Brown's Fairfax Mazda

10570 Fairfax Blvd
Fairfax, VA 22030

http://www.fairfaxmazda.com

Sales: (571) 393-3254

Service: (703) 385-8170

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (11)

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Gabrielle

Jun 10, 2017

They did awesome, very nice.

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Response from Brown's Fairfax Mazda:

Gabrielle, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a positive experience. I will share your comments with our team and I look forward to seeing you at our dealership in the future.

Respectfully,

Trey Rodgers – GM - trey.rodgers@brownscar.com

mikevol1

Jun 9, 2017

Dealer contacted me quickly however they immediately raised price on all three vehicles I inquired info on.

1 of 1 people found this review helpful.

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Response from Brown's Fairfax Mazda:

Thank you for sharing your feedback. It is important to us that we satisfy every customer and you actually really help us by bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you.

Sincerely,
Trey Rodgers – GM - trey.rodgers@brownscar.com

Nicolas

Jun 6, 2017

Car had only just come in so had not been detailed but they still tried to push a sale. When asked for them to contact me when the detailing was done they never got back to me.

1 of 1 people found this review helpful.

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Response from Brown's Fairfax Mazda:

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you.

Sincerely,

Trey Rodgers – GM - trey.rodgers@brownscar.com

Badereddine

Feb 9, 2017

Super fast response

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Response from Brown's Fairfax Mazda:

Thanks for the great rating and review. I am pleased to hear that everything went well for you.

Best, Trey Rodgers – GM - trey.rodgers@brownscar.com

Wolf06

Oct 23, 2016

Great job! Provide great information.

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Amy

Sep 5, 2016

Salesman reached out to us quickly and was very helpful. Appreciated that they let us take the car for a test drive without coming along. We ultimately didn't purchase the used vehicle we contacted them about but wound up purchasing a new vehicle from the same dealership. Overall a positive experience.

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Glenn

Aug 7, 2016

Awesome

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Chris

May 18, 2016

They responded promptly. But they didn't have what I was looking for.

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yolanda227

Apr 1, 2016

Service was good and car were nice, though I decided not to buy a Mazda in the end.

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David

Jan 12, 2016

Amazing company Richard in Service and Bobby in used cars became more like a friends then a sales person.

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CRV Buyer.

Aug 25, 2015

Tried to buy 2006 CRV EX thru salesman at Brown Honda Arlington. Brown's kept misleading us about car being sold as the Arl. salesman spoke with them. The next day I received an email from Brown's FF that car was still available. I called and salesman said 2 parties were looking at it and I'd better come there. When I arrived, the car was very much available and I told him I didn't appreciate his lying to me and the Arl. salesman.

3 of 3 people found this review helpful.

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Read 10 old reviews

Jim

Jul 23, 2015

Great dealership! Sheldon was responsive and polite in responding to my initial queries and we easily closed the deal. Donald in finance was thorough, polite, and helpful in picking a warranty package to meet my needs.

1 of 1 people found this review helpful.

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Rosalind

Jan 26, 2015

Service was excellent and fast.

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Jay

Jan 13, 2015

Highly responsive and motivated

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AurelianOvidius

Oct 27, 2014

Good

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COR

Aug 27, 2014

They have my car in stock and it has taken me months to look for it! I requested to be removed from the junk mail list that Mazda sends weekly. I'm still on the list and am tempted to send all Mazda mail to the trash pile.

1 of 1 people found this review helpful.

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MyungEun

Aug 23, 2014

fair

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denny

Jun 28, 2014

Nice to work with

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Bob

Jun 15, 2013

My experience with this dealership has been very good. They seem to be straightforward, honest, and they do their work quickly and on time.

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Cecilia

Sep 2, 2012

Dealer loaned me the vehicle I was considering to visit other dealers the same afternoon. I was able to consider cars side by side and ended up ultimately with exactly what I wanted at a price Icould afford. My salesman did not pressure me and finance office was quick and painless.

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Jill

Aug 28, 2012

They sold the original car that I was set up to purchase by saying that another salesman had sold it without my salesman knowing. However, they nicely made up for it with another similar car. The experience was extremely pleasant once I went to purchase and my salesman, Mark Biddle, was great to work with, efficient and would buy again from them. Very very good in after purchase extras with detailing and a full tank of gas to go!

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