Car Town Kia USA

Is this your dealership? Sign up for a dealer account

3120 Lexington Rd
Nicholasville, KY 40356

Sales: (855) 984-6897

Service: (855) 984-6897

Today 8:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 15, 2017
I called and talked with Adam, a salesman. I told him the vehicle I was interested in. It was sitting by the door, ready and unlocked when my wife and I arrived. We opened the door and were overpowered by the smell of cigarette smoke. I went inside and was not spoken to by anyone. I used the restroom and walked back out and drove to another dealer and purchased a nice SUV.
Is this review helpful? Yes | No
Feb 13, 2017
Went down on the 4th of this Month to look at a vehicle. Drove the vehicle inspected the vehicle and it was fine so I placed a deposit on the suv. The dealership had to fix the power windows so I planned to return on Monday to pick it up. As of 3pm Monday the 5th I had not heard from the dealership so I called and was advised it was ready. So I decided to pick it up on the 6th. When I went to pick it up I pulled out and noticed a really bad hesitation when applying throttle and at a speed range of 50 to 60. I went back to the dealership and the used car manager drove the vehicle. He stated that he knew it was a coil pack because it had gotten wet when they detailed it !! At first the GM said there was nothing he could do since the deal was done. I told them to return my money which they refused to do . I continued to explain that this issue occurred while still in the dealers possession. They finally agreed to fix the Navigator. It was suppose to be a 30 minutes fix but we ended up leaving the suv at the dealership to be fixed since we had no choice and the dealer refused a refund. We waited and waited the next day to go get the vehicle and noticed the dealer started trying to avoid our communications . Finally the dealer delivered the vehicle to a half way point. I drove it home and noticed a very small hesitation again the next day while going up a hill the vehicle lost power spit and shuddered throwing an multiple engine codes . The issue is now 10 times worse than before the dealer said they repaired it. We were told that all the coil packs were replaced but they were not the dealer only replaced 2 of the 8 which caused a temporary band aid fix to the issue . I have emailed called text and tried to get the dealer to fix this suv or give me a refund they avoid my communications. I have now filed a BBB complaint . I advise anyone looking for a good vehicle to purchase from anywhere but this place.
Is this review helpful? Yes | No
Jun 5, 2016
Email sent to me and actually asking me to come in and they would buy my car. Dealer responded immediately and no pressure.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 18, 2016
Mama4
Answered all of my questions.
Is this review helpful? Yes | No
Nov 19, 2015
Very satisfied with car and sales staff Amanda. Phil. And Lawrence
Is this review helpful? Yes | No
Read 2 old reviews
Sep 7, 2014
great job
Is this review helpful? Yes | No
Oct 10, 2012
This is not the dealership I typed in auto plaza USA in nicholausville ky and this one came up. They never responded to my email. I went there 3 times to look at the truck and they were rude and aloof each time. The last time I was there. The salesman and a manager got into a good argument in front of me. About the handling of my interest in the truck. It was all initiated by the manager. I won't go back there again
Is this review helpful? Yes | No

Other Nearby Dealers

Don Franklin Nissan - Lexington - 919 listings

3360 Richmond Rd Lexington, KY 40509

1 review
Gates Nissan - 157 listings

4098 Atwood Dr Richmond, KY 40475

8 reviews
Auto Connection Used Trucks & Cars - 49 listings

231 Margus Drive Junction City, KY 40440

6 reviews
Near New Auto - 42 listings

200 Richmond Rd. Berea, KY 40403

1 review
Lindsey's Truck Sales - 29 listings

300 Cutters Hill Ct Lexington, KY 40509

1 review
Galaxy Auto Sales - 27 listings

1091 E. New Circle Road Lexington, KY 40505

2 reviews
Millennium Motors LLC - 23 listings

854 Bypass Road Winchester, KY 40391

2 reviews
Day's Auto Sales - 16 listings

1001 Versailles Rd Frankfort, KY 40601

3 reviews
Huber Autoworld - 13 listings

3088 Lexington Rd Nicholasville, KY 40356

3 reviews
Glenn Hyundai - 2 listings

3340 Richmond Road Lexington, KY 40509

1 review
Rayyan Auto Sales

802 Contract Street Lexington, KY 40505

1 review
Discount Auto Depot

153 Edwards Ave Georgetown, KY 40324

1 review
Auto Martt

2118 Danville Rd Harrodsburg, KY 40330

1 review
Bob Allen Chrysler Jeep Dodge Ram

725 N Maple Ave Danville, KY 40422

1 review
Jack Marcum Motors

530 Walnut Meadow Pike Berea, KY 40403

1 review

Popular Used Cars

Used Ford F-150
2,116 Great Deals out of 192,313 listings starting at $290
Used Ford F-250 Super Duty
317 Great Deals out of 44,125 listings starting at $1,450
Used Chevrolet Silverado 1500
1,902 Great Deals out of 182,423 listings starting at $1,595
Used Chevrolet Silverado 2500HD
310 Great Deals out of 28,474 listings starting at $990
Used Ram 1500
943 Great Deals out of 112,305 listings starting at $5,386
Used Ram 2500
130 Great Deals out of 29,083 listings starting at $7,490
Used Toyota Camry
1,202 Great Deals out of 83,224 listings starting at $750
Used Toyota Corolla
947 Great Deals out of 68,805 listings starting at $1,800
Used Honda Civic
825 Great Deals out of 83,796 listings starting at $750
Used Honda CR-V
953 Great Deals out of 56,330 listings starting at $1,000
Used Toyota RAV4
869 Great Deals out of 63,402 listings starting at $1,988
Used Honda Accord
1,034 Great Deals out of 67,109 listings starting at $1,000
Used Nissan Rogue
533 Great Deals out of 65,915 listings starting at $1,900
Used Nissan Altima
1,260 Great Deals out of 75,203 listings starting at $1,695
Used Ford Escape
1,289 Great Deals out of 84,011 listings starting at $995