Boch Honda West

299 Littleton Rd
Westford, MA 01886

Sales: (978) 490-3038

Service: (888) 568-9360

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https://static.cargurus.com/images/forsale/2018/03/10/20/43/2017_dodge_grand_caravan-pic-3157473421137821251-152x114.jpeg

2017 Dodge Grand Caravan GT Used Cars in Westford, MA 01886

Great Deal
$3,182 BELOW
CarGurus IMV of $20,169

Price: $16,987

Mileage: 40,818

Location: Westford, MA 01886

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Granite Pearlcoat Description: Used 2017 Dodge Grand Caravan GT for sale - $16,987, 40,818 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/04/13/00/39/2014_land_rover_lr2-pic-5407517295389050891-152x114.jpeg

2014 Land Rover LR2 Used Cars in Westford, MA 01886

Great Deal
$3,343 BELOW
CarGurus IMV of $21,330

Price: $17,987

Mileage: 62,712

Location: Westford, MA 01886

Certified Pre-Owned: No Transmission: Automatic Color: Fuji White Description: Used 2014 Land Rover LR2 for sale - $17,987, 62,712 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/10/00/54/2017_gmc_terrain-pic-6448349696348020161-152x114.jpeg

2017 GMC Terrain SLT1 AWD Used Cars in Westford, MA 01886

Great Deal
$2,316 BELOW
CarGurus IMV of $24,103

Price: $21,787

Mileage: 23,241

Location: Westford, MA 01886

Average time on market: 54 days Certified Pre-Owned: No Transmission: Automatic Color: Onyx Black Description: Used 2017 GMC Terrain SLT1 AWD for sale - $21,787, 23,241 miles with Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/02/26/13/59/2017_dodge_grand_caravan-pic-4623252368529970454-152x114.jpeg

2017 Dodge Grand Caravan GT Used Cars in Westford, MA 01886

Great Deal
$2,275 BELOW
CarGurus IMV of $19,162

Price: $16,887

Mileage: 42,700

Location: Westford, MA 01886

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Black Onyx Crystal Pearlcoat Description: Used 2017 Dodge Grand Caravan GT for sale - $16,887, 42,700 miles with Bluetooth, Leather Seats, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/03/20/13/44/2016_honda_accord-pic-918934729886429396-152x114.jpeg

2016 Honda Accord LX Used Cars in Westford, MA 01886

Great Deal
$1,991 BELOW
CarGurus IMV of $16,976

Price: $14,985

Mileage: 24,950

Location: Westford, MA 01886

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Basque Red Pearl Ii Description: Used 2016 Honda Accord LX for sale - $14,985, 24,950 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/04/12/00/42/2015_bmw_5_series-pic-5089635011839992444-152x114.jpeg

2015 BMW 5 Series 550i xDrive Sedan AWD Used Cars in Westford, MA 01886

Good Deal
$3,116 BELOW
CarGurus IMV of $40,103

Price: $36,987

Mileage: 38,202

Location: Westford, MA 01886

Average time on market: 47 days Certified Pre-Owned: No Transmission: Automatic Color: Black Sapphire Metallic Description: Used 2015 BMW 5 Series 550i xDrive Sedan AWD for sale - $36,987, 38,202 miles with LE Package, Leather Seats, Sunroof/Moonroof, Executive Package, Power Package, Navigation System, Backup Camera, Aluminum Wheels, Heat Package, Climate Package, Luxury Package
https://static.cargurus.com/images/forsale/2018/03/20/00/45/2017_honda_accord-pic-4131059260770592779-152x114.jpeg

2017 Honda Accord LX FWD Used Cars in Westford, MA 01886

Good Deal
$1,667 BELOW
CarGurus IMV of $18,655

Price: $16,988

Mileage: 16,306

Location: Westford, MA 01886

Average time on market: 28 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Basque Red Pearl Ii Description: Used 2017 Honda Accord LX FWD for sale - $16,988, 16,306 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/15/17/23/2017_chevrolet_traverse-pic-3997016293015900787-152x114.jpeg

