Bill Hood Nissan

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318 N Morrison Blvd
Hammond, LA 70401

Sales: (888) 257-3594

Service: (888) 255-8010

Closed Today (Sun)
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Feb 17, 2016
Pleasanat
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Jan 27, 2016
They had manors answered everything I asked they where great
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Read 1 old review
Apr 23, 2011
It's website indicates best internet deals and best customer service. The dealer (Salesperson and Sales Manager) and I (the purchaser) agreed on price over the phone, then I ask to make a deposit to hold the car and to keep part of my commitment (deposit). The Sales guy ageed and informed me he will need to ask his boss how to do the deposit including the amount, then after 1 1/2 hour and no news, I call and told that the car is sold. After taking to the business office I ask to talk to the Sales Manager. I have never been treated like that i'm my entire life. The Sales Manager was very very rude and gave me a millitary speech regarding "if somebody comes in the showroom and buys directly and on the spot, then I'm sorry but that buyer is the priority"!!! Then why do business on a Web Site. I felt betrayed and I have again never seen a rude business practice ever. I also wanted to communicate with M. Hood so he understand what happenned and that he's also aware of the Sales Manager's behavior. I'm again a bit shoked by the Sales Manager's response. I'm glad he dosen't work for my business, because I'm afraid I would be losing business without me knowing it. Withing 2 hours of this conversation, I bought a new 2011 Sonata Limited with Nav over the phone. Think twice before doing business with this Dealership.
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