Bill Luke Fiat

7833 S Autoplex Loop, Tempe, AZ 85284 - Map & Directions

Sales: (602) 833-0463

Service: (480) 598-4031

Today 8:00am - 9:00pm
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https://static.cargurus.com/images/forsale/2016/12/01/19/38/2015_jeep_patriot-pic-4623347936749261401-152x114.jpeg

2015 Jeep Patriot Altitude Edition Used Cars in Tempe, AZ 85284

Great Deal
$3,780 BELOW
Instant Market Value of $15,280

Price: $11,500

Mileage: 19,752

Location: Tempe, AZ 85284

Average time on market: 15 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2015 Jeep Patriot Altitude Edition for sale - $11,500, 19,752 miles with Alloy Wheels
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2015 Ford Explorer XLT 4WD Used Cars in Tempe, AZ 85284

Great Deal
$5,096 BELOW
Instant Market Value of $25,096

Price: $20,000

Mileage: 58,582

Location: Tempe, AZ 85284

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford Explorer XLT 4WD for sale - $20,000, 58,582 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2013_lexus_es_350-pic-560950738596552288-152x114.jpeg

2013 Lexus ES 350 Base Used Cars in Tempe, AZ 85284

Great Deal
$4,902 BELOW
Instant Market Value of $26,402

Price: $21,500

Mileage: 26,850

Location: Tempe, AZ 85284

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Matador Red Mica Description: Used 2013 Lexus ES 350 Base for sale - $21,500, 26,850 miles with Leather Seats, Sunroof/Moonroof, Power Package, Alloy Wheels, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2015_hyundai_tucson-pic-6131139672844111881-152x114.jpeg

2015 Hyundai Tucson SE AWD Used Cars in Tempe, AZ 85284

Great Deal
$3,755 BELOW
Instant Market Value of $18,755

Price: $15,000

Mileage: 33,433

Location: Tempe, AZ 85284

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Winter White Solid Description: Used 2015 Hyundai Tucson SE AWD for sale - $15,000, 33,433 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2015_ford_transit_passenger-pic-5874338435349966692-152x114.jpeg

2015 Ford Transit Passenger 350 XLT LWB Low Roof w/60/40 Passenger Side Doors Used Cars in Tempe, AZ 85284

Great Deal
$5,049 BELOW
Instant Market Value of $24,549

Price: $19,500

Mileage: 22,297

Location: Tempe, AZ 85284

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2015 Ford Transit Passenger 350 XLT LWB Low Roof w/60/40 Passenger Side Doors for sale - $19,500, 22,297 miles with Bluetooth, Backup Camera, Upgrade Package
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2015_ford_transit_passenger-pic-4384216134179270338-152x114.jpeg

2015 Ford Transit Passenger 350 XLT LWB Low Roof w/60/40 Passenger Side Doors Used Cars in Tempe, AZ 85284

Great Deal
$5,015 BELOW
Instant Market Value of $24,515

Price: $19,500

Mileage: 22,669

Location: Tempe, AZ 85284

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2015 Ford Transit Passenger 350 XLT LWB Low Roof w/60/40 Passenger Side Doors for sale - $19,500, 22,669 miles with Bluetooth, Backup Camera, Upgrade Package
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2015_nissan_versa_note-pic-6449350436335258000-152x114.jpeg

2015 Nissan Versa Note S Used Cars in Tempe, AZ 85284

Great Deal
$3,078 BELOW
Instant Market Value of $11,578

Price: $8,500

Mileage: 7,226

Location: Tempe, AZ 85284

Average time on market: 29 days Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Super Black Description: Used 2015 Nissan Versa Note S for sale - $8,500, 7,226 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2015_audi_a3-pic-7447640181784738791-152x114.jpeg

2015 Audi A3 1.8T Premium Used Cars in Tempe, AZ 85284

Great Deal
$3,872 BELOW
Instant Market Value of $22,372

Price: $18,500

Mileage: 23,712

Location: Tempe, AZ 85284

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Brilliant Black Description: Used 2015 Audi A3 1.8T Premium for sale - $18,500, 23,712 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2015_ford_transit_passenger-pic-3104202029346500730-152x114.jpeg

2015 Ford Transit Passenger 350 XLT LWB Low Roof w/60/40 Passenger Side Doors Used Cars in Tempe, AZ 85284

Great Deal
$4,754 BELOW
Instant Market Value of $23,754

Price: $19,000

Mileage: 31,231

Location: Tempe, AZ 85284

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2015 Ford Transit Passenger 350 XLT LWB Low Roof w/60/40 Passenger Side Doors for sale - $19,000, 31,231 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2014_jeep_grand_cherokee-pic-248123040163184419-152x114.jpeg

