Bob Howard Buick GMC

GM Certified Internet Dealer, GM Certified Used Vehicles

13300 Broadway Ext
Oklahoma City, OK 73114

Map & Directions

Sales: (405) 518-0031

Service: (405) 463-2496

Today 8:30 AM - 9:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/10/16/06/08/2019_jeep_wrangler_unlimited-pic-5433584045972513847-152x114.jpeg

2019 Jeep Wrangler Unlimited Sport Altitude 4WD Used Cars in Oklahoma City, OK 73114

Great Deal
$4,550 BELOW
CarGurus IMV of $37,347

Price: $32,797

Mileage: 2,566

Location: Oklahoma City, OK 73114

Certified Pre-Owned: No Transmission: Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2019 Jeep Wrangler Unlimited Sport Altitude 4WD for sale - $32,797, 2,566 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/09/10/02/48/2013_chevrolet_tahoe-pic-1704124308752197627-152x114.jpeg

2013 Chevrolet Tahoe LTZ 4WD Used Cars in Oklahoma City, OK 73114

Great Deal
$3,243 BELOW
CarGurus IMV of $23,176

Price: $19,933

Mileage: 111,115

Location: Oklahoma City, OK 73114

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Crystal Red Tintcoat Description: Used 2013 Chevrolet Tahoe LTZ 4WD for sale - $19,933, 111,115 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Chrome Wheels, Bluetooth, Backup Camera, Remote Start, Tow Package
https://static.cargurus.com/images/forsale/2019/08/29/02/45/2017_ford_escape-pic-7226681375889157882-152x114.jpeg

2017 Ford Escape Titanium FWD Used Cars in Oklahoma City, OK 73114

Great Deal
$2,507 BELOW
CarGurus IMV of $16,850

Price: $14,343

Mileage: 62,055

Location: Oklahoma City, OK 73114

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: Ingot Silver Metallic Description: Used 2017 Ford Escape Titanium FWD for sale - $14,343, 62,055 miles with Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/09/13/08/35/2019_nissan_frontier-pic-647256683138199862-152x114.jpeg

2019 Nissan Frontier PRO-4X Crew Cab 4WD Used Cars in Oklahoma City, OK 73114

Great Deal
$1,793 BELOW
CarGurus IMV of $28,791

Price: $26,998

Mileage: 15,640

Location: Oklahoma City, OK 73114

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2019 Nissan Frontier PRO-4X Crew Cab 4WD for sale - $26,998, 15,640 miles with Bluetooth, Backup Camera, Power Package, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/04/02/54/2014_gmc_yukon-pic-7816211017514902853-152x114.jpeg

2014 GMC Yukon Denali AWD Used Cars in Oklahoma City, OK 73114

Great Deal
$3,052 BELOW
CarGurus IMV of $23,050

Price: $19,998

Mileage: 113,713

Location: Oklahoma City, OK 73114

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Crystal Red Description: Used 2014 GMC Yukon Denali AWD for sale - $19,998, 113,713 miles with Bluetooth, Backup Camera, Navigation System, Suspension Package
https://static.cargurus.com/images/forsale/2019/09/06/03/05/2018_gmc_acadia-pic-5803524203481586546-152x114.jpeg

2018 GMC Acadia SLT-1 AWD Used Cars in Oklahoma City, OK 73114

Good Deal
$2,610 BELOW
CarGurus IMV of $31,307

Price: $28,697

Mileage: 16,868

Location: Oklahoma City, OK 73114

Average time on market: 69 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Steel Metallic Description: Used 2018 GMC Acadia SLT-1 AWD for sale - $28,697, 16,868 miles with Steel Wheels, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/09/27/05/48/2016_chevrolet_malibu-pic-9074340707454594660-152x114.jpeg

2016 Chevrolet Malibu LS FWD Used Cars in Oklahoma City, OK 73114

Good Deal
$1,713 BELOW
CarGurus IMV of $14,700

Price: $12,987

Mileage: 31,209

Location: Oklahoma City, OK 73114

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2016 Chevrolet Malibu LS FWD for sale - $12,987, 31,209 miles with Bluetooth, Premium Wheels, Backup Camera, Convenience Package
https://static.cargurus.com/images/forsale/2019/09/04/02/54/2015_audi_sq5-pic-4679057491365592854-152x114.jpeg

