CarLotz Charlotte

6501 E Independence Blvd
Charlotte, NC 28212

Sales: (704) 870-0712

Today 9:00 AM - 7:00 PM
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2013 Audi Q7 3.0T quattro Premium AWD Used Cars in Charlotte, NC 28212

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2007 Chevrolet Colorado Used Cars in Charlotte, NC 28212

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Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2007 Chevrolet Colorado for sale - $7,000, 101,412 miles with Suspension Package, Upgrade Package, Standard Suspension Package
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2014 Honda Odyssey EX-L Used Cars in Charlotte, NC 28212

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Price: $21,000

Mileage: 57,459

Location: Charlotte, NC 28212

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Dark Cherry Pearl Description: Used 2014 Honda Odyssey EX-L for sale - $21,000, 57,459 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
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2017 Chevrolet Cruze LT Used Cars in Charlotte, NC 28212

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2013 Ford Escape SE 4WD Used Cars in Charlotte, NC 28212

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2013 Mercedes-Benz C-Class C 350 Sport Used Cars in Charlotte, NC 28212

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2011 Ford Escape XLT Used Cars in Charlotte, NC 28212

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Mileage: 107,301

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Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: White Suede Description: Used 2012 Ford Escape XLT for sale - $7,300, 107,301 miles with Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 9, 2018
Guru5W4KK
They were engaging and wanted to be helpful. A this point they did not have a vehicle I was looking for.
Is this review helpful? Yes | No
Jan 7, 2018
This really know how to bring comfort and patience to please there customer's, it's all about what you want and they'll work with you
Is this review helpful? Yes | No
Jan 4, 2018
Good
Is this review helpful? Yes | No
Dec 21, 2017
Isaiah Jarvis
Great
Is this review helpful? Yes | No
Dec 16, 2017
Tmtrotman
Wonderful experience all around!
Is this review helpful? Yes | No
Oct 26, 2017
DJDPeeps
They are Great! Very knowledgeable and courteous. No salesman pressure at all and they have the best selection.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 23, 2017
I love the truck! Tiffany was great. Unfortunately they wanted a down payment that was incredibly expensive! I still would like to buy it so I’m looking at other options.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 19, 2017
RKBlankenship
Very nice experience with the employees but the car wasn't up to standards. I would definitely check out other vehicles at CarLotz. They were friendly, courteous and knowledgeable - The assistance we received was above and beyond the usual hard tack sales experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2017
Did not have the title to the car they were selling...so they couldn't sell it even though it was listed on cargurus for 2 weeks..finally called when they got the title and the car sold before i could get there....Don't understand how u can list something for sale and put a price on it but can't sell it
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Darrell, we are very sorry about this. We do not make vehicles available for sale until we have verified the title status and in this case we dropped the ball. Thanks for sharing your feedback - we will use it to improve. Feel free to reach out if you'd like to discuss this further. John Foley (jfoley@carlotz.com / 804.728.3833)
Sep 21, 2017
Mrncprice78_
The staff was very helpful and nice, I would definitely buy from them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Thank you for taking time to share your experience with us!
Sep 14, 2017
GuruD1H8X
Friendly. When I spoke to them on phone.
Is this review helpful? Yes | No

Response from CarLotz Charlotte:

We pride ourselves on having a friendly and supportive team!
Sep 12, 2017
Quick response and the rep was friendly. He presented various options even if the vehicle in question wasn't quite the match.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Our team is always here to help you find the vehicle you’re looking for. We hope you will consider working with us again in the future!
Aug 30, 2017
MarySTeague
Excellent customer service
Is this review helpful? Yes | No

Response from CarLotz Charlotte:

We know excellent customer service goes hand in hand with an awesome car buying experience!  
Aug 22, 2017
A great place and very friendly.
Is this review helpful? Yes | No

Response from CarLotz Charlotte:

We’re happy we were able to help Nash!
Jul 27, 2017
Great people
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Great to hear Robert!
Jul 20, 2017
Good over all experience. Didn't have what I was looking for.
Is this review helpful? Yes | No

Response from CarLotz Charlotte:

Thank you for sharing your experience with us Ron. We hope you’ll consider working with our team again in the future!
Jun 28, 2017
Guru9DM58
Salesman at dealership was very friendly and answered all my questions great experience
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

I am terribly sorry to hear about this - we do not conduct business this way. Do you mind reaching out to me when you have a moment to discuss? I can be reached at 804.728.3833 or by email at jfoley@carlotz.com. I look forward to hearing from you.