2014 Jeep Grand Cherokee Limited Used Cars in Tempe, AZ 85284

Great Deal
$3,844 BELOW
Instant Market Value of $25,844

Price: $22,000

Mileage: 40,363

Location: Tempe, AZ 85284

Average time on market: 25 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2014 Jeep Grand Cherokee Limited for sale - $22,000, 40,363 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2014_lexus_es_350-pic-7687889842191172426-152x114.jpeg

2014 Lexus ES 350 Base Used Cars in Tempe, AZ 85284

Great Deal
$4,143 BELOW
Instant Market Value of $27,143

Price: $23,000

Mileage: 27,018

Location: Tempe, AZ 85284

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Lining Metallic Description: Used 2014 Lexus ES 350 Base for sale - $23,000, 27,018 miles with Leather Seats, Sunroof/Moonroof, Power Package, Alloy Wheels, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2015_ford_transit_passenger-pic-4216398891699940499-152x114.jpeg

2015 Ford Transit Passenger 350 XLT LWB Low Roof w/60/40 Passenger Side Doors Used Cars in Tempe, AZ 85284

Great Deal
$4,530 BELOW
Instant Market Value of $24,030

Price: $19,500

Mileage: 28,130

Location: Tempe, AZ 85284

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2015 Ford Transit Passenger 350 XLT LWB Low Roof w/60/40 Passenger Side Doors for sale - $19,500, 28,130 miles with Bluetooth, Backup Camera, Upgrade Package
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2015 Ford Transit Passenger 350 XLT LWB Low Roof w/60/40 Passenger Side Doors Used Cars in Tempe, AZ 85284

Great Deal
$4,951 BELOW
Instant Market Value of $23,951

Price: $19,000

Mileage: 29,010

Location: Tempe, AZ 85284

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Oxford White Description: Used 2015 Ford Transit Passenger 350 XLT LWB Low Roof w/60/40 Passenger Side Doors for sale - $19,000, 29,010 miles with Bluetooth, Backup Camera, Upgrade Package
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2015_ford_edge-pic-7541859106656999361-152x114.jpeg

2015 Ford Edge SEL AWD Used Cars in Tempe, AZ 85284

Great Deal
$4,120 BELOW
Instant Market Value of $25,120

Price: $21,000

Mileage: 34,233

Location: Tempe, AZ 85284

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2015 Ford Edge SEL AWD for sale - $21,000, 34,233 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/12/01/19/38/2015_lexus_is_250-pic-7852547365967614387-152x114.jpeg

2015 Lexus IS 250 RWD Used Cars in Tempe, AZ 85284

Great Deal
$4,641 BELOW
Instant Market Value of $27,641

Price: $23,000

Mileage: 12,906

Location: Tempe, AZ 85284

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Obsidian Description: Used 2015 Lexus IS 250 RWD for sale - $23,000, 12,906 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
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Nov 27, 2016
Responsive yet not aggressive or pressuring.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I greatly appreciate you taking the time to share your experience you had at Bill Luke. I'm thrilled to read that you are very impressed with the quality of customer care you received.
Nov 24, 2016
Very friendly and attentive.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We are extremely happy that you left satisfied and we do appreciate your business. Thank you again and we look forward to seeing you again!
Nov 5, 2016
Hemrod
Jeff Jerde was very helpful .Dealership was .good
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for leaving us this great review.
Oct 13, 2016
The dealership stated very clearly, that I should only buy a used rental vehicle from them with a boat load of miles, because they are the best thing going. Negative star rating, if possible
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

