Car Express

6020 Shallowford Rd
Chattanooga, TN 37421

Sales: (423) 888-0035

Service: (877) 822-4067

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2013 Toyota FJ Cruiser 4WD Used Cars in Chattanooga, TN 37421

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Mileage: 72,383

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2016 Chevrolet Camaro 1LT Used Cars in Chattanooga, TN 37421

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Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2016 Chevrolet Camaro 1LT for sale - $17,995, 35,432 miles with Alloy Wheels, Remote Start
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2017 Chevrolet Tahoe LT 4WD Used Cars in Chattanooga, TN 37421

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2017 Chrysler Pacifica Touring-L Used Cars in Chattanooga, TN 37421

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Price: $21,995

Mileage: 34,170

Location: Chattanooga, TN 37421

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Velvet Red Pearl Coat Description: Used 2017 Chrysler Pacifica Touring-L for sale - $21,995, 34,170 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 17, 2017
GuruZHCH2
Very polite and courteous people
Is this review helpful? Yes | No
Oct 25, 2017
CTSpete
The car was "sold" before the first inquiry, but they did get back to me.
Is this review helpful? Yes | No

Response from Car Express:

Thank you CTSpete for the great review! I am sorry that the vehicle you inquired about had sold. Vehicles can go so fast around here, but we are more than happy to find you what you are looking for.
Sep 24, 2017
I had fallen I'll and could not visit their lot. Even though they didn't sell me the jeep, the sales lady, called to check on my health. I'll be contacting them when I'm better, and ready to purchase.
Is this review helpful? Yes | No

Response from Car Express:

Richard, thank you so much for the kind review. We hope all is well with you, and hope you are getting much better. Let us know if there is anything we can do for you.
Sep 4, 2017
At first was communication with sales person good, then didn't respond too what I was wanting to purchase vehicle never got back in touch with me at all!!
0 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Car Express:

We are so sorry about your experience here Laura! We would love to do what we can to make it right.
Sep 2, 2017
GuruDCGBN
enjoyable.....Sales People were nice.
Is this review helpful? Yes | No
Aug 24, 2017
The initial contact to me was great. When I was ready to move on the vehicle, I wrote an email asking whether the vehicle was still available or not and heard nothing. Hence, less than a Sterling rating.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Car Express:

Rudy, I am so sorry to hear about your experience. We would love to do whatever we can to make it up to you.
Aug 24, 2017
GuruD56ZD
Excellent service
Is this review helpful? Yes | No

Response from Car Express:

Thank you so much GuruD56ZD! We are so glad to heat you had excellent service here at CarExpress, that is our number one priority.
Aug 19, 2017
Jbsettle_11_
Car express responded quickly and answered all my questions about the truck
Is this review helpful? Yes | No

Response from Car Express:

Thank you so much Jbsettle_11_!! We appreciate your wonderful review, and are so glad you enjoy your experience.
Aug 14, 2017
elvisabeth
Superb team of associates! FAST transaction. Not nearly as much paperwork as I anticipated. I was out the door with my new used car right after the test drives. Buy with confidence. I am totally satisfied with my experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Car Express:

Thank you Elvisabeth! We are so glad to hear that your experience with CarExpress was so great. Thank you so much for your business!
Aug 11, 2017
They were very professional, friendly and we bought the forerunner so the price was good ! Would recommend them to a friend .
Is this review helpful? Yes | No

Response from Car Express:

Thank you Emily! We greatly appreciate your wonderful review, and your business.
Aug 3, 2017
Salesman was nice. Went on the test ride with me. He has kept in contact with me about my search for the right car. Would reckoned them. They just didn't have the car I was searching for.
Is this review helpful? Yes | No

Response from Car Express:

Thank you Sid for the great review! I hate that we didn't have what you were looking for at the time. We will do everything in our power to find you the perfect vehicle.
Aug 2, 2017
Had only email contact but these guys were motivated
Is this review helpful? Yes | No

Response from Car Express:

Mike, I am so sorry that you only had email contact. Thank you very much for the great review. We try our best to get in touch with customers as soon as we possibly can, that way we can make it a smooth and easy experience. Let us know if we can help you in any way.
Jul 26, 2017
Awesome
Is this review helpful? Yes | No

Response from Car Express:

Thank you so much Brian for your great review!
Jul 26, 2017
QSW2017
Most professional group I've seen in a while. They contacted me to set up a meeting, confirmed the meeting an hour before, met me at the door and were ready for me. I met the salesman, the internet contact person I had communicated with as well as the general manager. While the vehicle I came to look at had sold earlier that afternoon, we looked at it and several other vehicles. They wrote down the data regarding my desires. After the visit I got a "thank you" email. I hope they find something for me, I'd like to go back and give them my business.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Car Express:

