Capitol Toyota

Express Lube, New Owner Events, Rent A Car, Signature Dealer, Presidents
Award, Parts Center, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles,
Toyota Tire Center

783 Auto Group Ave NE, Salem, OR 97301

Sales: (971) 273-5137

Service: (855) 216-4523

Today 9:00am - 8:00pm
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2010 BMW 5 Series Gran Turismo 535i Used Cars in Salem, OR 97301

Great Deal
$2,936 BELOW
Instant Market Value of $17,936

Price: $15,000

Mileage: 86,903

Location: Salem, OR 97301

Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2010 BMW 5 Series Gran Turismo 535i for sale - $15,000, 86,903 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels
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2005 Dodge Dakota 4 Dr SLT 4WD Quad Cab SB Used Cars in Salem, OR 97301

Great Deal
$2,301 BELOW
Instant Market Value of $10,301

Price: $8,000

Mileage: 121,592

Location: Salem, OR 97301

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2016 Kia Sorento LX AWD Used Cars in Salem, OR 97301

Good Deal
$2,192 BELOW
Instant Market Value of $25,192

Price: $23,000

Mileage: 5,927

Location: Salem, OR 97301

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2016 Kia Sorento LX AWD for sale - $23,000, 5,927 miles with Bluetooth, Aluminum Wheels
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2014 Toyota RAV4 Limited AWD Used Cars in Salem, OR 97301

Good Deal
$1,777 BELOW
Instant Market Value of $24,777

Price: $23,000

Mileage: 37,789

Location: Salem, OR 97301

Average time on market: 21 days Certified Pre-Owned: Yes Transmission: Automatic Color: Blue Crush Metallic Description: Used 2014 Toyota RAV4 Limited AWD for sale - $23,000, 37,789 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2008 Honda Accord Coupe EX-L Used Cars in Salem, OR 97301

Good Deal
$1,385 BELOW
Instant Market Value of $11,385

Price: $10,000

Mileage: 73,412

Location: Salem, OR 97301

Average time on market: 40 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Belize Blue Pearl Description: Used 2008 Honda Accord Coupe EX-L for sale - $10,000, 73,412 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
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2015 Toyota Prius c Two Used Cars in Salem, OR 97301

Good Deal
$1,417 BELOW
Instant Market Value of $16,417

Price: $15,000

Mileage: 12,613

Location: Salem, OR 97301

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: Automatic Color: Absolutely Red Description: Used 2015 Toyota Prius c Two for sale - $15,000, 12,613 miles with Steel Wheels, Bluetooth
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2011 Lexus RX 350 FWD Used Cars in Salem, OR 97301

Good Deal
$1,852 BELOW
Instant Market Value of $19,852

Price: $18,000

Mileage: 89,148

Location: Salem, OR 97301

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Obsidian Description: Used 2011 Lexus RX 350 FWD for sale - $18,000, 89,148 miles with LE Package, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Premium Package
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2015 Volkswagen Jetta SE w/ Connectivity PZEV Used Cars in Salem, OR 97301

Good Deal
$1,432 BELOW
Instant Market Value of $13,432

Price: $12,000

Mileage: 35,720

Location: Salem, OR 97301

Average time on market: 53 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Platinum Gray Metallic Description: Used 2015 Volkswagen Jetta SE w/ Connectivity PZEV for sale - $12,000, 35,720 miles with Sunroof/Moonroof, Aluminum Wheels
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2008 Chevrolet Colorado LT1 Crew Cab Used Cars in Salem, OR 97301

Good Deal
$1,416 BELOW
Instant Market Value of $12,416

Price: $11,000

Mileage: 111,660

Location: Salem, OR 97301

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2008 Chevrolet Colorado LT1 Crew Cab for sale - $11,000, 111,660 miles with Alloy Wheels
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2015 Toyota RAV4 LE AWD Used Cars in Salem, OR 97301