On behalf of everyone at our dealership, I would like to apologize for the trouble you had experienced with us recently. This comes as a shock to me given the attention we devote to every client and every transaction. This is not at all usual and this incident will not pass un-scrutinized.
Oct 10, 2016
Dealer is great the staff is very attentive and returned my inquiry the very next day, however I decided to wait a little bit longer for the purchase if another vehicle. Their internet staff was awesome so now I know where to come back looking for a vehicle.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Dear Happy Customer. Thank you for giving us a perfect rating. I'm sure our entire Bill Luke Fiat staff enjoyed providing great service to your needs as much as you enjoyed your visit. Take care!
Oct 1, 2016
Great dealership. Friendly, honest people...Kara is outstanding to work with. David
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you so much for taking the time to post a positive review!
Sep 28, 2016
Vehicle sold while I was talking with dealership.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I am sorry things didn't work out and the vehicle you were interested in had been purchase by someone else. If you wish to discuss other available vehicle, please call us at 480-598-4031.
Sep 25, 2016
vsm4152
Car was damaged and not checked out by dealer Lacked any quality Controls and salesperson jokes as to why it way so cheap.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I know you have many options when purchasing a vehicle, and want your choice to be here with us. If you would like to discuss other vehicle options, please call us at 480-598-4031.
Sep 21, 2016
Good people stayed in touch with me just couldn't agree on the numbers
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for taking the time to share your buying experience here at Bill Luke Fiat.
Sep 20, 2016
Everything ran very smoothly during the purchace of my car. The staff was very helpful from beginning to end and out the door with my car. I would definitely do business with Bill Luke Fiat again.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for giving us an opportunity to assist you with your car purchase. We are happy everything went smoothly and we look forward to further assisting you in the future!
Sep 10, 2016
Dealer very knowledgeable about automobile. I didn't feel rushed to make a decision or pressured to make a decision. I was happy with my purchase price and experience.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks a lot for your feedback. I am so glad to hear that you enjoyed your visit with us! I hope your next visit is just around the corner.
Sep 6, 2016
Professional. Helpful without being pushy. Offered to proceed forward, showed me a comparable vehicle, which I appreciated. Salesman's name was Rassmussen.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We have a philosophy of our customers being our number one priority and we are glad you received such service!
Aug 23, 2016
Best buying experience ever!!! Ask for Bruce Mortensen....he rocks!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your kind comments on Bruce! We're glad you had a great car buying experience with us and thank you for your recommendation.
Aug 18, 2016
Love all of them!!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you again and we look forward to seeing you again.
Aug 12, 2016
rtradar
The dealer contacted me right away and we talked about the vehicle I was looking for. They had several 2015 Expeditions in stock. I set up a date to meet the salesman on the following Wednesday. The day before I went there I was contacted by somebody at the dealership to tell me that the vehicle I was looking to purchase was at the Ford dealer having some repairs made and would not be available for me to see at our appointment. Well, Bill Luke Fiat is a 3 hour drive from my house so I told them I would look at another 2015 Expedition they had in stock. The salesman I met with (Andrew Trejo) was great. He should me a comparable vehicle with the equipment I wanted, for $1,000.00 less, but it had more mileage on it. I did by the vehicle and they gave me a fair trade in on my 2012 Nissan Xterra. The time it took to purchase the vehicle seemed excessively long (over 3 hours) for what it was, purchasing a used vehicle with no haggling. That was the only down side to the whole experience. I would purchase another vehicle from them again.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for taking the time to post your review online. We apologize for the wait it took to compete your purchase but glad to hear Andrew worked hard finding you the best vehicle.
Aug 5, 2016
Suemaria
I was deeply disappointed with this car dealer. After traveling 40 miles to their dealership and after confirming my appointment to see a specific van 15 minutes before I was to arrive, I was told the van "was just sold." They then tried to show me other cars. This was a classic bait and switch experience. And to top it off, I called the manager to complain and she was nothing but rude to me. Never, never again. Stay away from this dealership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Bill Luke Fiat:

We know you have many options when purchasing a vehicle. We apologize that the vehicle you were interested had sold and you didn't find an alternative choice. Please contact us at 480-598-4031.
Aug 3, 2016
Spoke to Kara several times about a vehicle. Spoke to her on my way to the dealership and when I showed up she informed me that the vehicle had sold 4 days prior!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Bill Luke Fiat:

We appreciate you taking the time to provide some valuable feedback. This comes as a shock to me given the attention we devote to every client and every transaction. This is not at all usual and this incident will not pass un-scrutinized. Please contact us at 480-598-4031.
Jul 24, 2016
Fair my final sales person was very diligent, however Sales Management did not negotiate it was not very flexible
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for taking the time to share your buying experience here at Bill Luke. We want to thank you for your business!
Jul 22, 2016
Quick response and follow up to all my questions.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks for sharing! This is exactly what we aim for.
Jul 20, 2016
The sales person was friendly and patient. The facility was clean and comfortable. Loved the finance representative. I liked that the prices were no haggle and there was no pressure to buy or upsell.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for leaving us this great review. If there is anything else we can do for you please feel free to pay us another visit. Take care!
Jul 16, 2016
They told me they were not selling the car and then tried to sell me another car. This is the second time they have done this to me.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Bill Luke Fiat:

