Billy Howell Ford Lincoln

Internet Approved, Blue Oval Certified, Quality Checked

1805 Atlanta Hwy
Cumming, GA 30040

http://www.howellford.com

Sales: (770) 599-5790

Service: (770) 887-2311

Today 8:00am - 8:00pm

(Closed Now)

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Sales Reviews (29)

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Robin

May 17, 2017

Great communication!

Is this review helpful? Yes | No

ParkerJones

Apr 15, 2017

Great staff.

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willbryant70

Apr 7, 2017

Great dealership!!

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Michael

Mar 31, 2017

Excellent experience with this dealer. Randy and Jim were fantastic. I think I paid too much for the vehicle, but that's on me. No complaints with the dealership at all. This will be my 2nd vehicle purchased from this dealership.

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Jan

Mar 11, 2017

When I contacted them they responded quickly and answered all my questions. Didn't buy from them but I would recommend them to anyone.

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Don Lawrence

Feb 14, 2017

Am driving down this week end to pick up a Nissan pathfinder . Seems to be a good dealer to work with . Good price and so far good service

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Johanna

Feb 14, 2017

The salesman Randy was awesome!! The whole experience was great!!

1 of 1 people found this review helpful.

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Terry

Feb 9, 2017

Fast and dependable

1 of 1 people found this review helpful.

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Mario

Jan 13, 2017

Great service thanks

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Thanks Mario !
We try ! Owned and operated by the same family for 40 yrs ! We love our customers! Customer satisfaction is priority! Take care and God bless!

Walt

Dec 23, 2016

Way overpriced dealer. Car has been on the lot 6 months and won't sell and they say their pricing is very competitive. I know dealer should make a profit but not rip off the customer.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Sorry to hear you were not happy ! Please call me (Tom Sales Manager) so we can discuss. Maybe work it out. 678-600-8041 ...Thanks Tom

Susie

Dec 22, 2016

Very professional and thorough.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Thanks Susie!

JeanMarie

Dec 19, 2016

This is the vehicle I finally bought. The dealer's customer service and finance department were all outstanding. It took them less than 24 hours to complete the sale and service the truck, from the first time my wife and I walk into their building until when we drove the Lincoln away. My family is going out of state tomorrow, very happy. BRAVO Billy Howell !!!

Is this review helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Thanks Jean Marie !
We try ! Owned and operated by the same family for 40 yrs ! We love our customers! Customer satisfaction is priority! Take care and God bless!

Geoff

Dec 5, 2016

Very good very nice people to work with

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Thanks Geoff !
We try ! Owned and operated by the same family for 40 yrs ! We love our customers! Customer satisfaction is priority! Take care and God bless!

Dec 3, 2016

Excursion was owners personal vehicle & not really for sale.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Sorry to hear you were not happy, The owner loves the excursion...I would love to discuss. Maybe we can work it out.
Please call me (Tom the sales Manager) at 678-600-8041. Thanks

Zahir

Nov 14, 2016

Responded to my emails and were helpful at dealership.

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Thanks Zahir !
We try ! Owned and operated by the same family for 40 yrs ! We love our customers! Customer satisfaction is priority! Take care and God bless!

Azee

Oct 15, 2016

Sales guy did not try to help at all. I asked him about the car's history or records he said he wasn't sure about the history of the car. He didn't even try to look it up, I asked if they negotiate prizing and he said no we don't do that the car is already. Cheap, then I said I really like this car but it has lots of miles already, and he said sorry I can't help you. All this happened in the parking lot not even inside the building. Made me feel like I did not exist.

4 of 4 people found this review helpful.

Is this helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Sorry to hear you were not happy, I would love to discuss. Maybe we can work it out.
Please call me (Tom the sales Manager) at 678-600-8041. Thanks

Mike

Oct 2, 2016

Smooth transaction!

Is this review helpful? Yes | No

Response from Billy Howell Ford Lincoln:

We try ! Owned and operated by the same family for 40 yrs ! We love our customers! Customer satisfaction is priority! Take care and God bless!

Jun 16, 2016

Doug has been awesome to work with.

Is this review helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Thanks for kind words JR!