2015 Audi SQ5 3.0T quattro Premium Plus AWD Used Cars in Oklahoma City, OK 73114

Good Deal
$2,721 BELOW
CarGurus IMV of $27,718

Price: $24,997

Mileage: 63,229

Location: Oklahoma City, OK 73114

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Brilliant Black Description: Used 2015 Audi SQ5 3.0T quattro Premium Plus AWD for sale - $24,997, 63,229 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/09/04/02/54/2016_mazda_cx-9-pic-485209555077784254-152x114.jpeg

2016 Mazda CX-9 Grand Touring AWD Used Cars in Oklahoma City, OK 73114

Good Deal
$2,403 BELOW
CarGurus IMV of $25,336

Price: $22,933

Mileage: 59,593

Location: Oklahoma City, OK 73114

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Sonic Silver Description: Used 2016 Mazda CX-9 Grand Touring AWD for sale - $22,933, 59,593 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/09/25/10/19/2015_toyota_highlander-pic-370785073472948925-152x114.jpeg

2015 Toyota Highlander XLE Used Cars in Oklahoma City, OK 73114

Good Deal
$2,154 BELOW
CarGurus IMV of $23,147

Price: $20,993

Mileage: 67,214

Location: Oklahoma City, OK 73114

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Gold Description: Used 2015 Toyota Highlander XLE for sale - $20,993, 67,214 miles with Leather Seats, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/08/13/02/54/2018_toyota_camry-pic-5184397179740773648-152x114.jpeg

2018 Toyota Camry LE Used Cars in Oklahoma City, OK 73114

Good Deal
$1,919 BELOW
CarGurus IMV of $16,918

Price: $14,999

Mileage: 45,893

Location: Oklahoma City, OK 73114

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Super White Description: Used 2018 Toyota Camry LE for sale - $14,999, 45,893 miles with Bluetooth, Navigation System, Backup Camera
https://static.cargurus.com/images/forsale/2019/09/27/04/06/2019_chevrolet_suburban-pic-7639138299968611541-152x114.jpeg

2019 Chevrolet Suburban 1500 LT 4WD Used Cars in Oklahoma City, OK 73114

Good Deal
$3,170 BELOW
CarGurus IMV of $42,969

Price: $39,799

Mileage: 39,801

Location: Oklahoma City, OK 73114

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2019 Chevrolet Suburban 1500 LT 4WD for sale - $39,799, 39,801 miles with Suspension Package, Bluetooth, Backup Camera, Remote Start, Off Road Package, Premium Package, Luxury Package
https://static.cargurus.com/images/forsale/2019/09/18/04/02/2019_chevrolet_spark-pic-17182284597432815-152x114.jpeg

2019 Chevrolet Spark LS FWD Used Cars in Oklahoma City, OK 73114

Good Deal
$1,327 BELOW
CarGurus IMV of $12,326

Price: $10,999

Mileage: 11,743

Location: Oklahoma City, OK 73114

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2019 Chevrolet Spark LS FWD for sale - $10,999, 11,743 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/10/02/04/26/2019_chevrolet_suburban-pic-1064624159211676618-152x114.jpeg

2019 Chevrolet Suburban 1500 LT 4WD Used Cars in Oklahoma City, OK 73114

Good Deal
$3,092 BELOW
CarGurus IMV of $42,891

Price: $39,799

Mileage: 40,216

Location: Oklahoma City, OK 73114

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Ice Metallic Description: Used 2019 Chevrolet Suburban 1500 LT 4WD for sale - $39,799, 40,216 miles with Suspension Package, Bluetooth, Backup Camera, Remote Start, Off Road Package, Premium Package, Luxury Package
https://static.cargurus.com/images/forsale/2019/10/11/04/19/2019_lincoln_navigator-pic-1256449326075492060-152x114.jpeg