I apologize about your experience here at Bill Luke Fiat and that the vehicle you were interested was not available for purchase. We hope to assist you further in your vehicle search.
Jul 15, 2016
Good, they contacted me right away and answer all the questions I have.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I greatly appreciate you taking the time to share your experience you had at Bill Luke Fiat.
Jul 8, 2016
The car they advertise was sent to action so mot available nut still use it to trick shoppers into coming into the dealership.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We are disappointed to read that your recent experience was not satisfactory, and for this we apologize. This is a standard practice, if a vehicle has not sold within a certain time frame we sell it a auction.
Jun 29, 2016
Very Helpful & Caring!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your review.
Jun 27, 2016
Great transaction , quick and easy
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you very much for sharing your experience.
Jun 26, 2016
Lots of cars.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Wonderful!
Jun 24, 2016
Great experience at Bill Luke Fiat. They are so helpful with us. They contact us right away, and set up a test drive the following day. No pressure from the salesman, Kevin Landers was a great salesman. I definitely go back there again if I'll buy another car.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks for the stellar review! Kevin will be happy to hear he made your experience great. We look forward to seeing you again!
Jun 24, 2016
The car offer looks fine, BUT I was not able to get a price! Frustrating.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I am sorry things didn't work out. Thank you for your time and visiting our dealership.
Jun 21, 2016
Reputable dealer and good follow up
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments.
Jun 20, 2016
very nice people great sales person Nick . i didn't by the car but there was no pushing no games i might go back for it .
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for taking the time to post your review online. We hope to serve you again when you are ready!
Jun 13, 2016
Yes I like the way they help me. I was the one that was thinking on it to long. And it got sold...
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Dear Customer. I appreciate your positive feedback about our dealership. If you're need anything further, don't hesitate to call us.
Jun 10, 2016
Excellent prices, fast and easy purchase. No pressure or hassles. Definitely using this dealer again.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Dear Happy Customer. Thank you for giving us a perfect rating. I'm sure our entire Bill Luke staff enjoyed providing great service to your needs as much as you enjoyed your visit. Take care!
Jun 9, 2016
This was by far the best car buying experience I've had in the 53 years I've been driving. The salesman John McCready was great, no pressure at all. Sales manager Steve Sprute went out of his way to make sure we were completely satisfied. Rick in the finance dept. was also a great guy that explained everything to me. We purchased the car for a great price and drove it home in about 1 1/2 hrs. after starting the paperwork. I would recommend Bill Luke Fiat if you want a good and fair deal with honest people.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Wow, thank you so much for writing such a glowing review about your experience with us, Steve! We're absolutely dedicated to making sure that all of our customers receive a vehicle buying experience that's as convenient, comfortable and hassle-free as possible. We truly hope you continue to choose us for all of your automotive needs, and we look forward to seeing you again soon
Jun 3, 2016
Very nice, finally no pressure from sales staff, internet manager very nice as well.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Hi there! Thanks again for your feedback online. I really appreciate hearing about your experience.
Jun 1, 2016
Excellent online support. Did not visit the showroom because I was out of town during the process of buying.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We just wanted to send out a big THANK YOU!!! From all of us here at Bill Luke for your patronage- we sure do appreciate you and thank you so much for posting your reviews online.
May 31, 2016
Responsive and direct.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your review.
May 29, 2016
I was contacted right away. I test drove the vehicle a few days later and worked with John Mcreedy. The experience was mostly low pressure, honest and fair. I ended up purchasing a vehicle
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Dear Customer. Thank you for your review and for choosing our dealership. I'm happy that you enjoyed your visit and I'm looking forward to serving you again.
May 28, 2016
Very good experience with this dealer. They seem to be straight shooters and the salesman Bruce M. was very helpful with no hard sale attitude. The car advertised was there with the right price and no pushy add on sales pitch.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We're so glad everything went smoothly, with your new purchase! It's definitely our goal to make sure you have the best experience possible. We look forward to working with you again!
May 26, 2016
This dealer was outstanding as I only wanted to communicate by e-mail and they respected my wishes.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

On behalf of everyone here at Bill Luke, thank you so much for your positive review!
May 25, 2016
So far havent made a choice on the exact car i want, but bill luke has been helping me all the way! Great service
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for sharing your experience with Bill Luke. We appreciate your business!
May 9, 2016
Very nice staff to work with. Just didn't have the right vehicle we wanted
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Dear Customer. Thank you for your review and for choosing our dealership. I'm happy that you enjoyed your visit and I'm looking forward to serving you again.
Apr 12, 2016
Great experience! I ended up purchasing this car.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Dear Customer. Thank you for your review and for choosing our dealership. I'm happy that you enjoyed your visit and I'm looking forward to serving you again.
Apr 10, 2016
Very unprofessional. Made appt to sign paperwork for a vehicle and they sold it out of under me. Even after they ran my credit report which was great. Non negotiable, never got strait answers. Beat around the bush on any questions I had.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We hate disappointing our customers and we clearly fell short of your expectations. Your trust is very important to us, and we realize that we have to earn it back. Please contact us at 480-598-4031. We look forward to hearing from you.
Apr 3, 2016
Quick response
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

This is what we strive for!
Apr 1, 2016
Great experience but liked a different car better.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your review. Glad to hear you found what you were looking for.
Mar 29, 2016
To expensive to many miles
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your feedback. Please let us know if we can contact you about other available vehicles.
Mar 29, 2016
The car sold already, but the post was present .
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We apologize the vehicle you were interested had sold.  If we can talk to you about other available vehicle or do anything for you in the future please contact us (480) 598-4031.
Mar 23, 2016
They followed up well , but due to the distance criteria , I did not pursue this option.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your honest feedback.
Mar 21, 2016
Great experience no BS just straight to the point, bought a car within minutes.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