Doug has been here for 25 years (like 80% of our staff)

We try ! Owned and operated by the same family for 40 yrs ! We love our customers! Customer satisfaction is priority! Take care and God bless!

Dawn

Apr 8, 2016

Didn't have the vehicle and sales person called to tell me! I appreciated the call back!!! I would do business with them if they had what I want!

Is this review helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Thanks for kind words Dawn!

We try ! Owned and operated by the same family for 40 yrs ! We love our customers! Customer satisfaction is priority! Take care and God bless!

DaveOzment

Mar 8, 2016

Responsive, friendly and eager to serve.

Is this review helpful? Yes | No

Mike

Feb 22, 2016

Wonderful experience! Very professional. Try them you will not be disappointed.

Is this review helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Thanks for kind words Mike!

We try ! Owned and operated by the same family for 40 yrs ! We love our customers! Customer satisfaction is priority! Take care and God bless!

jfidanza

Feb 14, 2016

Responsive little hope given on trade in of my current vehicle

Is this review helpful? Yes | No

Michael

Feb 1, 2016

The rear bumper had been replaced in the whole car was repainted. The salesman said the car had not been in any accidents.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Thomas

Jan 21, 2016

Great buying experience

1 of 1 people found this review helpful.

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Walter

Jan 17, 2016

For the most part very helpful. The car in question had a very strong smoke smell. That should have been pointed out befor the trip to the dealership. It was a deal breaker.

3 of 3 people found this review helpful.

Is this helpful? Yes | No

Jamie

Jan 7, 2016

Car was already sold once the dealer called me,

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Sorry to hear you were not happy, I would love to discuss. Maybe we can work it out.
Please call me (Tom the sales Manager) at 678-600-8041. Thanks

Christine

Oct 29, 2015

Professional, friendly, straight forward, and my son loved the childrens play area.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

ted

Jul 22, 2015

very nice

Is this review helpful? Yes | No

Melissa

Jun 29, 2015

Emailed me but no phone call was initiated.

5 of 5 people found this review helpful.

Is this helpful? Yes | No

Read 14 old reviews

Terry

Dec 15, 2014

Wonderful and helpful!

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john

Sep 8, 2014

the dealer ship and the sales persons were great the truck was exactly what they told me it would be there were no surprises went I got there thanks again for a great used truck

Is this review helpful? Yes | No

naresh

Sep 30, 2013

very friendly staff giving all the required information.

Is this review helpful? Yes | No

Terry

Sep 24, 2013

Called quickly

Is this review helpful? Yes | No

David

Sep 5, 2013

Quick response with very good information. I would buy a car from this dealer.

Is this review helpful? Yes | No

rahul

Jun 6, 2013

nice communication

Is this review helpful? Yes | No

Julius

May 6, 2013

It is always a great idea to know your own ability to finance your purchase however, the dealership finance guys will give you several other local offers that are as or more competitive for your new car deal. Great event making this buy!

Is this review helpful? Yes | No

Valerio

Mar 12, 2013

Good

Is this review helpful? Yes | No

Roderick

Feb 7, 2013

Excellent!!!

Is this review helpful? Yes | No

Rodger

Feb 4, 2013

Contact returned, mileage advertised around 1500 less than carfax report.

Is this review helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Sorry to hear you were not happy, I would love to discuss. Maybe we can work it out.
Please call me (Tom the sales Manager) at 678-600-8041. Thanks

Dale

Dec 15, 2012

very frendly and follow up is great

Is this review helpful? Yes | No

thomas

Oct 19, 2012

prompt and friendly

Is this review helpful? Yes | No

Sally

Jun 15, 2012

We got a great car at a great price and customer service was wonderful. We would definitely do business with them again.

Is this review helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Thanks for kind words Sally!

We try ! Owned and operated by the same family for 40 yrs ! We love our customers! Customer satisfaction is priority! Take care and God bless!

Garry

Feb 21, 2012

Very professional and easy to work with

Is this review helpful? Yes | No

Response from Billy Howell Ford Lincoln:

Thanks Gary ! Owned and Operated by same family for 40 years !

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Billy Howell Ford Lincoln