Bruce's Auto Connection

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9770 Carroll Centre Rd
San Diego, CA 92126

Sales: (858) 530-2782

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May 2, 2013
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Sep 28, 2012
When we went to pick up the car to sign the contract the detailing hadn't been done and we didn't see the car before signing. We wanted not take possession of the vehicle for fear of other things wrong and were told since we signed we had to take it, but we could bring it back! We didn't know that unless you take possesion of the car the deal is not yet complete. And on day 6 the transmission went out and the dealer's comment was "To bad for you, you signed the contract." He did give us $500 towards the $3750 repair, a huge dissappointment. And no recourse as the contract read, "As Is" but shouldn't he have known or gone through the vehicle before selling it? Even our mechanic said that if we had brought it in he would't have dropped the pan to check, so who would have known! Customer service does appear to be a thing of the past! Know the rules, know your rights! They do not have you over a barrel. We learned ~
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