2017 Chevrolet Traverse 2LT AWD Used Cars in Westford, MA 01886

Good Deal
$2,247 BELOW
CarGurus IMV of $25,234

Price: $22,987

Mileage: 38,316

Location: Westford, MA 01886

Average time on market: 51 days Certified Pre-Owned: No Transmission: Automatic Color: Summit White Description: Used 2017 Chevrolet Traverse 2LT AWD for sale - $22,987, 38,316 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/12/00/41/2017_toyota_4runner-pic-6108951388252172549-152x114.jpeg

2017 Toyota 4Runner SR5 4WD Used Cars in Westford, MA 01886

Good Deal
$2,771 BELOW
CarGurus IMV of $31,765

Price: $28,994

Mileage: 18,049

Location: Westford, MA 01886

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Midnight Black Metallic Description: Used 2017 Toyota 4Runner SR5 4WD for sale - $28,994, 18,049 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2018/03/16/22/08/2015_lincoln_mkx-pic-2551765367549635301-152x114.jpeg

2015 Lincoln MKX AWD Used Cars in Westford, MA 01886

Good Deal
$2,483 BELOW
CarGurus IMV of $28,270

Price: $25,787

Mileage: 25,940

Location: Westford, MA 01886

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: White Platinum Metallic Tri-coat Description: Used 2015 Lincoln MKX AWD for sale - $25,787, 25,940 miles with Bluetooth, Leather Seats, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/16/22/08/2017_lincoln_mkx-pic-1498876301071402321-152x114.jpeg

2017 Lincoln MKX Reserve AWD Used Cars in Westford, MA 01886

Good Deal
$3,275 BELOW
CarGurus IMV of $38,036

Price: $34,761

Mileage: 14,041

Location: Westford, MA 01886

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Black Velvet Description: Used 2017 Lincoln MKX Reserve AWD for sale - $34,761, 14,041 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2018/03/13/00/56/2017_jeep_grand_cherokee-pic-7406024945402444499-152x114.jpeg

2017 Jeep Grand Cherokee Limited 4WD Used Cars in Westford, MA 01886

Good Deal
$1,741 BELOW
CarGurus IMV of $34,328

Price: $32,587

Mileage: 14,798

Location: Westford, MA 01886

Average time on market: 42 days Certified Pre-Owned: No Transmission: Automatic Color: True Blue Pearlcoat Description: Used 2017 Jeep Grand Cherokee Limited 4WD for sale - $32,587, 14,798 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/03/13/00/56/2014_bmw_3_series-pic-8681364345025673082-152x114.jpeg

2014 BMW 3 Series 320i Sedan RWD Used Cars in Westford, MA 01886

Good Deal
$1,245 BELOW
CarGurus IMV of $18,232

Price: $16,987

Mileage: 34,399

Location: Westford, MA 01886

Average time on market: 44 days Certified Pre-Owned: No Transmission: Automatic Color: Alpine White Description: Used 2014 BMW 3 Series 320i Sedan RWD for sale - $16,987, 34,399 miles with Sunroof/Moonroof, Storage Package, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/03/20/00/45/2018_bmw_4_series-pic-4366483153441963494-152x114.jpeg

2018 BMW 4 Series 430i xDrive Convertible AWD Used Cars in Westford, MA 01886

Good Deal
$2,107 BELOW
CarGurus IMV of $41,101

Price: $38,994

Mileage: 17,633

Location: Westford, MA 01886

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Alpine White Description: Used 2018 BMW 4 Series 430i xDrive Convertible AWD for sale - $38,994, 17,633 miles with Sport Package, Backup Camera, M Sport Package
https://static.cargurus.com/images/forsale/2018/03/16/22/08/2017_nissan_rogue-pic-4103801604270671052-152x114.jpeg

