Capitol Hyundai

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101 Newland Rd
Columbia, SC 29229

Sales: (800) 258-1436

Service: (800) 258-1895

Today 9:00 AM - 6:30 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Oct 30, 2017
GuruDM7NW
Good
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Jul 17, 2017
Salesman tried was very arrogant and dismissive towards us. He tried to sell us on his side business before discussing the vehicle. After several efforts to get me to come in, I finally do and the car was not able to be shown, but we were there for almost two hours to get to that point.
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Response from current dealership owner:
Stephen, thank you for bringing this to our attention. We will speak with our team about this. We would appreciate speaking with you to learn more about the issue you had with our team.
May 2, 2017
Excellent customer service, and very responsive to my requests.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Jill, we're so glad that we were able to go above and beyond your expectations! We're looking forward to your next visit with us!
Apr 15, 2017
Good
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Mar 21, 2017
Very Good. The best experience we have had with buying a Car. Worked with Derrick (sales) and Mike (finance). No Complaints.
1 of 1 people found this review helpful.
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Feb 28, 2017
They know how to treat you right but they get a bit aggressive to sell you a car so you have to stand firm and say NO, if you feel you are no doing the deal you want.
1 of 1 people found this review helpful.
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Feb 21, 2017
General_58
Good follow-up.
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Feb 5, 2017
Excellent follow up. Talked to sales on several occassions. Currently making arrangements to try to finance vehicle.
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Jan 19, 2017
Very professional
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Nov 5, 2016
Capitol responded quickly, I bought a car from a Jacksonville dealer.
0 of 1 people found this review helpful.
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Oct 21, 2016
they keep in touch and respond quickly
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Aug 29, 2016
sc0340
Quick response, answered all of my questions
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Jul 29, 2016
Good response time.
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May 22, 2016
Car was purchased from this dealership. While the salesman and sales manager were nice enough people, my overall experience was diminished because they did not honor an "out the door" price quoted to me by the person who handled the internet sales. The price difference between what was quoted vs. what I paid was relatively insignificant - but I told them upfront that I would not be a "satisfied customer" if they charged me differently than what I was quoted. They still charged me differently so therefore I'm giving a very low rating. Their handling of the paperwork was sloppy as there were multiple mistakes in phone number, email address and birthday which had to be corrected on multiple pages. Ultimately, after searching for a very specific car meeting a very specific list of criteria, this dealership offered by far the lowest price found in the Carolinas. From that aspect, they served my purpose of completing a business transaction at a competitive price.
5 of 5 people found this review helpful.
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Apr 14, 2016
Again The Guru app showed my carb as an automatic The dealers website had my car as a manual tranny. My salesman verified and called me to apologise and save me a 40 mile trip.
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Read 14 old reviews
Nov 26, 2015
Great
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Nov 11, 2015
Had already found a vehicle but dealers are still keeping in contact with info on various types cars I'm interested in.
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Aug 3, 2015
Didn't find a car I wanted but Loni and William were both so nice and so very helpful. I am still looking and so are they! Will definitely use them if I can.
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Feb 6, 2015
Car was sold before I could get to test drive it.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Vanessa we are so sorry this happened. With our below market pricing sometimes this happens. We would love the opportunity to show you something else
Nov 23, 2014
No pressure..gives you a good fair deal
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Sep 3, 2014
This dealership was ok. They definitely didn't go above and beyond, but it was what I would expect from a dealership. I purchased a car that had just arrived. They did a great job of getting it ready in a day, but the dent/scratch removal was subpar, the detailing was rushed and horrible, and the car only came with one key (replacement key is $300+). The car was used, but I didn't fight the price, unlike most customers. I also purchased additional warranty with the vehicle. I requested for them to make me a deal on a replacement key since I didn't argue the price and I was not happy with the scratch repair, I didn't ask for a free key. The sales manager said no and that I could take it back down to get a quote on the scratch, that's no guarantee that they would be fixing it without me spending more money, I also live 4 hours away. Everything was communicated through the car salesman, who was very nice, but was too passive around the managers, who seemed detached from their customers. The financial officers were typical, I didn't even get a "thank you, have a nice day" when I left. This dealership did not go above and beyond to make me happy. I'm in upper management for a living and know what real customer service is. I like the car so far, but would not deal with this business in the future.
2 of 2 people found this review helpful.
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Aug 26, 2014
Best car buying experience ever.
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Jun 26, 2014
They called to follow up and I never heard from them again. I was poised to by the car but they didn't pursue it!
1 of 1 people found this review helpful.
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Jun 15, 2014
Responded quickly and didn't beat around the bush with answering my questions.
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Jun 4, 2013
They called me the next day and offered their services. I did not purchase a car.
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Mar 27, 2013
Ms.Epps did a great job
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Aug 7, 2012
From Start to finish GREAT:) They really went the extra mile for me due to my car accident. I would highly recommend them:)
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Apr 4, 2012
contacted right away & car had already been sold. Fast response.
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Dec 24, 2011
not overly impressed The car was hail-damaged, and I drove two hours to see it.
1 of 1 people found this review helpful.
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