John Foley
Sales Director
Jun 21, 2017
They were great to work with, answered every call and called back right away. Highly recommend.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 14, 2017
Timothyshome
Courtious and quickly responded to my request. Definitely recommend
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 26, 2017
MSRamsey
Very helpful and friendly. Answered all my questions thoroughly.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
May 18, 2017
Finance was rude. Can not help you if you are in bankruptcy, interest rate starts at 28%.
7 of 9 people found this review helpful.
Is this helpful? Yes | No
May 2, 2017
Great and professional.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 4, 2017
Slow response time and had already purchased another vehicle by the time contact was made. Sales agent was in Virginia so it was not really clear how to arrange something at the local car lot.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Mar 14, 2017
Nissan_370Z
Excellent sales people that know how to treat you right without high pressure.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

That's our goal - glad to hear we are doing it right. We appreciate the review!
Mar 5, 2017
Help me out with the best price and very appealing staff members. 10/10
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Sean, thanks for taking the time to share your experience. We work hard to bring the right coaches on the team and we're glad you enjoyed your time with them.
Feb 22, 2017
James Kirkpatrick
The sales team at carlotz were awesome really tried to help me make a deal with the seller. However the seller wouldn't budge if your thinking about buying this car it needs an oil change, new timing cover and water pump!
7 of 7 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

James, I'm sorry to hear you and the seller couldn't come together, but thanks for sharing your experience anyway.
Feb 16, 2017
They were helpful and allowed me to test drive another vehicle while I was there.
Is this review helpful? Yes | No

Response from CarLotz Charlotte:

Chris, we are here to help in any way that we can. Thanks for the review and I hope things worked out for you!
Feb 14, 2017
They responded quickly and I have not had a chance to follow up.
Is this review helpful? Yes | No

Response from CarLotz Charlotte:

Jeff, we certainly pride ourselves on being responsive. I hope you found the time to visit our store.
Jan 3, 2017
honest dealer
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

John, that's the least you'd expect, right? Our guests enjoy our transparency - there's nothing to hide here! Thanks for sharing.
Nov 28, 2016
Very professional and very considerate. I was impressed. Would call them again
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

We hop you do, Julian! Thanks for giving us a chance to assist you.
Nov 11, 2016
This is been great so far I waiting on my money and have not been pressured but keep informed
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Chris, I'm certain you will find the rest of the process to be just as comfortable. Thanks for taking he time to share your experience.
Nov 11, 2016
One of the best car buying experiences I have ever had. The salesman and the other staff were friendly and the process was simple.
Is this review helpful? Yes | No

Response from CarLotz Charlotte:

Joe, our team works hard to provide an experience that's far different from what you'd expect when buying a car. I'm glad to hear you found that out. Thanks for the share!
Sep 28, 2016
Very prompt and helpful
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Sam, we focus on being responsive. Our team takes a lot of pride in providing every guest with the best experience possible. We appreciate you taking the time to share.
Sep 26, 2016
they contacted me and seemed genuinely interested in my shopping experience. i would contact them again
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Robert, we are genuinely interested. We pride ourselves on hiring coaches who are here to help guide you through the process and answer all of your questions. We look forward to hearing from you soon.
Sep 5, 2016
Pleasant
Is this review helpful? Yes | No

Response from CarLotz Charlotte:

If you had to sum it all up in one word, we'd take that! Thank you for taking the time to leave a review.
Aug 27, 2016
Great dealer and very easy to work with and professional. Highly recommend.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Eric, we are so glad to hear you enjoyed your experience. Please consider us in the future when it is time to buy or sell your next vehicle.
Aug 16, 2016
I had an amazing experience with CarLotz, You should go and check them out!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

We agree, Jason! Thanks for sharing with everyone.
Aug 6, 2016
They were responsive but we purchased another car.
Is this review helpful? Yes | No

Response from CarLotz Charlotte:

As much as we'd love to, we know we won't be able to help everyone. But, we'll keep trying! Thanks for sharing your shopping experience with other visitors to this site.
Jul 16, 2016
Great they are really nice and helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Steven, that's the least you should expect, right? Thanks for sharing and I hope things worked out for you on your search for a new vehicle.
Jun 20, 2016
Down to earth people who genuinely seemed care about both parties getting a good deal. Overall great experience
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Thomas, you nailed it! We do care and are so glad to hear you enjoyed your experience. Thanks for sharing.
Jun 3, 2016
Great. Quick response, friendly and helpful.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Chad, it is our goal to do these things at a minimum. I hope the information we provided was helpful and thank you for taking the time to share.
May 29, 2016
Good
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Thanks!
May 4, 2016
helped me look for cars
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from CarLotz Charlotte:

Haley, that is what we are here to do. I hope you found what you were looking for.

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