Thank you so much for your kind words! Our main focus at CarExpress is to give you the best customer service, that we possibly can. I am sorry that the vehicle you were interested in, was already gone. We are here to help you in any way that we can.
Jun 26, 2017
Droopy487
Larry from Car Express contacted me on a Sunday about this 4Runner. My wife and I have been searching for good priced 4Runner with low miles for awhile now and he contacted me not long after I submitted a request about the vehicle. I had been in contact with several dealerships in 3 different states over the past several days. Every dealership we talked to was like talking to stereotypical used car salesman on the phone, except Larry at Car Express. After talking with Larry, I realized he was an honest man that wanted my business and wanted to make me and my family happy. He didn't play games, he didn't pressure me, and he didn't hide anything. Everything was very easy and we did all of the legwork on the phone with him. We simply got everything done our end, he got everything done on his end. We showed up with our trade, we signed papers, and was driving home within the hour. I highly recommend dealing with Larry and the Car Express family in Chattanooga. It was worth the 100 + mile drive for us. We saved quite a bit of money on our 4Runner at Car Express because their vehicles are priced to sell and priced fairly. When it is time to buy the next car for our family I plan on contacting them first to see what they have before I go anywhere else.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Car Express:

Oh wow! Thank you Droopy for all the kind words. We appreciate your business so very much, and we hope you enjoy your 4Runner. You made a great choice!! Let us know if we can help you with anything in the future.
Jun 3, 2017
Nia got back with us quickly, Service was great, When we arrived we talked to Jason and we test drove car and loved it. The whole transaction was good. The next day Nia called to make sure we where satisfied with our purchase.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Car Express:

Gary, thank you very much for your kind words! We appreciate your business, and hope you enjoy your new vehicle. Let us know if we can help with anything in the future.
Jun 3, 2017
Joe Mo
Very professional
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Car Express:

Thank you Joe! We definitely try to always be professional. We appreciate your kind words.
Apr 6, 2017
Worked with us. Motivated to sell cars, or trucks in my case.
Is this review helpful? Yes | No

Response from Car Express:

Thank you so very much Eric! We appreciate your business, and kind words.
Mar 25, 2017
Very goo and easy!
Is this review helpful? Yes | No

Response from Car Express:

Thank you so much Juha! We appreciate your business, and kind words.
Mar 24, 2017
Dealer got back really quick but said the car wasn't ready to sell yet. Said they would get back to me but never did. I am not sure if the car sold or if there were issues but never got word either way after a really quick response initially.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Car Express:

Mike, I am sorry that no one here at the dealership got back with you. I would love to help you in any way that I can. Thank you!
Mar 8, 2017
I'm very satisfied with customer service, Bethany very respectful she even ask me first if it was ok to text me more information on my personal cell phone about this car I've been interested
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Car Express:

Thank you very much Juan! You were a pleasure to work with, and we appreciate your business.
Mar 5, 2017
Jeff Bellamy
Stewart was great. To experience was pleasant. Very happy with purchase.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 3, 2017
SaadAlani
Quick response
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Mar 2, 2017
excellent the saleman Jason was great very helpful.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 25, 2017
The ad only showed stock photos. I requested actual photos of the car and was told that it was not ready for pictures yet. After four days, I was told the car had mechanical issues and was not for sale.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Car Express:

Charles,
We do apologize for the inconvenience. When new vehicles come in on the lot, they must go through a series of inspections including a safety inspection. Until all the inspections are completed, and results are given it's against the law to sell the vehicle. Unfortunately, the vehicle you inquired about was a new arrival and took some time to be finished, and didn't pass the safety inspection. We would never sell a vehicle like that to any customer, and I hope that we can earn your business in the future.   
Jan 26, 2017
suttonjn
They responded within 24 hours and let me know the car had been sold. They suggested other cars they had in stock. All communication was very friendly and professional.
Is this review helpful? Yes | No
Jan 11, 2017
Unfortunately, once my purchase completed, and the payment made in full, they became different personnel and so difficult to reach them in regard to Title process. I have been promised to receive the Title in 7 - 10 days, and now they telling me it takes 30 days!!!! I will never recommend them for any prospective customers
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 28, 2016
I very seriously considered this vehicle. If I had been more ready to purchase I may have bought this one.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 18, 2016
Very quick response. I got a personalized video for the car I was interested in and ended up driving two hours to buy from them. It was well worth the drive to work with a respectful, personabIe salesman.
4 of 5 people found this review helpful.
Is this helpful? Yes | No

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