This is what we strive for. Thank you for your review!
Mar 21, 2016
good
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your review.
Mar 12, 2016
Good response.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks for sharing! This is exactly what we aim for.
Mar 12, 2016
Ok sales people were nice car was in rougher condition then what ad stated
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for bringing this to our attention. Your feedback is valued and will help us improve our service.
Mar 11, 2016
Very pleased with responses and assistance provided by this Dealer
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks for sharing your positive experience.
Mar 10, 2016
Awesome experience
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

thanks so much for the nice review!
Mar 10, 2016
Dealer responded to my request within 30 minutes
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your kind review. We look forward to serving you again!
Mar 7, 2016
Horrible customer service Worst dealership ever. I would never purchase a car from them!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We are so sorry to learn that your experience with our dealership was a negative one. We'd like to learn more about what happened. Please contact us at 480-598-4031.
Feb 29, 2016
Impressive
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you!
Feb 27, 2016
Shaya93
Me and my family went there and no one cared to help us and when they finally did they said that they couldn't help me because I didn't have enough money to put down.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I am sorry things didn't work out. We are continuously looking for ways that we can improve the customer service for each of our guests.
Feb 14, 2016
Dealer got back immediately and was helpful
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

It's definitely our goal to make sure you have the best experience possible. We look forward to working with you again!
Feb 10, 2016
Would not give me a cash price on vehicle. Said it was going to be wholesaled which it was not. Only wanted to sell if financed!!!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your feedback.
Feb 9, 2016
dealer not willing to offer reasonable trade value for my trade
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Sorry to hear we could not come to a deal. We strive for great customer service. If we can do anything for you in the future please contact us 480-496-8888.
Feb 3, 2016
well conducted,direct and to the point
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks for sharing! This is exactly what we aim for.
Jan 29, 2016
They under cut your trade ... so a rather poor experience
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Sorry to hear we could not come to a deal. If we can do anything for you in the future please contact us 480-496-8888.
Jan 28, 2016
Andrew was excellent. Bought the Verano. Love the car!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks for sharing! This is exactly what we aim for.
Jan 15, 2016
very professional staff, made the deal no issues
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your positive review.
Jan 6, 2016
Dealer was helpful
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We value your feedback.
Jan 3, 2016
Good. They responded and were proactive.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I greatly appreciate you taking the time to share your experience you had at Bill Luke Fiat.
Jan 1, 2016
Did very well at responding to my questions quickly.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments.
Jan 1, 2016
Good.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your review.
Dec 31, 2015
Jeff jerde was great. The whole staff was great. Very professional
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We are extremely happy that you left satisfied and we do appreciate your business.
Dec 30, 2015
Polite, responsive to customers needs, worked quickly with financing.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We appreciate you taking the time to provide some valuable feedback.
Dec 11, 2015
Response time to internet inquiries for info and specifics have been agonizing slow (2-3 days) and vague. New manager?? No interest by him re additional fees and $1,000 fee for cash payment.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We hate disappointing our customers and we clearly fell short of your expectations. We would like to see what more we can do for you. Please contact us at 480-496-8888 to discuss how we can make this right. We look forward to hearing from you.
Dec 9, 2015
Phenomenal service!!!! No pressure!!!! Just amazing!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your kind comments. We're glad you had a great experience with us.
Dec 3, 2015
Salespeople direct and to the point. Unable to come to agreement, but satisfied with experience.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We appreciate you taking the time to provide some valuable feedback.
Dec 1, 2015
Great experience and great customer service!!!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Reviews like yours help us to make sure that we're meeting the needs of our customers.
Nov 23, 2015
quick response, personable, not pushy
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for writing about your visit with us!
Nov 16, 2015
Charges $1000 to pay cash. no thanks
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 8, 2015
Were very professional and friendly, answered and explained my questions durning the process. After I bought car and had a question about the license plate, did not recieve a response.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We are disappointed to read that your recent experience was not satisfactory, and for this we apologize.
Nov 5, 2015
Excellent overall experience
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for posting your review as your feedback is important to our business.
Nov 5, 2015
Very good dialogue and professional correspondance
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you so much for taking the time to post a positive review!
Nov 4, 2015
I ended up buying a car from them, great experience! They made an error but when I asked about it, they made it correct immediately. Very happy with the car and the experience!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks so much for your kind words and taking time to post your experience.
Nov 1, 2015
edhoefs
Salesman we had was great. Then he got a phone call and introduced us to someone eles. Second salesman didn't seem to have much interest showing cars. Bought elsewhwere.
Is this review helpful? Yes | No
Oct 31, 2015
Dealer was good.. showed thier inventory that did fit my search criteria.. the 2013 Pathfinder was previously a rental car and had many body scraches/dings and interior showed more ware/ tare than desired.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for posting your review as your feedback is important to our business.
Oct 30, 2015
Dealer responded quickly, but I didn't like their policy of charging an extra $1000 if you don't finance through them.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Sorry we couldn't come to a deal.