Good Deal
$1,392 BELOW
Instant Market Value of $22,392

Price: $21,000

Mileage: 20,993

Location: Salem, OR 97301

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: Automatic Color: Barcelona Red Metallic Description: Used 2015 Toyota RAV4 LE AWD for sale - $21,000, 20,993 miles with Steel Wheels, Bluetooth
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2014 Toyota 4Runner Limited 4WD Used Cars in Salem, OR 97301

Good Deal
$1,442 BELOW
Instant Market Value of $36,442

Price: $35,000

Mileage: 44,682

Location: Salem, OR 97301

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: Automatic Color: Attitude Black Description: Used 2014 Toyota 4Runner Limited 4WD for sale - $35,000, 44,682 miles with Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System
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2008 Toyota 4Runner SR5 V8 Used Cars in Salem, OR 97301

Fair Deal
$1,889 BELOW
Instant Market Value of $20,889

Price: $19,000

Mileage: 72,106

Location: Salem, OR 97301

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2008 Toyota 4Runner SR5 V8 for sale - $19,000, 72,106 miles with Aluminum Wheels
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2016 Scion iM Base Used Cars in Salem, OR 97301

Fair Deal
$881 BELOW
Instant Market Value of $16,881

Price: $16,000

Mileage: 6,582

Location: Salem, OR 97301

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Electric Storm Blue Description: Used 2016 Scion iM Base for sale - $16,000, 6,582 miles with Bluetooth, Backup Camera, Aluminum Wheels
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2013 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Salem, OR 97301

Fair Deal
$1,285 BELOW
Instant Market Value of $31,285

Price: $30,000

Mileage: 29,830

Location: Salem, OR 97301

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Topaz Metallic Description: Used 2013 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $30,000, 29,830 miles with Chrome Wheels
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2016 Toyota Tundra SR5 Double Cab 5.7L 4WD Used Cars in Salem, OR 97301

Fair Deal
$1,388 BELOW
Instant Market Value of $38,388

Price: $37,000

Mileage: 5,703

Location: Salem, OR 97301

Certified Pre-Owned: Yes Transmission: Automatic Color: Black Description: Used 2016 Toyota Tundra SR5 Double Cab 5.7L 4WD for sale - $37,000, 5,703 miles with Steel Wheels, Bluetooth, SR5 Package, Off Road Package
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 15, 2017
Capitol tried to sell me a 6-8000 $ truck for $15000 and they had several people responding so many times when contacted I was requesting the same information over again.
Is this review helpful? Yes | No
Mar 9, 2017
Basically spammed back, 7 different emails from 5 different employees.
Is this review helpful? Yes | No
Feb 16, 2017
Were treated well by the people at Capitol from the time we reached out to them on the internet, to the lot visit, purchase and preparation of the vehicle prior to us taking it. Everyone was great.
Is this review helpful? Yes | No
Feb 11, 2017
JCC9204
Only had email connection with them. They were very helpful & responded quickly.
Is this review helpful? Yes | No
Jan 29, 2017
Did not go there, but they contacted me.
Is this review helpful? Yes | No
Jan 2, 2017
Good contact, response right away.
Is this review helpful? Yes | No
Dec 23, 2016
5
Great communication.
Is this review helpful? Yes | No
Nov 27, 2016
Used traditional bait and switch. I called Capitol Toyota on a Car I saw in CarGurus.com. They said it was on the lot and come down to look at it. I then drove 45 miles with my wife to Capitol Toyota - only to be told they could not locate the car I had called on an hour earlier, how about some new cars for a similar price. After over 4 hours of test drives on three cars we saw that none of the units had the features we wanted and asked them to let us know when the original used car was on the lot. Imagine our surprise - they found the car - and it was right around the corner. We decided this was the car we wanted (Prius 4 2016) for the same price as the new Prius 3 2016. Since the dealership was now closed I put a down payment to hold the vehicle. A further search for the same VIN# raised a number of very large concerns. Ultimately they were resolved - but I would not go back to Capitol Toyota again. It was an object lesson in doing your homework thoroughly and talking with other dealers first.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 12, 2016
Tried to help with questions w/re to listed vehicles
Is this review helpful? Yes | No
Sep 30, 2016
78ElCamino
They are very aggressive, and I am unsure as to how many different sales people blew up my phone.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Capitol Toyota:

Thank you for the insight.. We want your experience to be a great one for both Sales and Service, if you should need anything please let us know..
Sep 24, 2016
I was offered a very good price and bought the car. I was treated well. There was no pressure to switch to another car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Capitol Toyota:

Thank you Charles for the review.. We are here to help, if you should ever need us please feel free to stop in or pick up the phone. Again thank you for your purchase and enjoy your new vehicle from Capitol!
Aug 21, 2016
Responded quickly, not the car we wanted.
Is this review helpful? Yes | No

Response from Capitol Toyota:

If there is anything we can do just let me know. Charley Engelfried 503-399-1011 i am the customer relations manager
Aug 17, 2016
Very happy dealing with Capitol Toyota and everyone there was so nice! It was hassle free!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Capitol Toyota:

Thank you Heather.. Welcome to the family!
Jul 27, 2016
Yes, they were very helpful
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Capitol Toyota:

Thank you Morgan.. All of us here at Capitol are thrilled to have you as part of our family! Congratulations on your new vehicle, and be sure to let us know if you ever need a thing. Enjoy your weekend and go for a long drive in your new car from Capitol..
Jul 4, 2016
Very quick and helpful
Is this review helpful? Yes | No

Response from Capitol Toyota:

Thank you Maureen.. Please be sure to let anyone of us here at Capitol know if you ever need anything! Have a great day...
Jun 27, 2016
I feel sorry for the salesman. No permanent desk. You have to look for them, since they are at a different table each time
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Capitol Toyota:

Thank you Yvonne for your purchase.. we are thrilled you are part of the Capitol Toyota family.. Please be sure to let us know if you need anything! Have a great day and go for a drive in your new vehicle from Capitol Toyota..
Jun 3, 2016
So far, so good. Bought my car here today. Everyone very friendly and knowledgeable. The actual signing took some time, they maybe could use a little extra help in final paperwork when they are busy. Since I just brought the car home today, cannot say whether they stand behind their cars they sale. My salesman was Blake and he was great!!
Is this review helpful? Yes | No

Response from Capitol Toyota:

Pam-
Thank you for your purchase and review, we are thrilled you are happy about your purchase. Capitol strives for excellent service during and AFTER  the sale. If you should have any questions or concerns feel free to reach out and contact us, we are here for you! Again thank you and Welcome to the Capitol family!
Jun 2, 2016
I wanted to see the car and set an appt. On the day of the appt. the salesman called and said that an employee had checked out the car and taken it home for the night and that it wouldn't be available for the appt. Not good customer service. I decided not to use them.
Is this review helpful? Yes | No

Response from Capitol Toyota:

Thank you Martin for the feedback, we are currently looking at our processes to ensure that something like that doesn't happen again. Capitol is sorry for the confusion and will address this feedback with the whole team so not to repeat. If in the future you should reconsider Capitol please feel free to contact our relations manager Charley E. @ 503-399-1011 for assistance.. He will be happy to help!
Mar 9, 2016
Not a very good experience.Twice I have traveled to see a car posted on car gurus that capitol toyota had listed. Both times I arrive, the car is no longer available. Just a fishing tool to get me inside and waste my time. It took me 11 days to get my car registration they failed to return to me upon my departure. Never again. The popcorn was delicious. That gets one star.
Is this review helpful? Yes | No

Response from Capitol Toyota:

Cindy-
Capitol sincerely apologizes for the mishaps, we really do strive to demonstrate our commitment unparalleled service, of which in your case we feel short. We take our guests feedback seriously and will review the information with the team. Again we are very sorry for the breakdown and will do what it takes to correct the issue.. Have a great day!  Charley -
Mar 9, 2016
I traded many emails with the Internet manager. He gave me lots of good advice, which I followed in the end. After I bought a vehicle from a local franchise dealer (his recommendation), I shot him an email to tell him. He wrote back that he was sorry he didn't get my business but was pleased I used a franchise dealer.
Is this review helpful? Yes | No

