Car Mart Automotive Group

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26 Cross Keys Rd
Berlin, NJ 08009

Sales: (856) 768-9200

Service: (856) 768-9200

Today 9:00 AM - 6:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Dec 4, 2017
Very friendly and knowledgeable. Stayed open longer than regular hours to assist us.
1 people found this review helpful.
Oct 29, 2017
Mikemuttie
So this dealer is absolute garbage. I drove 1 hour ready to buy this car right off the lot as I had already test driven similar and done all my research. When I arrived the salesman I first interacted with was the rudest person I have ever met. I inspected the car and it was in absolutley terrible condition that was NOT reflected in the ad or on their website. The car had a huge hole through the bumper and had clearly been in an accident even though it was claimed accident free. And the whole purpose of online photos is to detail the highlights and any damages on the car. However neither the hole in the bumper, or the extreme amount of oxidation on the stripes were included in the pictures. When I brought these issues up to the salesman he threw his hands up in the air said oh well and walked off into their sales trailer like an angry child locking the car as he went, refusing to interact with me. This is the most unprofessional thing I have ever encountered, and I buy at least 1 car a year
7 people found this review helpful.
Response from current dealership:
I am not sure where to begin with this one. As the Owner of Car Mart, I would like to share the facts with you. You can reach your own conclusion. This young man ( approx. 19 years old) had spoken with me personally, many times, about a Mustang advertised for sale. During our numerous conversations he repeatedly asked if we would discount the vehicle and I repeatedly explained that we are a "One-Price, No-Haggle" dealership and would NOT negotiate the price whatsoever. I further explained that we were the best deal on the internet, hence why he was calling from more than an hour away
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Oct 20, 2017
Very informative no hidden cost, very professional
1 people found this review helpful.
Response from current dealership:
Thank you for the kind words, it is appreciated.
Oct 17, 2017
GuruZ9NDF
Drove for two hours to see the car. It has 5K more mile than advertised.... Asked dealer if there is anything I should know before I started driving, was told no and that the car is great. Sales person said the break and rotors were replaced. Test drove the car and could feel the back rotors were giving off a lot of noise. When we got back to the dealership, I looked at the pads and rotors and could clearly they were in the need of replacing. Salesperson said they only change the front. Not very honest.
4 people found this review helpful.
Response from current dealership:
It is true that the vehicle was "accidentally" advertised with 51,000 miles when the actual mileage was 56,000. One of the Owners drove this Audi as a demo for a few months and the mileage was not updated on the internet.  However, according to CarGuru's, NADA Value Guides, and Kelley Blue Book, the additional mileage would have affected the value less the $200.00, which we would have gladly deducted from the sales price had this customer actually wanted to buy the vehicle.  Please recognize that as of Oct. 20th, 2017 this vehicle is rated the #1 BEST DEAL on the internet and accordi
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Oct 6, 2017
apjames08
I had an amazing experience purchasing this vehicle. Stephen Carr was extremely professional, knowledgeable about all features and didn’t rush me through the process. He was a pleasure to work with and I’d highly recommend this dealer for your next vehicle purchase!
2 people found this review helpful.
Sep 28, 2017
Great experience they made buying a car so easy. Very nice staff and there cars r in top condition 4 used cars...I won't go anywhere else again 4 a car. Thank u Car Mart 4 a memorable experience!!!
2 people found this review helpful.
Response from current dealership:
Thank you Chris, very kind of you.  Best of luck, enjoy, and keep in touch.
Jul 25, 2017
I thought their reply to my inquiry was woefully inadequate. They did not provide info at all and didn't respond at all to my 2nd email. Would not recommend them.
6 people found this review helpful.
Response from current dealership:
This is not possible, as we have auto-reply set on all emails.  Secondly, we have a 3 tier system that ensures ALL emails are answered.  Within hours of submitting an email, you will get an auto-reply, and personalized email from a Sales Associate, and one from a Manager.  Per haps you sent the email to the wrong address, in which case I am sorry for that.  However, suggesting that you sent a 2nd email and we did NOT respond, is a total impossibility.  
Jul 13, 2017
Nice salesman however the pressure sale tactic was ridiculous. I was told somebody put a deposit on the car I was interested in HOWEVER they will sell it to me if I buy right now and screw the guy who made the deposit. That's very low and I'm not new to buying cars so I didn't fall for the trick. 3 days later the car was still siting on the lot. Disappointed :((
6 people found this review helpful.
Response from current dealership:
This is a total fabrication.  We have NO pressure tactics, we have been a one-price, no haggle dealership for years.  We did have a deposit on the car, which only puts a 24 hour hold on it.  Since we had not heard back from customer for 3 days, we informed this gentleman that there was a deposit and that it could be sold at ANY time, since we had no knowledge of when the other customer was returning.  The above customer decided to wait and the original customer, who was ill, came in 2 days later, not 3, and purchased the car.  It was a 3 Series BMW.  We pride ourselves on having the BEST price
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May 17, 2017
KatiTrinkets
Dealer called me back. I did not go to see the car. Found it online. He sent numerous emails with other cars available but none that I liked. He was very helpful for contacting me with other cars he thought I might be interested in. So sorry I didn't buy one from this dealer. Would recommend this dealer.
1 people found this review helpful.
May 12, 2017
had a good exchange and helpful knowledge of the car
1 people found this review helpful.
Apr 18, 2017
Terrich
5
The dealer got right back to me. I made the purchase from out of state and the dealer made the process pretty easy.
2 people found this review helpful.
Mar 14, 2017
Dealer responded immediately.
7 people found this review helpful.
Read 1 old review
May 23, 2013
migration_roberg316
Stopped there on May 17th to see the 2005 Hummer H2 but it had already been sold. They apologized and said they had sold it last week and had forgotten to take the ad down. Still a week later the vehicle is still listed online.
1 people found this review helpful.
Response from current dealership:
Hello, we said the vehicle sold the other day and it takes up to 72 hours for all internet companies we advertise on to remove it. They refresh it on there server in 1 to 3 days and we can only delete it from our websites inventory and we have to wait for them to refresh our inventory. We recommend calling before you come in to check availability, a car can be sold at anytime.
You happened to just come in without contacting us first.

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