Cadillac of Arlington

2001 North Collins Street
Arlington, TX 76011

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Sales: (682) 888-0415

Service: (866) 800-8479

Today 9:00 AM - 8:00 PM (Open Now)
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https://static.cargurus.com/images/forsale/2019/10/18/12/03/2019_cadillac_cts-pic-7330072173125876007-152x114.jpeg

2019 Cadillac CTS 2.0T Luxury RWD Used Cars in Arlington, TX 76011

Great Deal

Price: $39,181

Mileage: 2,173

Location: Arlington, TX 76011

Certified Pre-Owned: Yes Transmission: Automatic Color: Radiant Silver Metallic Description: Used 2019 Cadillac CTS 2.0T Luxury RWD for sale - $39,181, 2,173 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Memory Package, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/10/07/19/52/2016_mercedes-benz_cla-class-pic-3074796914113435688-152x114.jpeg

2016 Mercedes-Benz CLA-Class CLA 250 Used Cars in Arlington, TX 76011

Great Deal

Price: $16,984

Mileage: 51,012

Location: Arlington, TX 76011

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Night Black Description: Used 2016 Mercedes-Benz CLA-Class CLA 250 for sale - $16,984, 51,012 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2019/10/12/05/53/2013_cadillac_cts_coupe-pic-3999169207279528632-152x114.jpeg

2013 Cadillac CTS Coupe 3.6L Performance RWD Used Cars in Arlington, TX 76011

Good Deal

Price: $12,918

Mileage: 97,136

Location: Arlington, TX 76011

Certified Pre-Owned: No Transmission: Automatic Color: Radiant Silver Metallic Description: Used 2013 Cadillac CTS Coupe 3.6L Performance RWD for sale - $12,918, 97,136 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Appearance Package, Bluetooth, Memory Package, Backup Camera, Remote Start, Special Edition Package
https://static.cargurus.com/images/forsale/2019/09/26/23/39/2017_cadillac_xt5-pic-8183723584997838023-152x114.jpeg

2017 Cadillac XT5 Luxury FWD Used Cars in Arlington, TX 76011

Good Deal

Price: $27,268

Mileage: 33,513

Location: Arlington, TX 76011

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: Automatic Color: Radiant Silver Metallic Description: Used 2017 Cadillac XT5 Luxury FWD for sale - $27,268, 33,513 miles with Memory Package, Backup Camera, Sunroof/Moonroof, Remote Start
https://static.cargurus.com/images/forsale/2019/10/14/23/44/2011_mercedes-benz_e-class-pic-1238278678704675944-152x114.jpeg

2011 Mercedes-Benz E-Class E 350 Cabriolet Used Cars in Arlington, TX 76011

Good Deal

Price: $17,918

Mileage: 50,641

Location: Arlington, TX 76011

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Designo Platinum Black Metallic Description: Used 2011 Mercedes-Benz E-Class E 350 Cabriolet for sale - $17,918, 50,641 miles with Bluetooth, Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/18/12/03/2019_cadillac_ct6-pic-5582717400477868107-152x114.jpeg

2019 Cadillac CT6 3.6L Premium Luxury AWD Used Cars in Arlington, TX 76011

Good Deal

Price: $47,717

Mileage: 10,403

Location: Arlington, TX 76011

Certified Pre-Owned: Yes Transmission: Automatic Color: Black Raven Description: Used 2019 Cadillac CT6 3.6L Premium Luxury AWD for sale - $47,717, 10,403 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, SE Package, Alloy Wheels, Security Package, Technology Package, Bluetooth, Backup Camera, Remote Start, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/14/05/53/2016_cadillac_escalade-pic-2512135716240120700-152x114.jpeg

2016 Cadillac Escalade RWD Used Cars in Arlington, TX 76011

Good Deal

Price: $43,229

Mileage: 28,988

Location: Arlington, TX 76011

Certified Pre-Owned: Yes Transmission: Automatic Color: Black Raven Description: Used 2016 Cadillac Escalade RWD for sale - $43,229, 28,988 miles with Bluetooth, Leather Seats, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/10/09/18/18/2019_cadillac_cts-v-pic-441506331187476949-152x114.jpeg