2019 Lincoln Navigator L Select 4WD Used Cars in Oklahoma City, OK 73114

Good Deal
$3,174 BELOW
CarGurus IMV of $71,168

Price: $67,994

Mileage: 14,297

Location: Oklahoma City, OK 73114

Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2019 Lincoln Navigator L Select 4WD for sale - $67,994, 14,297 miles with Bluetooth, Backup Camera, Remote Start
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 5, 2019
LaVetra Taylor
We bought the car ! Brian was so helpful.
Response from current dealership:
Thank you for your kind words for our staff, we appreciate it!
Aug 9, 2019
Matthew was an excellent salesman and while I had some work to do to get a car, he was able to get my husband in a car almost immediately!! He was very honest and wouldn’t let me leave the lot with a deal I couldn’t afford. He told me the necessary steps I needed to take to get my credit together. When I do, I’m going straight to Matt!!
Response from current dealership:
Thank you for your kind words for Matthew! We are so glad he was able to earn your business and make your experience more than satisfactory. We look forward to your next visit!
Jul 7, 2019
dustin carter
Great experience, just went with a different car.
Response from current dealership:
Thank you! We hope you enjoy your new vehicle!
Jun 12, 2019
Krudel12
My experience with Bob Howard was the worst. I called to get more information about the vehicle i interested in and verify the price which was 2,000. The very next day I planned on going to purchase the vehicle and called to let the sales lady I had spoke with the day before know that I was wanting to purchase the vehicle and she informed me that they had raised the price to $2,995. I was appalled that a dealer would raise the price of a vehicle after u had decided to purchase the vehicle. I have never been treated like this ever and don't ever plan on going to Bob Howard to purchase a vehicle in the future. I was very dissatisfied with the entire process.
1 people found this review helpful.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your recent experience with sales was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.

Bobby Lubbers
General Manager
blubbers@BobHowardAuto.com
May 31, 2019
Excellent in every way.
Response from current dealership:
Thank you Bruce! We are thrilled that you had an excellent experience!
May 16, 2019
GuruS4MHN
Excellent service. Very friendly and helpful. Would recommend to anyone.
Response from current dealership:
We cannot thank you enough for your wonderful review of our dealership and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!

May 7, 2019
Even if the person you've had initial contact with is unavailable when you go by the dealership, someone else will jump right in to help you. They all work together to provide good customer service.
Response from current dealership:
Thank you Rae for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Apr 17, 2019
Didn’t like traverse sales man helped me find something I was looking for and finance person was not push. One best experience I have had buying a vehicle. Bought GMC Arcadia Denali love it.
Response from current dealership:
Thank you for your inquiry and we hope you love your new Acadia, Christy!
Apr 12, 2019
GuruL9KYF
They are very good
Response from current dealership:
Thank you for your kind words!
Apr 10, 2019
Great
Response from current dealership:
Thank you for your inquiry!
Mar 26, 2019
Bobwynot
Great
Response from current dealership:
Thank you for your visit!
Mar 19, 2019
Szerwo
They were more than helpful and every aspect of the car purchase. I highly recommend them.
Response from current dealership:
Thank you for your business, we sincerely appreciate it!
Mar 17, 2019
My wife and I enjoyed our experience with the entire Bob Howard family. Being a Vet myself, I truly enjoyed seeing and visiting with other vets employed by Bob Howard. We were made to feel right at home. After leaving with the 2012 Challenger R/T we purchased for our son to take to College we noticed a shake in the frontend at highway speed, they were quick to get the car back into the shop and noticed a wheel weight had somehow been knocked off. Extremely satisfied with the car and our experience with Bob Howard. My family and I Highly recommend this dealership to anyone looking for a quality new or used vehicle.
Response from current dealership:
Thank you Keith for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Feb 28, 2019
They car I called about a day before, but when I get there they let me drive the truck and fill out paperwork and then said the truck sold the night before and someone was supposed to pick up the truck later that day... but I was there to buy it and inquired about the truck way before the night before.
2 people found this review helpful.
Response from current dealership:
We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.
Feb 18, 2019
Terrible ! I spent the whole day working with the internet sales manager . Got a tentative deal done . When I went to the dealership I was passed off twice and was left waiting in a sales office for 30 minutes while they worked on the paperwork . When they returned their offer was 7k less for my vehicle than what we’d already agreed upon . When I asked about it they claimed there was no Communication of previous offer . Complete waste of time and pathetic attempt at completing a sale . I’ll never darken their doorstep again .
4 people found this review helpful.
Response from current dealership:
Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.
Bobby Lubbers
General Manager
blubbers@BobHowardAuto.com
Feb 16, 2019
Dealer selling price was actually about $1,500 above price listed and then had a documentary fee of more than $600.
4 people found this review helpful.
Response from current dealership:
We are sorry for any misunderstanding, our online prices do not include any accessories that might have been installed on the car, and like every dealership, we have a documentation fee that covers our cost of processing paperwork and title-work on their behalf.  If you have questions or would like to discuss this further please reach out to me at blubbers@BobHowardAuto.com

