Bill Cole Automall Ashland

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2701 Winchester Ave., Ashland, KY 41101

Sales: (888) 892-2143

Service: (888) 939-0989

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Aug 4, 2014
Will never use this dealer. Have contacted them directly on several occasions for information on vehicles. Could not get simple info. Like color, mileage, transmission type, or even if unit was still in stock from several sales reps. There including Internet manager. When they answer phone, they have no info about car but ask you to come in and drive it, and state they will get info and call you back but they do not. When you call and leave messages for particular people, they do not return call. They may serve walk in customers, but Internet shoppers are not welcome
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Jul 30, 2014
Service was good. Just seemingly had a difficult time locating the vehicle. The vehicle had already been sold and the advertisement had not been stopped.
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Jul 24, 2014
Will provide vehicle information unless you make an appointment to see a salesman. I was having some health problems at the time, but they don't consider the customers needs. They apparently want to get their high pressured sales personnel on you to push you into the vehicle of their choice.
Is this review helpful? Yes | No

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