2019 Cadillac CTS-V RWD Used Cars in Arlington, TX 76011

Good Deal

Price: $78,873

Mileage: 1,746

Location: Arlington, TX 76011

Certified Pre-Owned: Yes Transmission: Automatic Color: Crystal White Tricoat Description: Used 2019 Cadillac CTS-V RWD for sale - $78,873, 1,746 miles with Leather Seats, Navigation System, Bluetooth, Backup Camera, Memory Package, Aluminum Wheels, Remote Start, Luxury Package
https://static.cargurus.com/images/forsale/2019/08/27/12/40/2017_cadillac_cts-pic-7932339806285750104-152x114.jpeg

2017 Cadillac CTS 3.6L Premium Luxury RWD Used Cars in Arlington, TX 76011

Good Deal

Price: $29,712

Mileage: 31,439

Location: Arlington, TX 76011

Certified Pre-Owned: No Transmission: Automatic Color: Crystal White Tricoat Description: Used 2017 Cadillac CTS 3.6L Premium Luxury RWD for sale - $29,712, 31,439 miles with Performance Package, Sport Package, Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Technology Package, Premium Wheels, Heat Package, Premium Package, Luxury Package, Bluetooth, Memory Package, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/10/18/21/23/2015_lincoln_navigator-pic-3257402488357296358-152x114.jpeg

2015 Lincoln Navigator 4WD Used Cars in Arlington, TX 76011

Good Deal

Price: $33,918

Mileage: 36,991

Location: Arlington, TX 76011

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Tuxedo Black Metallic Description: Used 2015 Lincoln Navigator 4WD for sale - $33,918, 36,991 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/10/16/21/48/2017_chevrolet_tahoe-pic-211023081682553906-152x114.jpeg

2017 Chevrolet Tahoe LT 4WD Used Cars in Arlington, TX 76011

Good Deal

Price: $43,338

Mileage: 21,955

Location: Arlington, TX 76011

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2017 Chevrolet Tahoe LT 4WD for sale - $43,338, 21,955 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Suspension Package, Aluminum Wheels, Premium Package, Luxury Package, Skid Plate Package, Bluetooth, Backup Camera, Remote Start, Off Road Package
https://static.cargurus.com/images/forsale/2019/10/02/00/01/2017_cadillac_xt5-pic-2590101297548950009-152x114.jpeg

2017 Cadillac XT5 Premium Luxury FWD Used Cars in Arlington, TX 76011

Good Deal

Price: $27,994

Mileage: 51,522

Location: Arlington, TX 76011

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: Automatic Color: Stellar Black Metallic Description: Used 2017 Cadillac XT5 Premium Luxury FWD for sale - $27,994, 51,522 miles with Memory Package, Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/10/18/21/23/2016_cadillac_srx-pic-4115417905327838827-152x114.jpeg

2016 Cadillac SRX Luxury FWD Used Cars in Arlington, TX 76011

Good Deal

Price: $18,222

Mileage: 75,236

Location: Arlington, TX 76011

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: Platinum Ice Tricoat Description: Used 2016 Cadillac SRX Luxury FWD for sale - $18,222, 75,236 miles with Leather Seats, Sunroof/Moonroof, Chrome Wheels, Bluetooth, Memory Package, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/10/08/16/48/2008_cadillac_escalade-pic-7004339124847327888-152x114.jpeg

2008 Cadillac Escalade 4WD Used Cars in Arlington, TX 76011

Good Deal

Price: $15,884

Mileage: 96,803

Location: Arlington, TX 76011

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Gold Mist Description: Used 2008 Cadillac Escalade 4WD for sale - $15,884, 96,803 miles with Leather Seats, Sunroof/Moonroof, Remote Start, Suspension Package
https://static.cargurus.com/images/forsale/2019/10/12/04/26/2016_gmc_sierra_1500-pic-2924483685593932674-152x114.jpeg