Bobby Lubbers
General Manager
Feb 4, 2019
Very informative
Response from current dealership:
Thank you for your inquiry!
Jan 19, 2019
Great experience
Response from current dealership:
Thank you Keith! We look forward to your business with us again!
Nov 23, 2018
Landrea replied by email and phone. Pleasant. Informative offered to help set up appointment at my convenience.
Response from current dealership:
Thank you Kathy for your kind words! We thank you for your business and look forward to your next visit!
Nov 13, 2018
GuruVJ157
I inquired about a vehicle listed for 1500. I asked what the bottom dollar cash out the door was. I was told with tax and fees 2000. Tax at most 200. Fees no more than 50. Then they told me someone just bought it out from under me.
1 people found this review helpful.
Response from current dealership:
I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you.

Wade Higgins
General Manager
whiggins@BobHowardAuto.com
Nov 11, 2018
I purchased this vehicle. The dealership was very helpful and thier staff was top notch.
Response from current dealership:
Thank you Wade for your kind words! We thank you for your business and look forward to your next visit!
Oct 31, 2018
GuruXHZ8Y
Excellent
Response from current dealership:
Thank you for taking the time to leave us a review! We look forward to your business with us again!
Aug 30, 2018
GuruVXWHS
Quick response
Response from current dealership:
Thank you for your inquiry!
Aug 1, 2018
Walked in and inquired about a truck, was told very rudely that they already had someone making a deal. I didn’t make it 10 min down the road before they were calling me to come back because the deal they had going fell through
4 people found this review helpful.
Response from current dealership:
Thank you for your feedback about your visit to my used car department, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Wade Higgins
General Manager
whiggins@BobHowardAuto.com
Jul 17, 2018
Had great online price... negotiated and preapproved ready to purchase... OOOPS ... the “internet price hadn’t been updated” and price jumped 2600. Standard dealership games. They did say “sorry about that” lol.
9 people found this review helpful.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your car buying experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me at (405)936-8943. I look forward to speaking with you.

Wade Higgins
General Manager
Jun 24, 2018
Very friendly and helpful
Response from current dealership:
Thank you for your inquiry, Daniel!
May 10, 2018
Asked questions and did not get back to me, but with some of them. Never would tell me what the out the door price was for example, and I asked for that several times. Low prices advertised like $25,000 off of a Buick but not much response, when asked questions. Very slow to get back to me at all. Never put forth any gusto to sell a vehicle, like we also have this one etc. Tried to buy a high dollar Buick from them.
1 people found this review helpful.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your questions were not answered and for the delayed response. I would like an opportunity to address your concerns and to earn your business, please contact me at (405) 936-8943. I look forward to speaking with you.

Wade Higgins
General Manager
Apr 23, 2018
Excellent very up front and honest....quick action
Response from current dealership:
Thank you for your inquiry!
Apr 17, 2018
wrote us right away, said the car was sold. followed up later and said car was back on lot but too late, we had already purchased a car.
3 people found this review helpful.
Response from current dealership:
Hello Cindy,

Thank you for your feedback. Please contact me if there's anything I can do to make your next visit a 5-star experience for you!

Wade Higgins
General Manager
whiggins@BobHowardAuto.com
Apr 2, 2018
GuruYP76B
Tried to bully us into a sale (no different than most dealerships). Salesman was fine, negotiating manager was impolite.
5 people found this review helpful.
Response from current dealership:
Hello there, I am sorry to hear how you were treated in my store.  Please contact me if there's anything I can do to make up for this.

Wade Higgins
General Manager
Direct… (405)936-8943
whiggins@bobhowardauto.com
Mar 24, 2018
quickly responded
1 people found this review helpful.
Response from current dealership:
Thank you for your inquiry!
Jan 16, 2018
likes the car, but the price was too high and the dealer would not do a deal on the car. Still a nice dealership to go and look at cars.
5 people found this review helpful.
Response from current dealership:
Thank you for our feedback about your experience. I am sorry that your recent sales visit was anything but satisfactory. Please contact me if there's anything I can do to make your next visit even better or if I can be of any assistance.