2017 Nissan Rogue SV AWD Used Cars in Westford, MA 01886

Good Deal
$1,015 BELOW
CarGurus IMV of $20,004

Price: $18,989

Mileage: 21,918

Location: Westford, MA 01886

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Magnetic Black Description: Used 2017 Nissan Rogue SV AWD for sale - $18,989, 21,918 miles with Bluetooth, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 21, 2018
GuruY2SH2
bought my car from here Alex was great help!
Is this review helpful? Yes | No
Apr 21, 2018
The salesman and finance people were super nice but the service dept was difficult to work with. I was sold a keyless entry car w remote start but only given a valet key. I had to pay out of pocket for (1) FOB abut was Asked For Both of mine when I traded my Car In . It took a week to get reimbursed. They also said the car was cleaned before delivery... it wasn’t. Although the car was used I still paid $20k and expected the same treatment as a new car buyer. I don’t think I would go to this dealer again.
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Apr 3, 2018
ibnhenry
Great dealership with a knowledgeable friendly helpful staff. My wife and I were treated very well and we drove away with an incredible deal.
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Apr 1, 2018
It was a slow process. Painful negotiation like going to the dentist. I was there over 4 hours! They low balled my trade in and we played the cat and mouse game until they gave me a fair value on my trade.
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Mar 29, 2018
Fast and friendly response.
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Mar 28, 2018
Guru5Z2V3
Awesome Would go there again! Very friendly!
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Mar 19, 2018
Worse dealer I never see . I bought my ticket to go to Boston to pick up the car as agreed and the day before he sent me a message that the car was sold to someone else, I lost my money and my time . I am very disappointed to know that there are dealers who are not at all serious.
1 of 1 people found this review helpful.
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Mar 3, 2018
GuruY57B4
Excellent
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Feb 20, 2018
Worst dealer you can imagine. Made it clear that I do not want to visit and fix schedule unless they accept the offer. They went ahead after that and scheduled the visit. Once reached the leadership, front admin staff asked to wait and she was good in offering if I need any water coffee etc. as she request a sales person to join me. Sells person started with let me explain why the pricing works and you should buy other vehicle and so on. Ok, why did you go with doing appointment even when I made clear that only make it if offer acceptable. Hard to imagine a dealer staff with deceptive practice to waste customer time.
5 of 6 people found this review helpful.
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Feb 6, 2018
Jcolella25
Waited 1 hour and 15 min to test drive a car. Agreed upon a price. GM told me I had to use their financing because “he needed to paid today”. And USAA will take 4-5 days. Got up walked out. Will never set foot in this dealership again.
5 of 6 people found this review helpful.
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Jan 26, 2018
They responded well to the questions
1 of 4 people found this review helpful.
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Jan 23, 2018
Responsive
0 of 2 people found this review helpful.
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Jan 21, 2018
Jsweeney0153
I've met or spoken with 4-5 different people. Don't you guys know who is talking to whom? When I went in for the scheduled test drive the vehicle was still in the show room. The sales rep wanted some information I had already given in my email. When I told them I was there just to test drive and was interested they still brought out the sales manager trying to sell me a car. Treated like a first time buyer...not impressed.
8 of 8 people found this review helpful.
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Dec 21, 2017
Excellent prices!
1 of 4 people found this review helpful.
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Dec 17, 2017
The dealer contacted me but, would not make a deal. They wanted me to come down.But i live 2 hours away. So, I asked what is the best price they will offer me for the car? Because, I really liked it and would buy it out right CASH!! But nothing no deal. So maybe next time. Still looking around for a car.
9 of 9 people found this review helpful.
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Dec 1, 2017
GuruZKP79
Drove out to deal after confirming more than one vehicle we were interested in were available. Dealership was busy but we were waited on promptly. We were able to test drive two cars and settled on the one pictured here. The sticker on the car was marked higher than car guru's price when Mentioned this to dealer it was not a problem at all, then Rick stated that would be their best/lowest price. The only real negotiation came with our trade in value.... overall easy and painless
6 of 6 people found this review helpful.
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Nov 30, 2017
Responsive and willing to help.
1 of 2 people found this review helpful.
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Oct 29, 2017
My experience was great! I knew that my experience was going to be good because when I first walked in I was immediately greated and offered water and/or coffee. Anthony explained all the details well and quickly got the vehicle ready for me to test drive; and he moved quickly since he knew I had to get to work. The location was nice and clean and the employees were more than generous!