2016 GMC Sierra 1500 SLT Double Cab 4WD Used Cars in Arlington, TX 76011

Fair Deal

Price: $30,189

Mileage: 44,994

Location: Arlington, TX 76011

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Onyx Black Description: Used 2016 GMC Sierra 1500 SLT Double Cab 4WD for sale - $30,189, 44,994 miles with Leather Seats, Navigation System, DVD Entertainment System, Suspension Package, Bluetooth, Premium Wheels, Backup Camera, Premium Plus Package, Premium Package
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 16, 2019
Great phone responce
Response from current dealership:
Thank you Joe for your kind words and your inquiry!
Oct 1, 2019
Very accommodating. Replied quickly and answered all my questions. They also followed up when there was a price drop. Truck was everything they said. Would recommend them to family and friends.
Response from current dealership:
Thank you Sandy for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience! We appreciate the recommendation and look forward to your next visit!
Sep 6, 2019
Ron had the vehicle washed and setting out front ready to show. I rate the whole experieence from showing to test drive as 5 stars.
Response from current dealership:
Thanks so much, Bob! We appreciate your business.

- The Cadillac of Arlington Team
Jul 26, 2019
Jeffrey Thorpe
We loved the experience at Cadillac of Arlington provided for us as we purchased our 2016 Prius. Mrs. Estrada was very patient and made sure our needs were met during this process. Also, Jason got us through our paperwork and we were off in our new car.
Response from current dealership:
Thank you Jeffrey! We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Jul 2, 2019
quick response
Response from current dealership:
Thank you for your inquiry!
May 21, 2019
doam1200
Mr. Rodney Gayle our salesman and Mr. Al Baker the finance director took great care of us. We came in at 6:45pm, test drive our car and drove off the lot right before closing! Everything was explained thoroughly & I would say this was the best car buying experience I've ever had!
Response from current dealership:
Thank you for the kind words about Rodney and Al! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Apr 15, 2019
Smitola74
There was a timely response provided.
Response from current dealership:
Hi Smitola, thank you for being our customer, we appreciate your kind words!
Mar 24, 2019
They contacted me first thing the next morning but after being ready to pay it took 1 1/2 hrs waiting for the finance person just to give them my credit card. I finally told them I needed to go it was after 7 pm and I had not eaten - so finally they took my card which took less than 3 minutes. Car was not fully detailed when I went to see it had to go back for them to do it but got the car because it was what I wanted.
Response from current dealership:
Thank you Renae for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Feb 8, 2019
GuruBK6XM
Vehicle turned out to be damaged. Salesman sent me pictures at my request at the last minute before deal. I declined my interest. I'm glad I didn't drive there to find it.
3 people found this review helpful.
Response from current dealership:
We apologize that the vehicle was damaged. We would be happy to assist you in trying to locate another similar to it. Please reach out to our sales team, they will be able to assist you.

