Bobby Beck’s McKinney Volkswagen

3600 S. Central Expressway
Mckinney, TX 75070

Sales: (972) 992-1435

Service: (844) 433-9804

Today 8:30 AM - 8:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 17, 2017
We went to buy this car . We finally found a 2017 that we could afford and with it being in Mckinney we were excited . The sales lady was great but she went to her manager and found out that this car was never available . It was listed on several sites but we were told the photographer put the wrong car . That the list price for this car was for a hard top . Needless to say we didn’t buy a car
Is this review helpful? Yes | No
Nov 29, 2017
GuruD3NT8
My rating for this company would have to be poor when dealing with used vehicles. This may not be the case with buying new, but do not buy used. I communicated with a sales rep 2 weeks before I purchased my vehicle. I explained I was 6 hours away, and would have to get a babysitter so I could take my wife up there with me to drive the car back( I had a job an hour away so I would just drive to work and she would drive back home) the only questions I asked: is the car in good condition, and has it been wrecked. The pictures looked great and I was told everything was good except the seat extension inside. We communicated multiple times up to the day I left after work, drove ‪till 1:00am‬ got a hotel room then woke up and left out early to be there early enough for me to still be able to work when I got back to paris, TX. When I showed up everything was great till we walked out to see the car. There where scratches on both driver side doors, the front quarter, back quarter and runs in the paint on the bumper(runs in the bumper meaning most likely it was replaced, but there was no information about that). I’m not a real picky person but these where extensive. When I mentioned them the rep said it’s a used car. It’s going to have some scratches. So I took him out there to look at it, and he immediately agreed something should have been said about it before I drove 6 hours and rented a room. After that I told them I need 500 off in order to get it looking descent(my father inlaw owns a body shop. He quoted me 1200$ I just planned on fixing the 2 doors and maybe the front quarter) but they said their guy could do it for 200$ so that’s all they would take off. So I asked if they would do it and I would pay the original amount… then excuse after excuse. One guy kept telling me they do all their work on the inside of the vehicle, and that he personaly would prefer a company that fixes the mechanical issues over someone that just covers it up… needless to say the check engine light came on before my wife made it home. So In summary they told me: I should have asked specifically about scratches…. I just asked if it was in good condition assuming they where professionals. And I was told I should have had someone come look at it for me… you know, cause I guess I could have asked my buddy in Houston to drive up there lol. Probably would have only been a 8 hour round trip for him. No matter what effort you put into making it there under false pretenses of the vehicles condition, don’t expect much compensation. We agreed on 23500$ 2 weeks prior then when I told him I would have to either drive my wife back home lose a day of work then drive back(12 hours of driving) he told me he could go down 200$ so after almost pleading with them for 2 hours we ended up at 23200$ so expectation: nice car for 23500. What I got scratched up car that will cost 1200$ to fix and a check engine light warning 3 hours out … but hey that 200 payed for gas.  
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Nov 19, 2017
Very well
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Nov 13, 2017
Very nice experience. However, the car did not have the transmission that I wanted.
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Sep 13, 2017
GuruD81QP
Beware of this dealership...had made a deal on a vehicle...was out of town to where I couldn't sign the purchase order until Monday (48 hours later)...told "no problem"...and BAM! Car sold to another party on Saturday afternoon!
1 of 1 people found this review helpful.
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Aug 31, 2017
Nice car, sent my wife to check it out.
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Jun 23, 2017
Shostoppa001
Quick and easy to deal with. No pressure. Everyone was really nice
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Apr 9, 2017
Great experience. Top notch service.
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Apr 5, 2017
Dealer was very helpful. Stayed in contact with us and provided us with options. They followed up with us and thanked us for considering them.
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Mar 13, 2017
Even though I didn't buy the car that I wanted because it was sold before I went there and have it checked, I still feel this dealership is not that bad. I would have given them 5 stars if they contacted me earlier when the car was sold.
2 of 2 people found this review helpful.
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Jan 9, 2017
Prompt,courteous, and non-pressured. Great experience.
1 of 1 people found this review helpful.
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Dec 28, 2016
Latayah
Quick response!
1 of 1 people found this review helpful.
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Oct 18, 2016
Poor customer service a car that was over priced 5000 dollars for a car this old
4 of 5 people found this review helpful.
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Oct 17, 2016
Great
1 of 1 people found this review helpful.
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Jul 22, 2016
Excellent
1 of 1 people found this review helpful.
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Jun 10, 2016
I had a great experience with them. We negotiated and came to mutually acceptable ground. I would recommend if looking for a new or used vehicle.
1 of 1 people found this review helpful.
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May 23, 2016
They responded quickly and were very friendly. However, this turned out to not be the right fit for us. We would contact them again.
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Apr 5, 2016
They contacted me I told them what I needed to know, said they would check and get back with me, 2 days later someone else called and I repeated what I wanted to know was basically told the same thing and I still haven't gotten an answer.
4 of 4 people found this review helpful.
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Feb 29, 2016
The dealer contacted me within 60 min after I contacted them through CarGurus. I worked for a few days prior to me going out and test driving the truck.
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Feb 18, 2016
Quick response from them went 2 hr later and drove off with my new truck they were professional in everything.
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Read 7 old reviews
Dec 29, 2014
Amazing! Brandon is very professional and it was a pleasure to work with him
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Jan 19, 2014
Professional and emailed and called several times. Sent car fax immediately.
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Aug 23, 2013
poor service
1 of 1 people found this review helpful.
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Jul 8, 2013
They contactat AT the next day by phone and email
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Jul 2, 2013
Great dealership, good prices, and held true to their word.
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Dec 30, 2012
Called me and quoted the final price out to the door.
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Sep 4, 2012
Satisfactory
Is this review helpful? Yes | No

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