Brown's Volkswagen

10501 Midlothian Turnpike
Richmond, VA 23235

Sales: (804) 409-2432

Service: (866) 766-0395

Today 9:00 AM - 8:00 PM
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2017 Chevrolet Equinox LT AWD Used Cars in Richmond, VA 23235

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2016 Ram 1500 Big Horn Quad Cab 4WD Used Cars in Richmond, VA 23235

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2015 Subaru Outback 2.5i Premium Used Cars in Richmond, VA 23235

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Location: Richmond, VA 23235

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Location: Richmond, VA 23235

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 7, 2018
lbjj
10
Dealer did respond. I decided that the vehicle was too sporty for me.
Is this review helpful? Yes | No
Nov 8, 2017
The salesman was helpful and answered all my questions.
Is this review helpful? Yes | No

Response from Brown's Volkswagen:

Thank you for stopping by to leave this wonderful review, Anita. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

Kind regards,
Mark Shebelski - General Manager - mark.shebelski@brownscar.com
Oct 23, 2017
they were very helpful & polite. . . .No pushing for a sale ....after we had to move our car for a later time. Thank you Brown's Team
Is this review helpful? Yes | No

Response from Brown's Volkswagen:

It is very kind of you to write us such a nice review, Ute. We're proud to offer our customers a pressure- free shopping experience, and I'm glad to hear that was the case for you. We're excited to assist you with every aspect of your automotive inquiries in the future.

Regards,
Mark Shebelski - General Manager - mark.shebelski@brownscar.com
May 24, 2017
Prompt and professional response to my inquiry.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Brown's Volkswagen:

Laura, we are committed to providing great customer service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Brown's Richmond Volkswagen, we value our customers and we look forward to seeing you on your next visit.


Sincerely,
Mark Shebelski - General Manager - mark.shebelski@brownscar.com
Mar 26, 2017
JuliePatton
Very trusting. Let me take the car over night so my husband could check it out too. Quite helpful and professional
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 13, 2017
They didn't have the truck for me but excellent customer service and never pressured me.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Read 7 old reviews
Aug 27, 2015
I rate Brown's Volkswagen very fair. The sales person was very nice, but the car when checked had so many things that needed to be repaired, would have been like rebuilding the whole car over again. No problem with the dealership, just the car. Kathy
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 17, 2015
Chose not to buy the car. No one had looked in the back seat. The headliner was falling down. Multiple pressure calls to come back and reconsider the car.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 18, 2015
Garret539
I never met w/the dealer, but they were good in following-up and providing the info. I requested.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Oct 6, 2014
Very inefficient and poor communication.
Is this review helpful? Yes | No
Mar 9, 2014
Good
Is this review helpful? Yes | No
Jul 27, 2013
Kevin Johnson and Bill Colgate made my buying experience easy and enjoyable. I am so pleased with my new 2013 Jetta and the service at this dealership is awesome. I would recommend this dealership to any and everyone. It is owned by a genuine man who has nothing but good people working for him.
Is this review helpful? Yes | No
Jul 20, 2013
Everything went very well. Very pleased.
Is this review helpful? Yes | No

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