Brown's Manassas Hyundai

The night before heading down here I called them to confirm I was coming down and serious about purchasing the car. They confirmed the car would be waiting for me when I arrived. I drove all the way from Gaithersburg to Manassas, sat in traffic, and arrived to find out they sold the car the night before.....without telling me. They continued to dig themselves a deeper hole by lying they called and emailed me....I checked all my messages before heading down and got none. To be fair, I completely understand their need to sell the car to someone who jumps in front of me...that I don't have a problem with. What was frustrating was driving all the way there from MD with no communication to me the only car I wanted was gone. The salesman tried to get me to look at other cars but I had made up my mind what I wanted. Best advice I can give is when you know what car you're going to buy and want, stick with it. The next day I found another deal that was even better and I got the car I wanted...and near my home in MD! If you are going to make a big purchase, get what you want! You are the customer and always have the power to choose.

Horrible. I road all the way to Manassas to purchase a Durango and they loss the key and promised my friend a gas voucher, which NEVER happened.

very prompt response !

Excellent! Joshua & Billy were very knowledgeable.

Good reps. But opted to focus on another car.

Sales Reps are courteous, and respond quickly to requests.

Respond time was slow but make up for it.

Dealer inflexible on down payment arrangements as other dealers are. Example, $2000 down. Pay 1000 today and 1000 in 2 weeks on pay day. Dealer says all up front. Most dealers will accept this type of arrangement. A little pushy, unfriendly, no building. Building is a tent with fan. Bathroom across the street. Smoking in non smoking tent, etc...

I bought this car! Love it!

Great! Friendly.