Bill Altstatt
General Manager
(405) 936-8800
baltstatt@BobHowardAuto.com
Jan 16, 2018
They got back to me quickly, however the vehicle I was interested in was for project only I would give 3 stars
Response from current dealership:
Thank you for our feedback about your experience. I am sorry that your recent sales visit was anything but satisfactory. Please contact me if there's anything I can do to make your next visit even better or if I can be of any assistance.

Bill Altstatt
General Manager
(405) 936-8800
baltstatt@BobHowardAuto.com
Jan 7, 2018
called & emailed me see if still interested
0 people found this review helpful.
Response from current dealership:
Thank you Danny!
Dec 29, 2017
At Bob Howard the sales manager and the rep "Charles" reneged on the price when I went back to pick up the car. They were unapologetic. The rep said he, " would understand if I went somewhere else to buy a car". After talking to the manager he grudgingly offer to sell me the vehicle for an additional 500.00. I left not happy. It was a complete waste of time with very unprofessional people.
10 people found this review helpful.
Response from current dealership:
John,

Thank you for telling me about this, I am very sorry this happened.  If there's anything I can do to make up for it, please contact me.

Bill Altstatt
General Manager
baltstatt@BobHowardAuto.com
Dec 23, 2017
Great customer service.
0 people found this review helpful.
Response from current dealership:
Thank you for your inquiry, Samantha!
Dec 18, 2017
Bought the car without any hassle for my son. He loves it!
Response from current dealership:
Hi Sherry, thank you for your business, we really appreciate it!
Dec 17, 2017
probably one of the most pleasant used car experiences I've ever had. responsive to inquires, worked with me on car and arrived at a reasonable price. All while being nice people and not "car salesmen" pushy.
Response from current dealership:
Thank you for your inquiry, Ron!  We are glad to hear we could earn your business!
Nov 21, 2017
rcscrow
Great experience, great people.
Response from current dealership:
Thank you Rcsrow for the kind words! We look forward to your business with us again!
Nov 19, 2017
Alfonso Hill Sr
Sales manger call quite fast.and i been. Texing me a few time to see if i found the right vehicle for mr
Response from current dealership:
Thank you for your inquiry, Alfonso!
Nov 17, 2017
Hang up on me twice while I was asking if they still have the gmc 2015, call for third time Askin for manager went on answering machine and no response yet, poor sales man and poor customer service.
2 people found this review helpful.
Response from current dealership:
Sirvan,

Thank you for your feedback about what happened, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?

Bill Altstatt
General Manager
baltstatt@BobHowardAuto.com
Nov 17, 2017
yellowcab104
Very fast response
Response from current dealership:
Thank you for your visit!
Nov 17, 2017
Bob Howard has entered the bait and seitch game. I always use 2 think highly of this dealership. Everytime i call about a vehichle they say its rite here on the lot when its not. I was parked on the lot wit my cell phone and the manager stated he was standing by vehichle i requested. He was lieing and i was lookn rite at him. He tried selling me a vehichle much much higher. Shame on u and u have lost a good customer. By from Bob Moore. They still have Integrity.
8 people found this review helpful.
Response from current dealership:
I apologize that your experience was anything but satisfactory. I want to make things right, but unfortunately I cannot pull up your username in our system.  I want to try to do something to fix it. Please contact me at baltstatt@BobHowardAuto.com.