Billy Gregg
General Manager
wgregg@Group1Auto.com
Feb 1, 2019
They were very helpful.
Response from current dealership:
Thank you Laura! We look forward to your next visit!
Feb 1, 2019
AMPUP
Ms Katie was excellent in assisting us. It was unfortunate that a salesman had a previous appointment with a potential buyer. At that time Katie informed us that she couldn't sale the car out of respect to him. So my wife & I found another INFINITI and we purchase it. Respect Loyalty Honesty are the fundamental rules of life and I'm looking forward to doing business with her in the near future... Thanks Katie we truly appreciate you and your hard work even tho we didn't buy at your company....
Response from current dealership:
Thank you for your kind words for Katie! We are so glad you were able to find the car you needed. We look forward to your next visit!
Dec 15, 2018
GuruXJVGK
Cool
Response from current dealership:
We do appreciate your inquiry!
Dec 11, 2018
They were unwilling to work with me on making a purchase instead were only trying to make the most profit for the dealership. I will not be back. I live 14.5 hours away and they were not willing to hold or guarantee the car would be on the lot when I arrived. Also, they were not willing to accept my preapproved financing, they wanted me to finance through them.
3 people found this review helpful.
Response from current dealership:
We’re sorry that we could not come to agreement about the price.  We apologize for your experience and that we were unable to meet your expectations
Nov 26, 2018
Roman4114
Excellent overall customer service!!
Response from current dealership:
Thank you Roman! We look forward to your business with us again!
Oct 27, 2018
They salesperson Rodney got back with me right away and has been very polite about it. I went out to look at this car. Pedro gave me a walk around the car and he answered all of my questions about the vehicle and numbers. The car seemed to be in good shape with a few cosmetic scratches and flaws, but nice. I did not have time to test drive it but I was offered to do so. I would recommend this dealership to anyone.
Response from current dealership:
We are glad to hear that Rodney and Pedro did a great job for your, Barbara!
Oct 25, 2018
Guru96DWQ
They worked with me until I got the right financing approved. They even dropped the price on what was already a great deal to get me final approvals!
Response from current dealership:
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Oct 21, 2018
They promptly contacted me and invited me over to inspect the auto. Good communication.
Response from current dealership:
Thank you for your inquiry, Mike!
Sep 30, 2018
Although we couldn't have the car but we really appreciate their services. Friendly but professional. Thank you
Response from current dealership:
Thank you for taking the time to leave us a review! We look forward to your business with us again!
Sep 16, 2018
GuruVPS6S
Fast reply
Response from current dealership:
Thank you for your kind words! We look forward to your business with us again!
Aug 29, 2018
Thanks to the staff got a new car best interest
Response from current dealership:
Thank you for your inquiry, we appreciate your business!
Aug 2, 2018
Great group to work with.
Response from current dealership:
Thank you for your inquiry, Sallian!
Jul 17, 2018
Guru55VGM
Quick response and very kind.
Response from current dealership:
Thank you for your kind words! We look forward to your next visit!
Jul 16, 2018
Car had hail damage. I would not buy a car like that. They said they would be willing to fix it for a price.
Response from current dealership:
Thank you for your feedback about your recent experience with sales because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Jimmy Patel | Sales Manager
(817)436-5853 |   jpatel@group1auto.com
Jul 11, 2018
rgnzls
I have bought quite a few cars in my life and Cadillac of Arlington is by far the best! I will continue to buy all of my future card from them and refer my friends and family to them. *Ask for Pedro. He is the BEST!!!!
Response from current dealership:
Thank you for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Jun 30, 2018
Byron525
I wanted to do business with them, they had a Cadillac SUV I wanted, I didn't go there because of bad reviews from other buyers. They did respond to my inquiry about the vehicle they had, I just opted to go somewhere else. I just didn't feel good about taking my business there. I had hope for better being a Cadillac dealership over another brand.
Response from current dealership:
If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business.
Jun 23, 2018
michael0730
I had a great experience. My salesman, Pedro was professional and helpful. I was traveling to the dealership from out of town to look at the car. He had it washed and ready and took care of all the paperwork before I got there just in case I purchased the vehicle. I ended up with the car.
Response from current dealership:
Thank you for your inquiry, Michael!  We are glad to hear we could earn your business!  
Jun 21, 2018
I believe they lied to me I flew from Minneapolis Minnesota to Arlington Texas and when on a test drive l found out the car did not have everything that was advertised to have in equipment. When I asked the sales person all he did was deflect my questions once we got back to the dealership I looked in the glove compartment and there was original bill of sales with all the equipment listed on it. It stated in carguru and their website that it had adapter cruise but it did not which was very disappointing and that salesperson definitely lied about what equipment the car had.His name is Don
3 people found this review helpful.
Response from current dealership:

Thank you for informing us about your situation. Please know that we are looking into your concerns, and that I (Jimmy Patel the Pre-Owned Manager) will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out.

