Butler Toyota Scion

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Express Lube, New Owner Events, Toyota Certified Collision Center, Rent A
Car, Parts Center, Toyota Certified Used Vehicles, Toyota Tire Center

3232 Harper Road, Indianapolis, IN 46240
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Sales: (317) 848-6689

Service: (866) 883-4444

Today 9:00am - 6:00pm
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Dec 10, 2016
Wonderful A+ service!
1 of 1 people found this review helpful.
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Dec 8, 2016
Good communication ahout vehicle ststus
1 of 1 people found this review helpful.
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Dec 2, 2016
Good, professional, helpful. This is the second car I've bought from this dealer and he's an hours drive away.
1 of 1 people found this review helpful.
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Nov 30, 2016
Very helpful and attentive. Car needed to be detailed.
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Nov 11, 2016
Good
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Nov 5, 2016
Fast response. Neat way to answer my question.
1 of 1 people found this review helpful.
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Oct 6, 2016
Never not one time got back with me for anything but blowing my email up with adds
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Sep 30, 2016
It was a great experience.I did not got approved. But the sell person was really nice to me.Thanks for your help
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Sep 15, 2016
This dealer responded to my questions on a timely manner and was very courteous.
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Sep 14, 2016
Excellent
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Sep 12, 2016
Always been good to me!
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Aug 27, 2016
Good on price. Respectful of my time.
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Aug 11, 2016
The dealer sent a reply email immediately after I contact them. Can't rate overall experience yet, because I haven't contacted them back.
0 of 1 people found this review helpful.
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Aug 10, 2016
Very patient as I had to make and receive a # of calls in order to receive the financing for the vehicle. Sales person, Lillie, and finance mgr were very friendly, courteous and knowledgeable. Great experience!!!
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Aug 6, 2016
Great...super....
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Jul 13, 2016
Great!
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Jul 10, 2016
Told me to send pics of trade never called back
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Jul 4, 2016
Nice sales staff
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Jul 3, 2016
I already had financing, they tried to find a better deal but could not. No problems, everyone I came in contact with was friendly.
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May 28, 2016
This dealership is superb in ethics and communication. Great experience with them.
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Apr 6, 2016
I ended up buying the vehicle believing the salesman when he said Butler Toyota Scion stands behind their vehicles etc. That has not been the case for me. I wrote after having the vehicle a day because the rear trunk door will not open from the inside, outside or with the key. Also the rear windows will not go down. I simply asked if they would look at it since it is a safety factor and give me an idea what was wrong. .I got blown off and after only two emails I received a notice they weren't accepting my emails. Really? I was completely courteous and polite. Guess that was my first mistake. If I had been rude and demanding I suppose they would have paid attention.
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Mar 8, 2016
Excellent!
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Feb 14, 2016
They got back with me and even gave me info on some similar cars they had which I might also be interested in, but I had moved pretty quickly on another car and already bought it. Great communication and follow-through from Earl Villanueva with this dealership, though. When/if I am in the market again, I will definitely check them out. They left a very positive impression on me.
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Feb 13, 2016
Nice clean car at a good price Good experience. Thanks. Butler
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Feb 1, 2016
I had a very good experience overall. The staff was very friendly and helpful. The vehicle I wanted just got sold by the time I got there.
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Jan 30, 2016
Initially a bit slow to respond online, but otherwise they offered all of the information requested.
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Jan 22, 2016
Responded to my inquiry in a timely manner but I had already purchased a vehicle
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Jan 20, 2016
Great, great team. I had a response from the web liaison within hours, and an appointment to test drive the car the next morning. Sales staff was super-friendly, courteous, and no-haggle/didn't pressure. I went into the deal knowing what I should be paying, what I should get for my trade-in, etc. and got no arguments from the dealer. Fair price, and they bent over backwards to get me the financing rate and monthly payment I wanted. I will go back to this dealership for anything I need - service, purchase, whatever. And any friend I have looking to buy a vehicle - this will be the first place I send them. I can't say enough good things about Butler Toyota Scion.
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Aug 13, 2015
Very good follow up & communications but I chose a vehicle from a different dealership.
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Jul 23, 2015
Communication was slow and had me waiting a long while, talking about purchasing, even though I didn't end up purchasing they were very nice and educated me on the cars they had.
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Jun 27, 2015
Excellent customer service!!
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Jun 26, 2015
Very kind
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Mar 19, 2015
Very courteous. Responded and kept in touch even when the car sold. Thank you
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Feb 22, 2015
Nick is a personable and competent salesperson.
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Feb 20, 2015
Showroom staff were cold and unfriendly. Sales person was poor. Getting information from him was hard and he seems unmotivated to sell. After test driving a new RAV4, they sent me details of one car and that was it. No further follow-up. I went with Subaru instead.
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Feb 2, 2015
The sales person was very kind. The car was mislead. Had a wobble to it, when we returned from test drive, my husband looked at the tires and they were found to be split all the way around the wheel and had a nail in it. Not sure how that could have EVER passed any inspections?
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Old Dealer Reviews

Dec 16, 2014
Butler Toyota was a great place to buy a car!!!!!
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Dec 2, 2014
Very helpful and great price
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Nov 25, 2014
Salesman took time to show multiple vehicles and answer numerous questions. We were interested in a used truck that had a broken side board. The salesman assured us that there was a comprehensive warranty on certified vehicles, but then stated that the broken sideboard would not be covered as it was after market. We inquired about other after market additions to the vehicle but could not get a straight answer to the question. We felt like the dealership was not forthcoming with info and will not be purchasing our next vehicle from Butler Toyota as a result.
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Nov 14, 2014
Great, friendly service. Chris really went above and beyond to work within our needs.
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Nov 6, 2014
Great car and great service by Lambert
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Sep 25, 2014
Love my car and Matt was real and great to work with.
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Sep 16, 2014
fm73
Excellent
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Aug 3, 2014
It was already sold.
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Aug 1, 2014
Trevor is an awesome asset to the Butler Toyota team
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Jul 25, 2014
Responded right away
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Jul 16, 2014
They were great although did not purchase a vehicle. Very friendly!
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Jul 5, 2014
Very helpful
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May 7, 2014
They have called me every week ! Done awesome job
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Mar 31, 2014
The responded but the vehicle was "no longer available". The sales person on the phone was very persistent trying to get me to come into Toyota. I do not like buying a car because of these high pressure sales men and have choose the internet to do my own research without the help of a sales person.
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Mar 5, 2014
Excellent responded
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Feb 9, 2014
Purchased a Certified Used car, with low mileage, in excellent condition and priced fairly. Went out of their way to be helpful. A very nice buying experience.
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Jan 31, 2014
I found the car I wanted and they made it happen...I am very pleased with the service and professionalism. This place does not fit the stereotype of a dealership. I'm 23 and I felt fine the whole time. Frank Krack did a great job helping me through the process. I had been to 10 different dealerships before Butler Toyota and as soon as I got there I never looked back. I recommend these folks to anyone and everyone.. Great job and thanks for the positive experience!
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Aug 22, 2013
Excellent Service in the Sales Dept and courteous. I recommend this dealership to any one looking for a fair and honest deal.
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Oct 23, 2011
Avoid this place at all cost! We spent the whole day with this people. First, the guy we were told to talk to passed us onto another salesman who quickly told us this was his day off? Returned on Saturday and again, spent all day there driving a Sequoia. We made an offer and the salesman told us they spent too much on this car so they had to raise the price $1k. Who's ever heard of such nonsense? Finally, the salesperson said he had a concerttogoto so he left!
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