Carboi

3275 Stevens Creek Blvd, San Jose, CA 95117 - Map & Directions

Sales: (408) 340-7093

Today 8:00am - 8:00pm
(Open Now)
show business hours
Nov 29, 2016
amirbp2003
I have bought many cars in my lifetime and I can tell you this experience was the best thus far. First, their idea to reinvent the car buying experience is truly innovative and unique. I was initially surprised by their very low prices, but now it makes sense as they are an online dealership with no overhead cost of a traditional dealership lot, therefore passing on the savings directly to the customer. They seem to "get" their inventory directly from manufacturers and sell nationwide, so the specific cars posted may not be always available, which is understandable. I was in the market for a 2014 BMW 3 Series and I got exactly the vehicle I was looking for. Everything went smoothly and as promised and the best part is I didn’t have to step foot in a car dealership. My direct point of contact was Shaun and he did a great job from the very first moment. They have a large selection to choose form at very fair prices and back it up by a 10 day no questions money back guarantee. I chose their delivery option and my car was delivered to my home in no time. When the delivery time came their staff were very professional and friendly as well. My car was in the condition I wanted and even cleaner than expected. I would give these guys a 10/10 and a thumbs up for helping me with my car buying. Im glad to be one of the first reviewers here and HIGHLY RECOMMEND them to any luxury car buyer in the market.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 18, 2016
Beware--these guys are bait and switch experts. Contacted them about this car and they immediately replied that the car had sold. They then sent me a lot of other cars that were more expensive than the one I had asked about. Suspecting something fishy, I checked their site the next few days and saw that the "SOLD" car was still listed as available. Their game seems to be posting cars to attract attention and then trying to sell you other more expensive cars.
19 of 22 people found this review helpful.
Is this helpful? Yes | No

Response from Carboi:

Hello Elaine - We wanted to thank you for taking the time to write us a review. We recently started our advertising campaign on Cargurus and since we function differently from traditional dealerships, it certainly poses a challenge to keep our inventory constantly up to date. I understand your concern that the cars you inquired about was sold, but our cars are sourced directly from the manufacturer and we sell nationwide, so they may be sold very quickly. Our goal is to purchase from the source (Manufacturer) skip the middleman, the dealership, and pass the savings directly to you, so please b
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