Bill Altstatt
General Manager
Read 20 old reviews
Oct 5, 2017
suv2boy
Response time was fast
Response from current dealership:
Thank you for the kind words! We thank you for your business and look forward to your next visit!
Sep 30, 2017
GuruDFZMB
Sales responded to my inquiry and I am planning on looking at the vehicle this weekend.
Response from current dealership:
Thank you for the kind words! We thank you for your business and look forward to your next visit!
Sep 27, 2017
Kurtkleinholz13
Great job by everyone at Bob Howard. And a special thanks to Mathew McCormick! If you need a car or truck at a great price these are the folks to go see.
1 people found this review helpful.
Response from current dealership:
Thank you for your kind words for Mathew!
Jul 25, 2017
Got back with me asap and told me to come down I had other things to do didn't make it
Response from current dealership:
Thank you DeAungelo for the kind words! We thank you for your business and look forward to your next visit!
May 21, 2017
Bmckethan
Good
1 people found this review helpful.
Response from current dealership:
Thank you for your review!
May 9, 2017
Very Good Customer Service Experience...
Response from current dealership:
Thank you Gerardo for the kind words! We look forward to your business with us again!
Apr 30, 2017
No pressure very good
Response from current dealership:
Awesome! Thank you for your review. Please come back to visit with us again.
Feb 28, 2017
Great
Response from current dealership:
Thank you, Mark!
Jan 16, 2017
Very polite, gave me any information I asked for and if they didn't know they found out and got back to me. The only thing is I wish their vehicle descriptions were a little better but otherwise great dealer and people.
1 people found this review helpful.
Response from current dealership:
Thank you Greg for the kind words about your feedback! We are thrilled that you had a pleasant experience here with us and look forward to your business with us again!
Dec 26, 2016
they contacted me but they hangout while we were in the phone. they didn't answer me or call me back.
Response from current dealership:
Miguel,
We truly value your business and thank you for bringing this to my attention. Please contact me directly at (405) 936-1906. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you.

Rodney Guthrie
General Manager
Dec 26, 2016
Truck had front end damage including broken windshield, tailgate handle broken off and damage to both sides of the truck
1 people found this review helpful.
Response from current dealership:
Miron,
We truly value your business and thank you for bringing this to my attention. Please contact me directly at (405) 936-1906. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you.

Rodney Guthrie
General Manager
Dec 22, 2016
A young lady named essence was very helpful and insightful no problems or issues with this dealership
Response from current dealership:
Thank you for your kind words, Bill!
Dec 20, 2016
Typical bait and switch. Spoke to one sales person who told me they would have the car there ready and warmed up 2 hours before i got there. Upon arriving, that sales person was not there and the one that attempted to help me said they sold that car the previous night, but would be happy to show me the new cars they had on the lot. I drove all the way across town to buy this vehicle, and they did not even apologize for lying or wasting my gas.
3 people found this review helpful.
Response from current dealership:
I apologize that your sales experience here was unpleasant. I want to make things right, but unfortunately I cannot pull up your CarGurus name "Josh" in our system.  I want to try to do something to fix it. Please contact me at rguthrie@BobHowardAuto.com.

Rodney Guthrie
General Manager
Dec 16, 2016
Didn't care to sell The car I asked several Questions he said well you should Probably just come in instead of doing this over the phone he also stated that the back up camera didn't work scratches on it but that had nothing to do with when I was at though I felt like you was politely telling me that he didn't want me to buy the car
2 people found this review helpful.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your sales experience was unpleasant. I would like an opportunity to fix this and to earn your business, please contact me at 405-966-8800. I look forward to speaking with you.

Rodney Guthrie
General Manager
Aug 31, 2016
They followed up with email and phone calls.
Response from current dealership:
Thank you Tonny for the kind words! We look forward to your business with us again!
Jul 28, 2016
Great buying experience. Phil is a good sales rep. Would look him up again.
Response from current dealership:
Thank you Randy for the kind words about Phil! We look froward to your business with us again!
Jul 7, 2016
I gave them a price and they texted me back "No Thank you". That was the whole text.They didn't offer a new price, or any price at all,They didn't ask if I wanted to look at anything. Nothing. I guess they don't want business, because they will never get mine.
2 people found this review helpful.
Response from current dealership:
We’re sorry that after further attempts to resolve your concerns with price, we weren’t able to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.
May 17, 2016
Responsive
Response from current dealership:
Thank you Steve! We thank you for your business and look forward to your next visit!
May 5, 2016
Car was sold when we went to look at it.
1 people found this review helpful.
Response from current dealership:
Bill, we are sorry that happened.  Please contact us if there's anything we can do to make up for this, hopefully we will have something that's a good fit for you in the future.
Apr 21, 2016
Thank you for replacing my battery and fixing my tire. Thanks for keeping us informed on the status of our tire. It's driving so much better.
Response from current dealership:
Thank you Heidi for the kind words! We thank you for your business and look forward to your next visit!

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