Jimmy Patel
jpatel@group1auto.com
May 19, 2018
I made an appt to go look at the Tahoe on Thursday for Saturday at 10:30. Many texts received to confirm I was going. I drove 1 hour to dealership to find out it was sold the day before. Why no text to stop me from wasting my time. But quick to offer a Cadillac.... no thanks.
4 people found this review helpful.
Response from current dealership:
Hello Christi, I am very sorry this happened.  If there's anything I can do to make up for this, I would appreciate an email from you at your nearest convenience.  Billy Gregg - General Manager - wgregg@Group1Auto.com
May 14, 2018
James Hill
Great service, and help!
Response from current dealership:
Thank you for your review, James!
Mar 3, 2018
They were very punctual. They helped out in every way. Until the time when my most recent check stubs were hand written then they blew me off .. I have what they need but havent had a call back. I want to purchase the car but they need to work with me more on how we can obtain our goal in getting me in the Denali or somthing better
Response from current dealership:
Hi Randy, we are sorry about the lack of communication and I will be addressing that soon.  Lenders make it more difficult these days to secure financing but we will be working as hard as we can to earn your business.

Billy Gregg
General Manager
wgregg@Group1Auto.com
Mar 2, 2018
Very very difficult to deal with. Would not come off of list price in fact threatened to increase the price $1000.00 above advertised price. The sales manager said I threatened them and banned me from calling and refused to sale me the car at any price. I have never dealt with such difficult people in my life.
5 people found this review helpful.
Response from current dealership:
Mike, we were selling the vehicle at $100.00 below our internet price.   
Feb 18, 2018
Guru5FMP9
The dealership contacted me in a timely manner. I contacted them back an hour before I was on my way, would have been great to make sure the car was available. Got to the dealership the car was sold. The salesman then went online to view other cars, the car I chose was sold as well. I recommend getting to know(having knowledge) what is in inventory BEFORE trying to sale. At the dealership for hours to walk put with nothing
4 people found this review helpful.
Response from current dealership:
I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.

Gregg William
General Manager
(877) 880-5178
Feb 12, 2018
wayne084
The car was a good deal and I did purchase it, but the dealer would not come off the price at all and they did not give me as much for my trade-in as I had been offered at another dealership. In the end they turned the deal from a "good deal" to a "fair deal" because they were so inflexible with the price and trade-in. I bought the car because it was exactly what I was looking for.
Response from current dealership:
Thank you for your feedback. Please contact me if there's anything I can do to make your next visit even better.

Billy Gregg
General Manager
wgregg@Group1Auto.com
Feb 9, 2018
Excellent customer service
1 people found this review helpful.
Response from current dealership:
Thank you for your inquiry!
Feb 7, 2018
My overall experience was great & I love my car
1 people found this review helpful.
Response from current dealership:
Thank you for being our customer, Jarvis!
Jan 29, 2018
Excellent service
Response from current dealership:
Thank you Cheryl!
Jan 24, 2018
Lisa Phillips
Good people
Response from current dealership:
Thank you Lisa!
Jan 16, 2018
Great
Response from current dealership:
Thank you Philip!
Dec 29, 2017
I got an immediate call back after sending a question. Unfortunately the vehicle had sold the day before. They were very professional and timely.
1 people found this review helpful.
Response from current dealership:
Thank you for your inquiry, David!
Dec 22, 2017
Jpointer68
Was good communication, but vehicle had already sold before I was able to travel to check it out. was glad I knew that before making a 2 hr trip. will keep looking.
Response from current dealership:
Thank you for the kind words! We thank you for your business and look forward to your next visit!
Dec 19, 2017
GuruZ57F6
good people and service. Facilities were not of Cadillac material
Response from current dealership:
Hello there, thank you for being our customer.  I would like to know if there's anything I can do to address your concern about our facility.  You can reach me at wgregg@Group1Auto.com

William Gregg
General Manager
wgregg@Group1Auto.com
Dec 6, 2017
Shannon was attentive and professional; however, I ended up purchasing another vehicle with a different dealership.
1 people found this review helpful.
Response from current dealership:
Thank you Lisa for the kind words! We thank you for your business and look forward to your next visit!
Read 33 old reviews
Sep 24, 2017
Horrible experience! Said write up the car and then was told it was sold but it was not instead they raised the price.
3 people found this review helpful.
Response from current dealership:
Hi Kristy,

I am sorry you experienced this, and I would like to learn more so I can make things right.  Can you please contact me?

