C & M Imperial Motors

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7221 S Western Ave
Chicago, IL 60636

Sales: (773) 476-7776

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Aug 24, 2016
Responded quickly
Is this review helpful? Yes | No
Oct 26, 2015
The vehicle made some noise on test drive and the salesman dismissed it but 3 people heard it. Turned out to be a common wear item in suspenisons but I hate when somebody says its nothing when obviously something is wrong. Turned out to be a $100 fix at a Ford dealer. My biggest problem is the car was listed for 8K and I contacted the dealer through car gurus to come see it based on that price. When I got there after test drive they priced the vehicle at 9K. I went to the bank to get cash and while there checked the online price. When I got back to the dealer to finalize the deal they didn't want to honor the online price they listed for and wanted 9K. $1,002 more than advertised. I told them the price I came in for, they said no that is a mistake so I got up and walked out immediately. They run after me and give it to me for the $8k advertised but add some mystery $150 fee that wasn't there before. Vehicle is solid but have all your facts straight and prferrably have a mechanic or somebody that knows cars to look at it with you. I'd do business with them again but not honoring the advertised price until I literally got up and walked out leaves a bitter taste in my mouth.
4 of 4 people found this review helpful.
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Oct 21, 2015
Very good dealer, super customer service.
Is this review helpful? Yes | No

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