1 of 2 people found this review helpful.
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Oct 14, 2017
Got the car in a timely fashion. Had a few problems but they were promptly taken care of.
1 of 2 people found this review helpful.
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Oct 10, 2017
I have contacted dealer and scheduled an appointment to come in and do a test drive on Honda Accord Lx -2017. First they said that it was the price that I saw in car guru, but he pretended so say that ok we will agree to give car for the price listed in car guru. Then comes the negotiation part, which didn’t work out and I left the show room. They didn’t say anything about home finance on the first day. Again next day I went to showroom and told them that am willing to buy car for price offered. This is where I was shocked to hear from them that it will a home finance else they can’t sell the car to me. That was very rude and didn’t even tell us about the options other than that.Dealers over there have lot of attitude and doesn’t know how to treat customers. They don’t even provide sufficient information. Very bad service. I will never do or suggest anyone to do business with them
8 of 8 people found this review helpful.
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Oct 8, 2017
i actually bought a ‘14 honda accord. Zack was extremely helpful in every way. i wanted certain things in a car, and zack and co. were solicitice in providing those needs. I felt the experience went smoothly; much easier than expected
1 of 1 people found this review helpful.
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Sep 7, 2017
GuruDDM7Z
We saw this car on Cargrus and messaged the dealership. The dealership contacted us. We made arrangements to view the car, we drove almost 100 miles. We found the vehicle to have damage on the front drivers fender, since the door rubbed the fender every time the door was opened or closed. In interior of the vehicle was in fair condition (despite photos). We decided not to buy the car. Sales manager expressed desire to obtain another vehicle for us to view and requested $100. down (refundable). Several days went by, called no new car. Purchased a car from another dealership. Informed manager and salesman we wanted our $100. returned and were told it would be credited to our bank acct. We have made numerous phone calls (including 5 today and 4 hangups). Still no return calls and no money returned, although promised. We looked at dealer reviews and noted one person had reported same difficulty. We are flabbergasted at this treatment by a dealership and it's employees. Difficult to rate overall experience when there should be a no star choice.
17 of 18 people found this review helpful.
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Aug 25, 2017
I didn't have a very good experience. I contacted them to make sure the vehicle was still there and they said yes. I wanted to make sure since I was a little over an hour away. They even called me back to make sure I was deffinetly going to test drive the car. When I got there the sales man was very pleasant and helpful, he asked me what of vehicle I was interested in and when I told him the lot number he said to me it was already sold. I wasnt very happy. They tried to sell me a different car, but that was the one I wanted and it was right on my bullet. And then they asked me If I had talked to the online department and I said I didn't know who contacted me. He said "you always have to call the dealer, not the online department because they don't really know if the vehicle still available" seriously?
8 of 9 people found this review helpful.
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Aug 22, 2017
Friendly sales staff. Truck listing was very accurate. Very happy with my purchase. They could have done a better job in cleaning the interior. Lots of dirt in the door compartments and console. Overall great purchase
2 of 2 people found this review helpful.
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Aug 6, 2017
Mark Folly was great to work with. Cool guy and no pressure. He was a really nice guy. The car was perfect . Luckily for me Mr.Boch has one amazing finance woman. She was able to make the deal work and I'm absolutely 100% happy with my purchase. I would and will recommend Boch to friends and family.
1 of 1 people found this review helpful.
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Aug 2, 2017
Typical "too good to be true" scenario. As I was actually on my way to look at, and purchase this car, I was called and told "sorry, this car is not really available." When I called them on it, i was told, "Bait and switch is not really possible anymore with the advent of the internet. Really???" After I got over my initial rage, I told the manager to call me with other Honda Pilots. Nothing yet. I don't expect to hear from them either. Avoid this organization that has not dragged itself out of the 1970's yet.
8 of 8 people found this review helpful.
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Aug 2, 2017
Very nice people and professional
0 of 2 people found this review helpful.
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Jul 28, 2017
I'd contacted about 10 dealers requesting their best OTD price on a 2017 Honda Pilot EX-L. The Internet sales folks responded immediately, and with good pricing. I ended up working with another dealer that offered the same price. Minus 1 star for not communicating well internally -- on several occasions I had multiple people following up about the same matters.
1 of 1 people found this review helpful.
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Jul 25, 2017
Very professional. They went above and beyond to try and meet my needs.