Oct 28, 2015
Did not have what I was looking for but was very helpful. Had great follow up.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for sharing your experience.
Oct 24, 2015
Love them bought the car
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Customer satisfaction is our priority, I'm so excited that you had an excellent service experience.
Oct 22, 2015
Total waste of time. Many hidden fees. Car was about $2500 more than list price. Drove a long way for nothing. would not use them ever.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 19, 2015
The service was excellent and all the people, especially Bruce or Bud, were great. Thanks.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We are very glad that your sales experience with Bud!
Oct 16, 2015
Excellent
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I greatly appreciate you taking the time to share your experience you had at Bill Luke Fiat
Oct 11, 2015
Courteous, professional and professional!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks so much for your kind words and taking time to post your experience.
Oct 11, 2015
Jen12397
very nice to work with
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We are extremely happy that you left satisfied and we do appreciate your business. Thank you again and we look forward to seeing you again.
Oct 10, 2015
Quick Response
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Customer satisfaction is our priority, thank you for your post.
Oct 5, 2015
The Internet manager contacted me promptly and provided all of the information he had on the vehicle. I made an appointment to come in on the following Wednesday, but found myself close to the location and time available on Monday. I located the car on the lot and was approached by John McReady, sales guy. I told him I had called about a car in the Internet and he took me inside to find Adam, the manager that had contacted me previously. Adam was not in on Monday so John pulled the car up and I took it for a test drive. It was exactly what j wanted and the price was excellent. John was a helpful, entertaining and nothing less then a gentleman throughout my car buying experience. The finance guy Josh was fantastic. He looked at my credit report and noticed I had a relationship with a credit union. He asked that I give him about 15 minutes. When my husband,and I entered his office, he had the deal all set up with the credit union at a fantastic rate. My car buying experience was hassle free and I enjoyed it. I don't think i can say that about anywhere else I have purchased a car in the past. What you see, is what you get at Bill Luke...check 'em out, I'm glad I did.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We're honestly flattered by your review of your experience with us, Melissa. Not only do we strive to provide the utmost in customer service and quality to all of our customers, but we're always willing to work within each customer's needs, situation and budget so that they leave our dealership with the vehicle that's right for them. We're delighted that you feel you experienced these values first hand, and we look forward to seeing you again very soon!
Sep 30, 2015
Quick honest would buy from them again.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for letting us know about how our sales team served you.
Sep 30, 2015
Great dealership who wants to please customers
Is this review helpful? Yes | No
Sep 27, 2015
Internet sales person was very responsive and informed and delivery salesperson was very helpful with test drive and closing process. i rate Bill Luke highly.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We appreciate you taking the time to give us this feedback. We are completely dedicated to providing top quality customer service, and we're glad to hear that your experience reflected this dedication.
Sep 26, 2015
No problems. Deal went smoothly.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I greatly appreciate you taking the time to share your experience you had at Bill Luke Fiat.
Sep 8, 2015
The price that was advertised and the price that was given upon contact were $6,000 off. No thank you on approved credit.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We do not want anyone to leave our dealership believing we have not made every effort to earn their business. At Bill Luke Fiat our focus is to provide consumers excellent customer service. Please contact us at 602-336-1444 to discuss your concerns in confidence.
Aug 31, 2015
Had a good car buying experience. Would highly recommend Bill Luke dealership.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks so much for your kind words and taking time to post your experience.
Aug 15, 2015
Vehicle had already sold and new salesperson wasn't all that knowledgeable about similar offerings from dealership.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We appreciate you taking the time to provide some valuable feedback.
Jul 24, 2015
Great team!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We appreciate your kind words.
Jul 23, 2015
no push to purchase and very friendly atmosphere.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your review.
Jul 21, 2015
customer service is ok. the dealers rules and financing is awful,
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 7, 2015
great dealer
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks so much for your kind words.
Jun 21, 2015
excellent. Very professional so far.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I greatly appreciate you taking the time to share your experience you had at Bill Luke Fiat.
Jun 19, 2015
Awesome salesman, no pressure!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for choosing Bill Luke Fiat
May 18, 2015
65
Pleasant correspondence.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for posting a review.
May 6, 2015
No longer had vehicle I was looking for. Why is it still posted?!!!!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We are disappointed to read that your recent experience was not satisfactory, and for this we apologize.
May 5, 2015
Got back to us in a timely matter, But were unwilling to negotiate.. 3 days later they dropped the price 1k.. They missed out on a sale.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I am sorry things didn't work out. We are continuously looking for ways that we can improve the customer service for each of our guests. Thank you for your time.
May 3, 2015
He was very nice not pushy like other dealers and made me very comfortable
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We have a philosophy of our customers being our number one priority and we are glad you received such service!
May 2, 2015
Excellent service and zero pressure. Best car buying experience I've had
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We're so glad everything went smoothly, with your new purchase! It's definitely our goal to make sure you have the best experience possible. We look forward to working with you again!
May 2, 2015
Great service, enjoyed the experience.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

