California Car Loans

Hello Linda, I again apologize for the outside appearance of the car you came to see. Like I explained at the time, we had just had rain the day prior and it gets pretty windy and dusty up here in Yorba Linda. That's no excuse for failing to meet your expectations, but I hope you'll understand that was the exception here rather than the rule.

Every car we sell gets a full detail at Yorba Linda Car Wash right next door on Imperial before it is checked into our inventory. We are proud of the work they do and that's what makes it all the more frustrating for us too when the cars get dirty, but

Hello Linda, I again apologize for the outside appearance of the car you came to see. Like I explained at the time, we had just had rain the day prior and it gets pretty windy and dusty up here in Yorba Linda. That's no excuse for failing to meet your expectations, but I hope you'll understand that was the exception here rather than the rule.

Every car we sell gets a full detail at Yorba Linda Car Wash right next door on Imperial before it is checked into our inventory. We are proud of the work they do and that's what makes it all the more frustrating for us too when the cars get dirty, but again, we sometimes have to deal with the weather and elements. Thankfully we are lucky to be here in Southern California, so it's not an often occurrence.

I can assure you not only are we a licensed Pre-owned Car Dealer, but also a Franchised New Boat and RV Dealer. Though I will be the first to admit we aren't like your typical used car dealer in southern California. We are easy-going and do not hound our customers, nor do we ignore any feedback we receive, whether positive or negative. (We also like to write really long replies to reviews apparently!)

The car has been washed again since your last visit, if you're still in the market we would love to have a 2nd chance to show you how great it's really supposed to look. Even if you're not, please feel free to stop by if you find yourself in the neighborhood, we have some gift certificates for local restaurants, it's the least I can do to make up for the let down. Thanks for your time and take care! Less ...

Thanks, Frank! It was great working with you, wish you all the best. You can't go wrong with a Crown Victoria, those are rock-solid cars, glad to hear you're enjoying it!

Thanks for the positive feedback, Oscar. Our emails and office line are forwarded to my cell phone whenever we are out of the office so it's make it easy for me to be reached and follow-up quickly. I'm also a night-owl, so that helps too! :)