0 of 1 people found this review helpful.
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Jul 1, 2017
Guru9DL2V
They were friendly and not too pushy to get a sale, so I recommend this is the place you want to go
0 of 1 people found this review helpful.
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Jul 1, 2017
Lisab978
They responded quickly, very nice people. Helpful in trying to get me what I wanted. I bought the car and love it. I'm one happy customer! :-)
0 of 1 people found this review helpful.
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Jun 24, 2017
GuruGWN4
While they responded quickly, they were completely inflexible in their pricing. Bought this same model car elsewhere 3 days later with half the miles and a year newer for about the same price! No negotiating skills!!
4 of 5 people found this review helpful.
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Jun 20, 2017
Good
0 of 1 people found this review helpful.
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Jun 15, 2017
Visiting this place was a complete waist of time. I drove 1 1/2 hours for no reason. When I first spoke to the sales person in person they said it was 3k more than what it was advertised on the internet. Then I showed him the add. He walked away briefly with my phone and when he came back he said the car had been sold. I was furious! because I called right before heading out. The cars he showed me were completely out of my budget and were trash. I firmly told the sales person over the phone to please let me know if the car is unavailable and they did not. I have no words for these people. Disgusting how they handle business.
9 of 10 people found this review helpful.
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Jun 10, 2017
LisaMariko
The online sales did not match in store prices. They were smug and did not give us straight answers. We will not be going back there.
6 of 7 people found this review helpful.
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Jun 6, 2017
While they were extremely quick in getting back to me and answering my questions I do not appreciate the constant harrassment. I told at least two people that I was no longer interested and I still got several phone calls, text messages, and emails a day. There's a line between being available and helpful and then there's just being overbearing. I feel like they crossed that line.
1 of 1 people found this review helpful.
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May 8, 2017
GuruVHZ4
5
Fast response.
1 of 1 people found this review helpful.
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May 3, 2017
1AndresF
Got so many responses and everyone of them said something different
6 of 7 people found this review helpful.
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Apr 27, 2017
Excellent
0 of 4 people found this review helpful.
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Apr 13, 2017
Didnt get the price that was qutoed....cargurus had a quote of $19.1K but the said its going to be $19.8K and was told cargurus have wrong pricing. dealer didnt honor the price that was quoted
12 of 13 people found this review helpful.
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Apr 9, 2017
15 emails hounding me if I want for information even though I don't respond. They need to tone it down if they don't want to keep annoying customers.
9 of 10 people found this review helpful.
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Apr 7, 2017
I rate 2 stars for they were not responsive. Things went well when I came for a test drive. Later, I left two messages (one voice mail, one hand note from their receptionist) but I received no response for more than a day. In my third call, I asked their receptionist to help me catch the sale man, Corey, who was in charge of my sale, finally I reached him. When I talked about the price they gave me, ( offerred within 72hrs), he told me he had to confirm the price and would call me back. After the call, I waited more than a day. After reading ratings and reviews on yelp.com about this place - 1.5 stars on average of 49 ratings- I decided to buy at a diffrerent dealer, and I got my new car home.
9 of 10 people found this review helpful.
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Mar 29, 2017
Stay away from Boch Honda West!! Bait and switch - twice. I saw a white 2012 Honda Pilot advertised on Car Gurus and stopped into Boch Honda West during my lunch hour. I was told by the salesman that I had the wrong price. He laughed and said, "Car Gurus is notorious for typos". While sitting in the showroom, I checked the Boch Honda West website and the car was advertised there for the same price - I confirmed the model number, stock number and everything on both sites. It was the same car. I even showed them screenshots. They wouldn't honor the price advertised on both sites. Conveniently for them, they had an almost identical white 2012 Pilot that was older and had more mileage - in the same price range as the one that I was originally there to look at, and they pushed me to purchase that one. When I got back to my office, I told a co-worker who laughed and said she had the EXACT SAME EXPERIENCE A YEAR EARLIER. Coincidence???
16 of 17 people found this review helpful.
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Mar 27, 2017
mv advertised sold before I could get there. Dealer was good about keeping an eye for my desires.
0 of 6 people found this review helpful.
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Mar 17, 2017
The dealership was great at responding, however the auto they advertised was no longer available, so they attempted to sell me a completely different vehicle.