On behalf of everyone here at Bill Luke Fiat, thank you so much for your positive review!
May 1, 2015
unfortunately the dealer could not offer a trade deal that was suitable for us. The salesperson (Bill) was great though. He was knowledgeable and funny. Enjoyed working with him.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We appreciate you taking the time to provide some valuable feedback. Sorry we were unable to come to a deal. Thank you for letting us know how Bill served you.
Apr 23, 2015
Great experience. Bought 2 cars there for family members in the last 60 days. Best place in the valley to buy a vehicle. Friendly no pressure salespeople. Highly recommended.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We just wanted to send out a big THANK YOU!!! From all of us here at Bill Luke Fiat for your ongoing patronage- we sure do appreciate you... and thank you so much for posting your reviews online.
Apr 18, 2015
Berated by Sales Mgr. Steve because I changed my decision.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Bill Luke Fiat:

We are so sorry to learn that your experience with our dealership was a negative one. If we can do anything for you in the future please contact us 480-496-8888.
Apr 9, 2015
Not as good of service as I expected. They want it their way or no way at all!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I apologize about your experience here at Bill Luke Fiat. If we can do anything for you in the future please contact us 602-249-1234.
Apr 8, 2015
The car I was interested in was our for service. I was told I would get a call back when it arrived back at the dealer. Never happened, purchased elsewhere.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

I apologize your experience with us but I am happy to hear you found what you were looking for.
Apr 7, 2015
After the initial inquiry, E-mail correspondence appeared to be computer generated with NO ANSWERS to my sent questions.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Sorry to hear of your experience. Bill Luke has been in business since 1927 and we strive for great customer service. If we can do anything for you in the future please contact us 480-496-8888.
Mar 18, 2015
good experience bought the van i wanted and was treated right!
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thanks so much for your kind words and taking time to post your experience.
Mar 10, 2015
team was very helpful and friendly
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

You have discovered the secret to our recipe. TEAM. Thanks for your trust and time.
Mar 6, 2015
wanted to pay in full (cash) and they lost the sale. They wanted to do the American way and make payments. That's not for me!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 24, 2015
Fast response.
Is this review helpful? Yes | No
Feb 22, 2015
The salesman knew nothing about the car did not show us anything about the car we had to find out everything about the car ourselves did not fill up the gas tank did not detail the car like it should be when you buy a anew car overall service was poor and will not be buying from Bill Luke again
Is this review helpful? Yes | No
Feb 19, 2015
I called them several times to try and set up a deal on 3 different vehicles with limited response and no help with any questions that I had
Is this review helpful? Yes | No
Jan 26, 2015
Very easy and pleasant experience. Extremely satisfied with how easy they made everything. Very happy with the price and quality of my car. Great price for a quality car!
Is this review helpful? Yes | No
Jan 16, 2015
The people at the dealership were very nice. No pressure at all. We didn't end up buying from them because the only way they could honor the price was if we financed, and we weren't interested in financing. We found a different vehicle on eBay, but if we hadn't, we probably would have gone back to Bill Luke because the people there were so nice, and did not pressure us at all.
Is this review helpful? Yes | No
Jan 1, 2015
I had a wonderful experience buying my beetle from Bill Luke Fiat! I recommend the dealership for anyone who wants to get treated well with no pressure.
Is this review helpful? Yes | No
Dec 27, 2014
lorieanddave
Did not have the vehicle
Is this review helpful? Yes | No

