CJ Wilson Mazda of Ventura

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6500 Auto Center Dr, Ventura, CA 93003

Sales: (805) 644-2886

Service: (805) 644-2886

Today 9:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 19, 2016
The deal was as advertised on the internet and no up selling by our sales person Heather. It was a good experience and we were out of there in an hour.
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Feb 14, 2016
Although I did not proceed, CJWilson's Tom S replied promptly and expertly to my emailed requests for information.
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Jan 2, 2016
Took too long to respond to my email. People at the dealership were very nice. Disappointed that the used car I drove 70 miles to see wasn't as nice as advertised.
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Aug 17, 2015
Our salesman was fine, but nothing special. We were disappointed in the quality of the car we went to look at as it had cigarette burns in the rear seats. They were fine, no high pressure, no trying to sell us a bunch of things we didn't want or go right to financing before we agreed to a deal. They just were not anything above that as far as helpfulness or going the extra mile. Overall, it was not a bad experience by any means but it doesn't stand out either, especially compared to a few other dealerships we visited.
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Aug 5, 2015
Dealer was in contact, but car had a shaky Carfax.
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Jun 27, 2015
Tom was wonderful thank you
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Jun 26, 2015
Excellent Service. The best dealership and very organized . Best dealership II have ever been to. I bought my used car here. They took care of me and helped me . Very respectful and go that extra mile for you. Would definitely recommend this dealership . Max was so easy to work with.
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Read 10 old reviews
Jan 3, 2015
info on ad did not match vehicle. however, they did get me the correct info after I inquired. Nice to work with - but we could not agree on pricing
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Oct 4, 2014
thank you verry much god bless
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Sep 2, 2014
dealer responded quickly but when I called back I was told that the vehicle sought was already sold.
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Aug 26, 2014
If I could give ZERO STARS I would. Avoid this dealership like the plague. The entire team is dysfunctional from top to bottom and are completely dishonest. Please take a moment to read through this review and ask yourself if these are the type of people you would trust and would want to be spending tens of thousands of dollars with. Some Highlights: -Made me drive 700 miles round trip to buy a car that was supposed to be ready to purchase but was in the service bay with no brakes on, front wheels removed, and no service technicians available to put the car back together when I arrived. I had called multiple times to make sure that the car was ready because of my long trip and they confirmed every time to come down. When I asked why I wasn't told before I came down that the car wasn't ready, I was told by Tony (Salesman) "that he doesn't take calls for anyone on his day off" and that I should just "call my boss and tell him I can't come into work the next day because I needed to wait for this car." -Mario (Used Car Sales Manager) promised to refund me the gas money from the wasted trip, either off the purchase price of the car OR in cash if I did not buy the car. Tony (Salesman) and my friend Erik were there when this agreement was made as well. I did not buy the car and they refused to honor refunding me the money I spent on gas. -Went a second time to buy the car and the clutch failed 300 feet after driving it off the lot. Dealership agreed to make the repairs and call me when it was done. Tony called me the following week to tell me repairs were done and come get the car, then 2 hours later Basaam, the General Manager, called me back and said the clutch was actually not engaging properly in 3rd gear. I asked when that repair would be done, and was told they wouldn't be repairing the car anymore. I was given an ultimatum to buy the car as is or get my deposit back. -When I brought up not receiving my gas money that was promised to be refunded to me by Mario (Used Car Sales Manager), Basaam (General Manager) told me I was lying even though he was not at the dealership that day. He spoke over me and got extremely defensive when I said I don't like the way he does business, told me "we don't need to have this conversation" and ultimately hung up on me during the call. -As of today, 8/16/14 the car has been re-listed for $1,000 MORE than what I was going to buy the car for and its original purchase price. They realized that they didn't inspect this car carefully enough before accepting it as a trade-in, undertook a large amount of repair costs, and instead of chalking it up as a loss and repairing the car properly, they are now trying to sell it for $1000 MORE than what it was originally listed at. They say there is a 12 month/12,000 mile warranty on the clutch and VVT which is true. What they are not telling you is that the transmission is bad and the clutch will fail prematurely. This will easily be $2,000-$3,000 in repairs down the line. -For reference the car in question is a 2006 Mazdaspeed6 Grand Touring. The VIN number is JM1GG12LX61102075. Unless you're comfortable doing a transmission rebuild/replacement or are willing to spend $2,000+ to have a shop do it, stay away from this car. When I asked for a full inspection report, which should be done by Mazda for every car being sold, they were unable to produce a copy and could only give me a shop invoice for parts from the VVT repair. Who knows what else is wrong with this car! Again, do these sound like the type of people you would do business with? Do you really want to risk tens of thousands of dollars on dishonest people? THE ANSWER IS NO. Do not waste your time and hard earned money on this joke of a dealership.