2 of 3 people found this review helpful.
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Mar 10, 2017
Aronisx23
Great dealer. Straight to the point. Purchased it within 5 minutes of being there. Great customer service.
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Mar 9, 2017
Very helpful answering questions
0 of 1 people found this review helpful.
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Jan 24, 2017
Excellent customer service. Chris, the sales associate made the process and painless. He also delivered the vehicle to Rhode Island and stood in line at the RI DMV for an hour and half to register the vehicle. (That place is a special type of hell). My only gripe was that the vehicle was not detailed prior to delivery.
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Aug 5, 2016
Inquired about a car online. Got an email stating the car was sold. Two hours later got a call and text asking when I wanted to come in to test drive the car. Stated I got a message that car was sold. He looked into it and came back to me with "you are right". Then the next day got an email from the sales manager asking if I had any questions regarding the quote they sent over for review. I said "what quote", I have not even talked to anyone or came in for a test drive - on a vehicle that was already sold. Someone needs to get their follow-up process revamped and sale rep. communication straightened out.
11 of 12 people found this review helpful.
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Jul 27, 2016
mgriswouldii
Car has dropped 2k since I first saw it when they told me they couldn't lower the price.
7 of 7 people found this review helpful.
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Jun 18, 2016
Reached out everyday with generic response. No personalized emails
2 of 2 people found this review helpful.
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May 24, 2016
Dishonest and condescending. Nice time with the salesman looking over the car. He actually offered to deal with an obvious minor cosmetic issue. Told him let's make a deal. He wrote it up and disappeared afor quite a while. He returned with his manager who sits down and tells me the CarGurus price is wrong. He throws a piece of paper on the desktop saying they paid 2 grand more than the advertised price. As you can imagine it it down hill fast. Should have read the negative reviews. They tell the whole story of this place. I am so happy I found out before I bought unlike my son's friend who actually sold his honda just to get away from Boch. I found his review on Google after the fact. Found a car a year newer with half the miles from a much nicer dealer for what these folks wanted.
12 of 12 people found this review helpful.
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May 15, 2016
I bought this car one of the best experience in a dealership! Very happy
Is this review helpful? Yes | No
May 6, 2016
Great experience, My Salesperson was Susan and she was very nice, professional, and efficent. The worst part of the experience was waiting on a saleperson. This is refreshing since they are usually like stressful.
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Apr 29, 2016
Very honest from the start helpful knowledgeable didn't harass me I'll recommend them
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Read 26 old reviews
Apr 18, 2016
Top notch all around. Highly recommend!
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Apr 17, 2016
was contacted immediately, was some confusion about the car still being available, in the end it was already gone, price seemed fair-good.
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Apr 6, 2016
Very happy with my 2013 Pilot I purchased here.
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Mar 23, 2016
I bought a used car from the dealer.
0 of 1 people found this review helpful.
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Mar 13, 2016
Chris Driscoll called us and said he would be expecting us. He helped us with the purchase of our new vehicle. He answered all our questions and assured us that he would be available to us even after the sale. He was very professional and we would recommend him to friends and family
1 of 1 people found this review helpful.
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Mar 2, 2016
This sale went smoothly from start to finish. I highly recommend my sales person Corey Nickels and the finance person Rebekah Martinez.
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Jan 21, 2016
Had the vehicle I came in for and gave me a great deal. Would highly recommend them.
1 of 1 people found this review helpful.
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Jan 18, 2016
willing to help. never went there. bought elsewhere
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Nov 22, 2015
Dealer was pleasant, informed and stubborn. We didn't come to an agreement, but they were professional thru the entire process.
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This dealership changed ownership on Oct 1, 2015. All below reviews pertain to the prior ownership.
Sep 14, 2015
Dealer does not honor its advertised price. It is a "third-party ad," the salesperson said. So, we now know that third-party ads don't have to be honored by Boch Honda West.
re: Boch Honda West (prior dealership owner)
10 of 10 people found this review helpful.
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Jul 17, 2015
Very professional and curteous salespeople. Corey was a great listener and George the floor mananger worked hard to make you happy. Solid experience overall I recommend these guys.
re: Boch Honda West (prior dealership owner)
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Jun 24, 2015
