Brackman Chevrolet

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GM Certified Internet Dealer

508 E Mahoning St
Punxsutawney, PA 15767

Sales: (814) 938-1777

Service: (814) 308-0434

Closed Today (Sun)
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 26, 2018
I would recommend this dealership to anyone. They took care of my needs above and beyond what i asked for. I was told that when you buy from us, your family... And so i am. I am very pleased with my new Traverse and my new little brother, Jeffrey Brackman. Thank you so much, car gurus and The Brackman dealership. I will absolutely be a return customer.. Love , (your new big sister)
Response from current dealership:
Awe.  Thanks so much Amy!!  Truly a pleasure working with you and SOOOOO glad that we could help you get into your new Traverse.  If you need ANYTHING, we are only a phone call away!!
Jan 24, 2018
They emailed me quickly and told me the car was sold.
0 people found this review helpful.
Jan 17, 2018
GuruDXSJ5
responded quickly said it was sold
0 people found this review helpful.
Jan 16, 2018
yes the dealer did contact me .and said someone will call me back never did,,,or cintact it me later I'm still wating,thanks
1 people found this review helpful.
Jan 11, 2018
Guru952FM
Timely response
1 people found this review helpful.
Nov 3, 2017
RichWray
The dealer was very responsive to all questions asked and was honest about all items discussed.
4 people found this review helpful.
Response from current dealership:
Thanks for taking the time to share your experience!!  If we can be of assistance in any way, please let us know.
Nov 3, 2017
was very quick to provide me with all info requested and also replied in ref to vehicle being sold
Response from current dealership:
Sorry that we couldn't earn your business on the vehicle you inquired about.  Hopefully we can get you fixed up in the future.  Thanks for taking a moment to share your experience!
Jul 13, 2017
Told Me The Car Was Sold But Yet Its still says it's Available
Response from current dealership:
Hi Warren.  Many times a customer commits to buying a car but cannot finalize the deal or pick up the vehicle immediately.   Sometimes customers need additional time to handle payment or to schedule delivery.  In these instances, we would LOVE a sale pending option, but there is not one at this time.  This would let buyers like yourself know exactly what is going on with the vehicle of interest.  We hope to see this as a possibility in the future.  Sorry for the inconvenience.  We feel your frustration and hope to see improvements to our listings in the future.  Thanks for taking the time to s
 More ...
May 28, 2017
Boomer1013
Honest and forthright about the car, didn't try to mislead me.
3 people found this review helpful.
Response from current dealership:
Thank you for taking the time to leave us a review.  I hope we exceeded your expectations.  If there is anything we could improve, we'd love to speak with you.  We take all constructive criticism and suggestions to heart.
Apr 1, 2017
Didn't beat around was straight up about the car
3 people found this review helpful.
Response from current dealership:
Thanks for taking a moment to share your experience Douglas.  We appreciate it.
Read 6 old reviews
Jun 29, 2016
Instead of answering my questions told me nothing and try back in few days
4 people found this review helpful.
Response from current dealership:
Hi Scott.  I know your experience happened a year ago, but we would like to look into it.  The dealership was purchased by a new owner in August of 2016, and he is always looking to improve the customer experience.  This is not representative of the level of customer service that he or our management team expect.  If you have any additional information, Mr Brackman would like to discuss this further.  He takes all criticisms constructively and appreciates all feedback.  He can be reached at 814-938-1777.
Mar 29, 2016
Worth traveling too. Courteous,polite,helpful,honest. I bought the car
3 people found this review helpful.
Feb 6, 2016
Great
2 people found this review helpful.
Apr 12, 2015
Never answered my question, just sent standard email asking me to call. Initially looked like somewhat of a response, but when I asked the second time, I got the identical email back again. Judging from this and their drastic overpricing, I'll stay away.
2 people found this review helpful.
Response from current dealership:
Jan. I apologize for the 2 year late reply.  Better late than never right?  I hope so.  In 2015, we were not a subscribed customer of CarGurus; however, CarGurus had our inventory listed on their site sourcing it from our website provider.  We are a subscribed customer now and all leads come to us with names, addresses, and phone numbers.  This was not the case back then.  I take our merchandising and reputation very seriously.  Your experience with us was unacceptable.  We dropped the ball. Big time.  And I accept personal responsibility for that.  Many changes have been made since 2015 and w
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Apr 5, 2015
Treated me good , would buy their again.
1 people found this review helpful.
May 28, 2014
They sold the car to a wholesaler instead of negotiating with me. I'll never buy or even contact them again.
0 people found this review helpful.
Response from current dealership:
Hi Gregg.  A new owner purchased the dealership in 2016 and we are embarrassed by this situation.    I know this was 3 years ago, but please accept our apology.  Our goal is to exceed every customer's expectation . . . every time.  This was not the case then and would not be tolerated by our current owner.  We certainly would like the chance to make it up to you.  If you contact Mr Brackman, he would like to offer a token of his appreciation for taking the time to share your experience.  

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