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Jul 14, 2014
Dealer responded and in fact followed up twice.
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Jun 25, 2014
Great overall experience!! Walked in and left with the vehicle same day, I have spotty credit and gave the infamous "Roadloans" a try and a lot of dealers wouldn't touch them with a 10 foot pole but Mazda worked with me and got me the exact car I wanted and at a great price!!
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Nov 11, 2013
Really professional ethical dealership
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Sep 1, 2013
respond quickly, and willing to be helpful
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Nov 22, 2012
What can we say about Bunnin Mazda? Everybody was FANTASTIC! Juan Miller, Mike Schnabel, and Brian (General Manager) are very professional and courteous. Let me tell you about my CarGurus story. My wife and I were looking to a vehicle for our son who now has his permit to drive. He has his heart set on a Camaro, not just any Camaro, it had to be black, have the heads-up display, Bluetooth, and a awesome stereo system installed, cant forget the leather seats. In order to have all these options it had to be a model year of 2011 or newer 2 LT. So my wife and he have been looking anywhere and everywhere they sell the vehicle we were in the market for and taking it out on test drives. I for a while wanted nothing to do with this purchase because it meant costing me MONEY! I mean a 15 1/2 y/o getting a Camaro! At any case, over the last several days I have been researching his vehicle of interest. I found, despite my reluctance, that it has many safety features which are factory installed: roll bars, multi-airbags, traction control, low profile, and a wide body stance. As a Paramedic and ER RN I take safety extremely seriously, especially when it comes to my family. I became so satisfied with the vehicle he has chosen, I aggressively started searching for his dream vehicle. I searched many sites and found CarGurus.com was a great site to search. I'm so tight with our hard earned money, I extended my search to 500 mile radius. Our own local Chevy dealers couldn't even come close. I requested information on many vehicles from many dealers over the last several days and nobody seemed to want to haggle/negotiate a deal. They stated their internet prices are already marked down as low as they can go. Wrong answer with me. So, what do I do, thank them for their time and keep looking! CarMax = overpriced!, they say no need to haggle, their prices are the best on the net, WRONG! It was funny, I was communicating with a CarMax saleslady via email, she would not negotiate, as they're "already the best price". The next day, the vehicle I was looking into dropped $1,000.00 in price, I emailed her back about the price drop and she didn't respond! O.K., getting back on track here, as I previously stated all my correspondence was via email as I wished NO PHONE contact until I found the vehicle and price I was interested in. Yesterday, I was searching CarGurus.com and ran across a vehicle of interest, it appears it had been on CarGurus.com for 24 days, but somehow I missed it. I requested information from the dealer and a very short time later (within minutes) I had a response from a professional internet customer agent Juan Miller, we emailed back and forth. He provided me with all the information I requested in a very timely fashion, I never waited long at all for a response. I was becoming even more interested in the vehicle with every email. We started communicating price, this was the first dealership I found to negotiate their internet price which was already a fantastic deal to begin with. We haggled/negotiated 2-3 time and agree upon a FANTASTIC/AWESOME price. I then shared this information with my wife who was amazed of the deal I found (not her). We discussed it a few minutes, called our financial institution for loan pre-approval. I notified Juan, informing him that we were en route to see him shortly (this was at 2:30 PM), it was going to be a two hour drive, and to please have the vehicle ready for us to take home (which it was). I then called Juan providing him with my contact telephone number. We arrive, met Juan & Mike (Fleet MGR), inspected the vehicle, took it for a test drive, and went in to sign the papers. The price we negotiated out the door in our email correspondence was almost the exact price when we signed the contract paperwork with Brian (General Manager), actually it was a few busks LESS! They were kind enough to top off the fuel tank for our 2 hour drive back home. This entire shopping experience with this dealership was memorable, painless, swift and without all the hassles. I highly recommend this dealership to anyone in the market for a new/used/pre-owned vehicle no matter the make & model. We were in and out of the dealership within two hours or so with our son's dream car! Thank you all Juan, Mike, & Brian (General Manager) who provided excellent customer care to our family.
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Sep 10, 2012
Dealers were available and easy to work with.
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