I would never go back.....terrible customer service .
re: Boch Honda West (prior dealership owner)
6 of 6 people found this review helpful.
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Jun 13, 2015
Good
re: Boch Honda West (prior dealership owner)
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May 18, 2015
5
Good guys! But selling with not clean CarFAX cars! Check CarFAX before buying
re: Boch Honda West (prior dealership owner)
2 of 2 people found this review helpful.
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Apr 26, 2015
Just awful experience. We made an offer and it was declined. You would think that that would end it there. Since we made it clear that we were moving on. Nope not with Boch. They harassed us for three days with phone calls and texts and we kept telling them we were no longer interested. We even got called on Easter over the same thing. Worse part we had a manager call us the night before and we discussed our bad experience yet still got called for more two days. Won't recommended them. They were rude and condescending.
re: Boch Honda West (prior dealership owner)
7 of 7 people found this review helpful.
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Jan 11, 2015
Great experience overall good group of people that makes things work out for you great service
re: Boch Honda West (prior dealership owner)
Is this review helpful? Yes | No
Jan 2, 2015
Great group!
re: Boch Honda West (prior dealership owner)
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Sep 9, 2014
Definitely had a bate and switch experience at Boch Honda in Westford, MA. The General Manager at Boch Honda through Boch Honda's internet Sales Rep agreed on a cash price over the phone and I put a $500 credit card deposit down to hold the car. The next day I drove more than 50 miles to the Dealer in Westford, MA only to find out the General Manager now tells me the price is only valid if I finance the car through Boch Honda. I explained the clear communications that took place between the internet sales person an myself the prior day and her special call to the management at Boch Honda (Westford, MA) to verify the price was correct based on a cash deal. The GM said the internet person talked directly to him and he said this is not what he told her. He said they could not honor the cash purchase because they needed help with their bank. He said, if I wanted I could pay the entire car off in one month no big deal and now wanted all my credit information. Very strange and unethical folks at Boch Honda in Westford, MA. I walked away from the deal and purchased a new Honda Accord at Peters Honda in Nasuha, NH. I paid cash and got a better deal. The folks at Peters were straight shooters and stood behind what whatever they said they would do. So if your considering buying at Boch Honda in Westford, MA, I would tell you to reconsider this decision and find a more ethical dealership. Words and actions are important and must be consistent.
re: Boch Honda West (prior dealership owner)
2 of 2 people found this review helpful.
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Response from Boch Honda West (previous dealership owner):
My name is Brian Downey and I am the General Manager at Boch Honda West.  I never spoke to this gentleman so I am somewhat confused regarding his multiple references directed towards me.  I do extend my sincerest apologies for this customer experiencing less than desirable treatment, as this is surely not common practice at Boch Honda West.  As I looked into the situation further there was no bait and switch, as no other vehicle was presented.  The customer saw the exact car they came to see at the price that was quoted.  My management team did ask that the vehicle be paid for in full that day
 More ...
Mar 29, 2014
Nice staff. Interesting test drive. 2WD SUVs are not made for the northeast
re: Boch Honda West (prior dealership owner)
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Apr 17, 2013
Boch Honda West responded quickly to my request for information. When I went to the dealership to arrange a viewing and test drive of the vehicle everyone (receptionist, sales personnel, and manager) was very accomodating and pleasant.
re: Boch Honda West (prior dealership owner)
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Jan 5, 2013
Dealer responded.
re: Boch Honda West (prior dealership owner)
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Oct 9, 2012
Dan Walsh was the best, and I mean the best sales person I have ever dealt with. What a great laid back guy. If you want to buy a car from boch make sure you ask for Dan.
re: Boch Honda West (prior dealership owner)
Is this review helpful? Yes | No
Sep 9, 2012
Excellent service ... m pretty impressed . I bought the car and the experience was good enough to recommend anyone :)
re: Boch Honda West (prior dealership owner)
Is this review helpful? Yes | No
Sep 4, 2012
Fast response
re: Boch Honda West (prior dealership owner)
Is this review helpful? Yes | No
Sep 1, 2012
nancie7870
5
Terrible. I went in there to make a deal. When I left I called them to find out if they would consider an offer. They told me they would call me back within 20 minutes and asked for a deposit when they were to call back. I never got a call back until the next day when they told me they sold the car 40 minutes after I spoke with them 5 mnutes before closing.
re: Boch Honda West (prior dealership owner)
1 of 1 people found this review helpful.
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Dec 12, 2011
very easy to find what your looking for, very helpful. Thank you C,
re: Boch Honda West (prior dealership owner)
1 of 1 people found this review helpful.
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