car!
2 of 3 people found this review helpful.
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Jul 1, 2016
When I first spoke to them they were very nice, gave me a price on the trucks we were interested in and said they would be happy to work with us. After making the 3 hour drive to see the trucks, it went downhill from there. They knew which truck we were most interested in, yet it was blocked in by their other vehicles so no test drive. There were many issues with the truck that weren't mentioned before, and when asked about them we were told that they would look into them after we signed paperwork on the truck. Yeah right. To top it off, despite everything else the price suddenly jumped about $4k. I was also told they would be calling the following week with more information, which was 3 weeks ago now and I haven't heard another word. Don't waste your time with this dealership.
13 of 14 people found this review helpful.
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Apr 18, 2016
Good
1 of 4 people found this review helpful.
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Mar 21, 2016
Called me 3 days later and didn't even send me price of used vehicle, even though site says email for price, just got late phone call and voicemail. Just tell me the price as I'm not local buyer.
3 of 5 people found this review helpful.
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Mar 11, 2016
Very good service
0 of 3 people found this review helpful.
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Feb 26, 2016
Good
0 of 3 people found this review helpful.
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Feb 18, 2016
Great
0 of 3 people found this review helpful.
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Jan 26, 2016
Al_Ayala
I asked for a price to no avail. the response I got was that the car was in good shape.
5 of 5 people found this review helpful.
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Jan 6, 2016
Phone contact, no prices listed on ad, vehicles grossly overpriced!
4 of 4 people found this review helpful.
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Dec 16, 2015
they emailed me back a day later and gave me a phone number should i have further inquires.
1 of 3 people found this review helpful.
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Read 1 old review
Jan 11, 2014
I wanted to buy a 2004 town and country, but when I came to purchase it, they were unable to remove a breathalyzer on the ignition that a previous customer had put on it. I never really understood why they would let a customer do that, if they had not been approved for financing yet.... Any how, I did end up purchasing a 2004 dodge durango from them, which had a sticker price of $6200 on it. They claimed that they would give me a huge discount and price match it, for the trouble I had gone through. While I was waiting for the car fax report, I looked on their website, and lo and behold: the dodge durango was listed for $4550- the SAME price that the town and country was!!! So, I really did NOT get a discount, and was told that since I was buying it for $4550 instead of $6200, I would be buying it "as is".....even though that is what the price was listed at. I wouldn't be so angry, but the gas mileage between the two cars is HUGE, and I feel like they were "typical" car salesmen, by lying to me to get me to buy a car. (They were all kind of pushy, as well.). This may sound silly, but I still recommend them to everyone, because it seems like these things only happen to me. The durango is BEAUTIFUL, and if they hadn't been pushy, I wouldn't have this awesome car!
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