Bob Valenti Auto Mall

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72 Jerry Browne Road
Mystic, CT 06355

Sales: (860) 536-4931

Service: (800) 650-8374

Today 9:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 28, 2017
Doreen, Geoff Gillies and Dan were all amazing. I will be buying all of my cars from them moving forward. They really do care about their customers.
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Nov 12, 2017
GuruZ53YR
Very courteous, knowledgeable, and helpful
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Sep 21, 2017
They were very quick to respond.
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Aug 29, 2017
Guru9JFZM
I tried to get a price from him and I did not get one but he was willing to answer any other questions
2 of 3 people found this review helpful.
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Aug 26, 2017
Guru9H79F
I was contacted promptly and all my questions were answered.
1 of 1 people found this review helpful.
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Aug 23, 2017
Poor communication from the dealership, sold the car without letting me know it was available for test drive.
2 of 2 people found this review helpful.
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Aug 21, 2017
Very good response to my inquiry of vw beetle 76'.
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Aug 15, 2017
Typhoon_2280
Good experience with the seership
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Jul 27, 2017
Got back to me right away and told me it was sold. Great coustmer service.
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Jun 6, 2017
When I spoke to the Internet sales person, she said the price online for the truck I was interested in was a typo and the truck was for sale for over 2000 more than listed. When pressed she said they sell at msrp only and the price listed would not be honored at sale. When asked what the best they could do would be and why many of the online sales were "typos" I didn't feel I got a direct answer. Disappointed
8 of 8 people found this review helpful.
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May 17, 2017
cniles
Car had sold but Justin took the time to show me a few other vehicles in my price range. He was friendly and informative This is a great dealership and look forward to servicing my new vehicle there.
1 of 1 people found this review helpful.
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May 16, 2017
I asked for a price change to be competitive with another 2015 Sequoia. They declines to negotiate.
2 of 2 people found this review helpful.
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May 13, 2017
It was good gave me a good deal
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Apr 6, 2017
Very friendly and helpful. We're willing to negotiate. Cars are affordable and in good shape. Also buying my car was quick and easy.
1 of 1 people found this review helpful.
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Mar 15, 2017
Dave was great. He stayed in touch and even texted me more pictures. Beautiful vehicle.
1 of 1 people found this review helpful.
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Feb 13, 2017
Fast,easy, painless sale. A+ all the way
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Dec 28, 2016
Didn't get the car but the dealer did everything they could in a timely manner very good experience
1 of 1 people found this review helpful.
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Dec 21, 2016
I dealt with Tom Smith in the chevy dealership and he was excellent. He put inthe time to study all the options and explained to me. Tom was on of the best salesperson I ever dealt with!!!
1 of 1 people found this review helpful.
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Nov 18, 2016
Good treatment...they respond quickly
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Oct 12, 2016
jonco668
Sales rep did not notify me that the Blue Forester Limited had been sold and stated in an email that the car was available at another Valenti Dealership in Westerly, RI rather than in Connecticut. I drove five hours to get to the dealership in Westerly, only to be told that the car they were planning to sell me was a green 2015 Forester Limited with ten thousand fewer miles on it, and at a cost of three thousand dollars more than the blue one I thought I was going to have an opportunity to buy. This green Forester had been sold and was not available either. The sales rep, Brianna, told me she had tried to phone me, but had been unable to get through. She did email me the day before our appointment, to tell me that the car was no longer available, but I had not checked my email that day. I have an i-phone 6 that works just fine, and I don't believe Brianna made much of an effort to phone or text me to tell me that the car was no longer available.
4 of 4 people found this review helpful.
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Sep 19, 2016
Told me it was sold , then called and said NOT sold Just before leaving to see it , they called and said sold. Next day called and said NOT sold come see it .... Again just as I was leaving , they called back and said sold . Worst experience ever
5 of 5 people found this review helpful.
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Aug 22, 2016
Very good. Purchased the F-150 King Ranch. Just what I was looking for.
1 of 1 people found this review helpful.
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Jul 28, 2016
Good is a great Salesman and the others that I spoke to were friendly and professional. The Sales Manager was not the pushy type, always had a smile and works with you.
1 of 1 people found this review helpful.
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Jul 22, 2016
fairly good response time made
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Jul 16, 2016
The dealer was very nice, and followed up with phone calls and several emails, because of my proximity, I drive to the dealership to check out the vehicle, but was disappointed because it was a six speed manual, and car gurus had it listed as an automatic. I do a lot of plowing and a manual just won't work. So it was a wasted trip and time, my fault though, I should have called.
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Jun 14, 2016
Purchased my car from Bob Valenti. The burying process went very smoothly.
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May 25, 2016
High price
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May 15, 2016
There couldn't be a more pleasant and knowledgeable team here. Highly recommended.
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May 12, 2016
Easiest car buying process I ever had. Everyone's game was spot on 100%
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Apr 3, 2016
Great
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Feb 21, 2016
Great
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Jan 31, 2016
Car they listed was never for retail to begin with so they told me, waste of time and very rude
3 of 3 people found this review helpful.
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Jan 16, 2016
Sales person responded to my inquiry the next day and had a legitimate response to my offer. Good service in my opinion!
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Read 11 old reviews
Dec 6, 2015
Good deal req call. Info in add lacking.
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Nov 20, 2015
Friendly, helpful service. My wife plans to buy another car from them next year.
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Jul 9, 2015
good dealer but just didn't have my Truck
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Jun 1, 2015
very professional. vehicle was there and it was possible to test drive. vehicle was as described. No room for price bargaining. Would go back again.
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Nov 26, 2014
They listed a truck then said they wouldn't sell it. I'd never do Buiss with them!
2 of 2 people found this review helpful.
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Jul 28, 2014
Car was purchased from Valenti, salesperson did a good job but the follow up on certain items were less than satisfactory. Oil wasn't changed as stated, they destroyed the seat covers that were on the car that I stated I wanted to retain. Purchase again would be questionable.
2 of 2 people found this review helpful.
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Jul 10, 2013
hilliard528
Good communications
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Apr 30, 2013
Dealer sent me a quote that was above the advertised price.
2 of 2 people found this review helpful.
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Jan 10, 2012
Gave great information on the phone and called me the day I was going to see the car and informed me it was sole. That saved me a 3.5 hour round trip.
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Sep 14, 2011
Was a great pleasure to work with this dealer, they said they would beat any other deal and they did, with life time oil changes, to boot. I purchased a new 2011 LTZ Avalanche, after rebates and dealer discounts, was cheaper then some of the preowned truck are going for.
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Feb 23, 2011
Sales Counselor Chris Panella is a gem ... honest, up front, ... best experience I have ever had at an auto dealership!
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