Burns Ford

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Internet Approved, Blue Oval Certified

2001 Charlotte Hwy, Lancaster, SC 29720 - Map & Directions

Sales: (803) 286-4414

Service: (888) 865-3303

Today 9:00am - 7:00pm
(Closed Now)
show business hours
Jul 25, 2016
overall it was a really good experience. the staff was very friendly and helpful. the only critique is that the car could have been cleaner when I picked it up.
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Apr 24, 2016
Excellent response. Even though I didn't buy from them at this time when I get ready I will go back to them. Ask for Carl, He went out of his way to help me. Carl alone gets 5 stars for his effort. Reason I did not buy is an emergency took my down payment. When I get my down payment again I will go back there.
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Feb 26, 2016
Great guys to deal with!
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Feb 11, 2016
Contacted with politeness
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Feb 7, 2016
very good buying experience.
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Jan 25, 2016
Excellent, they have earned my business.
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Jan 19, 2016
Good return info & visit to store.
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Dec 31, 2015
Quick response
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Nov 1, 2015
Dealers prices are too high in comparison to KBB I would have bought this truck for 1K less
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Oct 16, 2015
Sales representative responded but low balled us on our trade. They also have a substantial admin fee (extra dealer profit) of about $500.
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Sep 29, 2015
Dealer was very good to deal with. We didn,t have to wait that long for the paper work to be done.
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Aug 18, 2015
Good follow up
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Aug 17, 2015
Great dealer
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May 12, 2015
They sold the car after taking all my information and never getting back to me.
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Apr 30, 2015
My wife and I were at Burn's this past weekend with our three children (ages 4, 9, & 11yrs). Were welcomed, not pressured, the moment we arrived and the facility was accommodating for all ages to stay occupied! All of the staff from owners to mechanics, even the janitorial staff, greeted us with a smile and a "hello". Absolutely no hassle or pulling hair out to obtain the deal we were asking for on the vehicle we desired. When necessary, we will definately return for future purchases! 2
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Mar 16, 2015
They respond to any email with a series of template emails, progressive changes but all boilerplate and never answer any questions about the vehicles. they all just ask if my questions were answered, "no" and then try to tempt be to travel there without any answers "no"
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Dec 20, 2014
Burns was very helpful, I'll tell everyone about them ...
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Old Dealer Reviews

Dec 6, 2014
Called about the truck send it within another store get the tire and wheel and would get back with me about the condition but I haven't heard a thing and it's been a couple weeks
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Dec 4, 2014
very nice
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Nov 30, 2014
5
Very good
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Apr 18, 2014
thanks Brian we appreciate our experience with you and we love the ride! our grandsons think we made a good decision!!!!
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Oct 3, 2013
emails good
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Jul 10, 2013
Dealer listed a number of options on the car that were not included. When I attempted to make a fair deal to adjust the final pricing they simply said there is nothing they can do about it. The car also had writing on the paint and when I attempted to have them buff them out they refused! "Beware this Dealership"
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May 10, 2013
pdiddy
dealer responded promptly that the care I expressed interest in had been sold the previous evening.
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Apr 9, 2013
The actual salesman we had spoken with on the phone had already left when we arrived. It was cold and rainy. The salesman we spoke with upon our arrival was not in the least interested in selling any vehicle on the lot. He never once mentioned another unit, he never suggested driving any other truck to compare the one we drove 70 miles to see. He was courteous and polite, but didn't seem like the salesman type.
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Nov 6, 2012
Great dealer to work with..was from out of state and completed the entire purchase on line. Very upfront and helpful. Truck was delivered right to my door and they followed up during every stage of my purchase. Would highly recommend Burns Ford to anyone shopping on line.
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Jul 13, 2012
Received a response via email very quickly. However, he stated he would call but never did.
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