Response from Capitol Toyota:

Sarah
We are happy to hear you found the vehicle you wanted, we are continually working to demonstrate our commitment to our guests best interests. Capitol Auto Group will be more than happy to help with any future needs you may have. Congratulations from Capitol!
Mar 2, 2016
Fast response. Fast transaction.
Is this review helpful? Yes | No

Response from Capitol Toyota:

We are so happy you had a great experience!!
Feb 26, 2016
They respond quickly
Is this review helpful? Yes | No

Response from Capitol Toyota:

Thank you JJ
Feb 2, 2016
Got one real person, but when I asked questions and kept getting automatic responses from new salesperson every couple days. If re ask the question and get new repeated "cold lead" type introductory emails. They don't seem interested in selling their vehicle.
Is this review helpful? Yes | No

Response from Capitol Toyota:

We apologize for any inconvenience Jason, if I can help let me know at 503-399-1011 Charley Engelfried
Jan 30, 2016
Quick response, and positive follow-up. Sales manager followed up checking to see if my needs were taken care of. (Have not purchased a car as of this review).
Is this review helpful? Yes | No

Response from Capitol Toyota:

Thank you for the great feedback!
Jan 24, 2016
Awesome. Ended up purchasing at Capitol!
Is this review helpful? Yes | No

Response from Capitol Toyota:

We appreciate the great feedback and look forward to providing you with Excellent Customer Service.
Jan 10, 2016
Rude, contradicted their own statements, refused to negotiate, pushy salespeople
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 10, 2015
Mike Brown was very helpful and professional. He answered my questions and showed me vehicles that might of fit my needs..... He did a very good job.
Is this review helpful? Yes | No
Read 16 old reviews
Jan 13, 2015
Quick response but too far away
Is this review helpful? Yes | No
Sep 2, 2014
We bought it! Thank you Kent;)
Is this review helpful? Yes | No
Apr 16, 2014
Very helpful
Is this review helpful? Yes | No
Mar 24, 2014
typical dealer overpriced
Is this review helpful? Yes | No
Mar 15, 2014
Jadestar
Car sold before I went in. They e-mailed me many inquires trying to please.
Is this review helpful? Yes | No
Dec 31, 2013
Not like they used to be.... Give you the lowest price on your trade
Is this review helpful? Yes | No
Nov 26, 2013
The seller was good bit the finance manager did not want to work with us. He came across as condensing. We are looking else where for a Toyota.
Is this review helpful? Yes | No
Apr 24, 2013
Good experience but wanted to only discuss terms in person and we didn't want to drive three hours to the dealership without something more concrete first. Ended up buying elsewhere.
Is this review helpful? Yes | No
Apr 20, 2013
great customer service!!
Is this review helpful? Yes | No
Apr 7, 2013
no pressure sales, I had a good car buying experience
Is this review helpful? Yes | No
Mar 23, 2013
very punctual
Is this review helpful? Yes | No
Feb 1, 2013
They did a some what fair evaluation, they set a price they would come down to in selling there truck but would not negotiate further on the value of my trade in. Maybe thats why they still have there truck for sale.
Is this review helpful? Yes | No
Jan 7, 2013
These guys were super helpful with my out-of-state purchase, even accommodating us at 9pm on a Saturday evening.
Is this review helpful? Yes | No
Dec 2, 2012
Dealer responded quickly, vehicle had been sold
Is this review helpful? Yes | No
Apr 26, 2012
sweeder
25
I test drove this car but it had several problems and the dealership was not willing to reduce the price of the car at all, asking way too high a price for it.
Is this review helpful? Yes | No
Sep 1, 2011
Salesmen were very helpful. One sales manager was very abrupt and impatient. I walked away.
Is this review helpful? Yes | No

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