William Gregg
General Manager
wgregg@Group1Auto.com
Jul 26, 2017
Responded back very quickly
2 people found this review helpful.
Response from current dealership:
Thank you for your inquiry, we appreciate it!
Jul 25, 2017
Took over 5 hours and the price of the vehicle went up 2000$ from the first time I went to look at it and when I went back to buy it. Told them I was leaving if they didn't honer the first price and then they acted like they were doing me a favor.. then salesman says all the fluids are topped off and a full tank wife drove on the way home and the fuel light comes on, not impressed felt like second class probably will not go back
5 people found this review helpful.
Response from current dealership:
Thomas,
We truly value your business and thank you for bringing this to my attention. Please contact me directly at (877) 880-5178. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you.

Billy Gregg
General Manager
Jul 15, 2017
harwells1
They immediately contacted me about the car, we set up a time to test drive and the buying process was easy.
Response from current dealership:
Thank you for your visit, we are happy to hear that we were able to provide you with an easy buying experience! We thank you for your business and look forward to your next visit!
Jun 15, 2017
Buying a car was very pleasant experience and can recommend to anyone
2 people found this review helpful.
Response from current dealership:
Thank you Hunbae! We thank you for your business and look forward to your next visit!
May 30, 2017
Katherine is respectful of my time and very responsive with information and F/U. Have not made final decision as of yet, But her professionalism is much appreciated.
Response from current dealership:
Hi KMichael, thank you for your kind words for Katherine!  We hope to earn your business in the future!
May 18, 2017
Actpho2003
im from out of town. Worked with a salesman fir two days over the phone. They gave us an unbelievable deal on a SRX. We told them we we're committed and would pay over the phone or whatever it took to secure the deal. Next thing you know, they said they sold the car to someone else. That they couldn't take a deposit etc because that was "illegal" in the state of Texas! Liars! Out of town buyers beware!!! You may think you are on your way to Arlington to buy a particular car from them, but don't expect your GREAT deal to be there when you arrive!
8 people found this review helpful.
Response from current dealership:
I apologize that the vehicle you were interested in was not available. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.

Billy Gregg
General Manager
(972) 231-2600
Apr 27, 2017
Sebring_1225
Dealer sold the car to someone else even after a signed sales agreement was in place.
6 people found this review helpful.
Response from current dealership:
Sebring_1225,
We truly value your business and thank you for bringing this to my attention. Please contact me directly at (972) 231-2600. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you.

Billy Gregg
General Manager
Apr 18, 2017
Robert baxter was great! Very friendly service!
Response from current dealership:
Thank you Ervin for the kind words about Robert! We thank you for your business and look forward to your next visit!
Apr 17, 2017
Easiest car purchase I have ever made. No hassles and great prices on great vehicles. Would definitely buy from Cadillac of Arlington again.
Response from current dealership:
Thank you Sandie for the kind words! We thank you for your business and look forward to your next visit!
Apr 11, 2017
AZ2007Beetle
They initially responded quickly but I did not hear back after that.
1 people found this review helpful.
Response from current dealership:
Thank you Vallelunga for the kind words! We thank you for your business and look forward to your next visit!
Mar 29, 2017
Quick response and good communication with sales person and finance department, but unwilling to bargain on price or to hold vehicle while I traveled from out of state.
2 people found this review helpful.
Response from current dealership:
Hi Chuck,

Thank you for informing me about what happened after your cargurus inquiry.  I understand your frustration but we normally only reduce our price over time, and that's after pricing the vehicle below the average market value.  I would like to know if there's anything I can personally do to make up for this, so we can earn your business.  Please contact me when you can.