Old Dealer Reviews

Nov 29, 2014
The saleman was terrible,the 2013 Sub. we went to look at for $25,000.00,had been a flood.
Is this review helpful? Yes | No
Nov 22, 2014
Terrible service, disorganized staff, made an appointment with "big Steve" and when we got there, he told us he had to see other clients and assigned us somebody else to test drive car.., car price was a lot higher than what was discussed over the phone. Then the other salesman made us walk behind him to look for the other cars I had requested to see, after following him for almost the entire parking lot, he couldn't find anything... Total fiasco, I will never deal with this dealership again... Too bad, went to LeSuer Car Company on the following day and bought two cars there...
Is this review helpful? Yes | No
Nov 12, 2014
Very much appreciated their courtesy and professionalism. --all our thanks.
Is this review helpful? Yes | No
Nov 10, 2014
The experience with Bill Luke Fiat was very enjoyable. Deacon Carey was our salesman and not once were we pressured to buy the vehicle we had found on line. He was knowledgeable and very helpful. We had an issue with the windshield and were told to bring it back and they would have the detailers look after it. Wes Bishop looked after the problem and kept us up to date on the progress. It turned out it was not fixable and would replace the windshield. So impressed with the whole experience.
Is this review helpful? Yes | No
Nov 5, 2014
I had a great experience dealing with them.
Is this review helpful? Yes | No
Oct 31, 2014
I usually don't enjoy going to car dealerships but When I went to go look at a 2013 Chevy Cruze they worked great with me. Kevin was the one who helped find the car I wanted, Robert helped with the finance and signing papers. Also Nick was great as well. I recommend going to Bill Luke if your looking for great costumer service along with a great buy on cars. Overall, I would definitely come back to buy another car. They will go out of their way to work with you for whatever you need.
Is this review helpful? Yes | No
Oct 30, 2014
Great
Is this review helpful? Yes | No
Oct 24, 2014
Beyond amazing to work with! unlike any other car dealers! they don't play games and give you the bottom line. Loved working with them! Thank u!!
Is this review helpful? Yes | No
Oct 20, 2014
Fellows were very help full. Just my truck from one of your other vendors a bit closer to home but they were great
Is this review helpful? Yes | No
Oct 17, 2014
Steve was very helpful and resourceful. Recomended!!
Is this review helpful? Yes | No
Sep 29, 2014
abbyj3
Happy with car and dealer.
Is this review helpful? Yes | No
Sep 28, 2014
They responded promptly to my inquiry
Is this review helpful? Yes | No
Sep 13, 2014
The salesman Paul was very easy to work with and did not try to u pale me other cars. I would definitely work with Bill Luke Fiat again and recommend them.
Is this review helpful? Yes | No
Aug 29, 2014
Good contact
Is this review helpful? Yes | No
Aug 26, 2014
Amazing service by Dan...
Is this review helpful? Yes | No
Aug 19, 2014
th a nks
Is this review helpful? Yes | No
Aug 3, 2014
I was treated with respect and was not pressure in any way to buy the car.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you Cesar for taking the time to post review about our no pressure car buying customer service.
Jul 5, 2014
Kona05
They responded very timely and pleasantly
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

We appreciate your business!
Jun 8, 2014
wingsats
5
good sale price but must finance with them, they will not allow you use your own bank, or pay with cash? Fill out application and took over two days to get an answer, per sales person car was sold but still in their inventory the week after, feel like they are making money with buyer with bad credit, will not buy from them.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for sharing your buying experience here and the areas of improvement we need to look at. We do offer different price incentives such as a financing incentive which is clearly stated online.
May 9, 2014
They were professional, upfront and accommadating. The process was very smooth and efficient. I would use them again and highly recommend.
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Dear Patrick thank you for sharing about our professional, accommodating and upfront service here at Bill Luke Fiat. We appreciate your recommendation.
May 3, 2014
Good experience, John and Chip made buying the truck easy
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Rick thank you for your business and letting us know how John and Chip served you.
Apr 14, 2014
great
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Thank you for your post.
Feb 13, 2014
our salesman anthony was kind and quick . no surprise's no hidden costs and my most of all my women is happy! thanks tony rich and delia
Is this review helpful? Yes | No

Response from Bill Luke Fiat:

Rich thank you for letting us know how Anthony gave you kind and quick customer service.
Oct 3, 2013
Efficient
Is this review helpful? Yes | No
Aug 2, 2013
The salesman I spoke to acted like I wasn't a good enough customer to work with when I have a 734 credit score and a trade in with nothing owed on it. I spoke with a manager who was suppose to look into my situation and get back to me in attempt to easy my troubles with my previous experience. However, she never called me back after I spoke to her on the phone and she guaranteed communication with me. Poor service all around. I would not recommend this type of service to anyone.
Is this review helpful? Yes | No
Jul 30, 2013
I only spoke to them on the phone. I was told that they would get right back to me the same day. They did not.
Is this review helpful? Yes | No
Apr 5, 2013
Took a drive by the dealership prior to them opening and did not see the vehicle on the lot. Other then that, all was well.
Is this review helpful? Yes | No
Feb 12, 2013
I bought this one today!
Is this review helpful? Yes | No
Jan 27, 2013
Financial dealings not solid. Got yanked around too much, but by that point already had the car.
Is this review helpful? Yes | No

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