William Gregg
General Manager
wgregg@Group1Auto.com
Feb 21, 2017
Great contact information and really worked to find us what we wanted. no luck as of yet.
Response from current dealership:
Hi Anthony,
  Thank you for your kind words.  Feel free to contact me directly if there is anything I can do.  817-436-5853.

Dan Lowery
Internet Sales Director
Feb 13, 2017
They sold the vehicle before I got there and then offered a totally different vehicle for me to buy
3 people found this review helpful.
Response from current dealership:
I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.

Billy Greg
General Manager
(972) 231-2600
Feb 2, 2017
Good ...Contacted me right away
Response from current dealership:
Thank you Deidra!
Jan 5, 2017
Initial contact was responsive. Follow up could use improvement.
1 people found this review helpful.
Response from current dealership:
Thank you for your feedback about the lack of a follow up because that should not have happened. I want to use your case as a learning opportunity, so we can fix the issue in the future. Could you please give me a call at (972) 231-2600 so I can learn more?

William Gregg
General Manager
Dec 18, 2016
Great response time via email and phone. Listened to what I wanted and didn't waste my time.
Response from current dealership:
Hi Holly, thank you for your kind words, we appreciate your review!
Dec 2, 2016
Great buying experience in and out!
Response from current dealership:
Thank you Eric! We are thrilled that you had such a great car buying experience here with us!
Oct 6, 2016
The car was exactly as advertised by the dealer and the dealer was very pleasant to work with. He went over all of the features with us and helped get OnStar set up for us.
2 people found this review helpful.
Response from current dealership:
Thank you Gerald for the kind words! We thank you for your business and look forward to your next visit!
Sep 24, 2016
Affable fellow, polite and to the point. Responded well too all questions I had.
Response from current dealership:
Thank you for the kind words.  Please let us know if there is anything we can do for you.
Jul 30, 2016
Great Place to buy a Cadillac. Very nice facilities professional staff, competitive prices. They sell Excellent Cadillacs no auction vehicles.
Response from current dealership:
Alton,
   Thank you for your kind words and enjoy your new vehicle. Please let us know if there is anything you need.
Jul 19, 2016
My wife and I visited this car dealership and were received in a very cordial manner. Really appreciated the way we were treated. There was no real pressure for upsells. We bought the car and are happy with it so far.
2 people found this review helpful.
Response from current dealership:
Glad to hear you are happy with your purchase, Frank!  We appreciate your business and your kind words.
Jun 15, 2016
Very polite and fast
Response from current dealership:
Akira,
   Thank you for feedback, and we hope you enjoy your new SRX
May 18, 2016
Great prompt response. I just hit the wrong dealership at the time.
Response from current dealership:
Hi Jamaal,
   Thank you for taking the time to give us your feedback.  If there's anything we can do, please don't hesitate to contact me directly at 817-436-5853
May 6, 2016
Great service
Response from current dealership:
Frank, thank you for your business and your feedback. It is greatly appreciated.  Enjoy your new CTS.
Apr 13, 2016
mouse72
Very helpfull and professional
Response from current dealership:
Thank you for the kind words!
Apr 11, 2016
Yes - We worked with Marlin and Rodney and purchased the car
Response from current dealership:
Thank you for your business, Kurt!
Apr 8, 2016
5 stars!!!! Response was very prompt and salesman was very professional ..I like the fact that he was honest!
Response from current dealership:
Thank you for your review, Shaun!
Feb 17, 2016
dwgilbert01
Contacted me to let me know about all of the cars that he had
Response from current dealership:
Thank you fro your kind words!
Jan 15, 2016
Response was fast and professional
Nov 16, 2015
I did not buy a car from them; however, they were very nice and extremely knowledgeable.
Aug 18, 2015
I asked if they only do a Soft pull on my credit they did a hard pull my credit without my permission which made my credit score drop that's the reason I did not purchase a car from them
Aug 15, 2015
Fabulous!! Great Experience. Purchased a vehicle this afternoon.
1 people found this review helpful.

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