Big Country Chevrolet

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109 S Main St
Hemingway, SC 29554

Sales: (843) 558-2571

Service: (843) 558-2571

Today 9:00 AM - 6:00 PM
(Closed Now)
Show business hours
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Jan 18, 2017
Buyers BEWARE !! Had a terrible experience trying to buy a car at this dealership. Staff was unconcerned, unprofessional, and just plain rude.Had an appointment to drive a vehicle and called ahead to confirm.Arrived as dealership and no one was there to greet us. We had to search the dealership to find someone who worked there. We found a gentleman in an office and all the information that he had for us was for the wrong car. We tried to find our salesman who was a no-show even after calling his personal cell phone. We searched the dealership for the keys to the car and had to search through desks and finally found them on our own in the key room. No one took us onto the lot to view the vehicle we had to go out there by ourselves to look at the car. We went to test drive the car and the tire was almost flat. We went back into the dealership and asked if the service department could put some air in it, the gentleman said just drive it it'll be okay. We test drove the car and it wobbles so bad with the low tires that we had to use our own money at a carwash to put the proper Tire amounts in. On the test drive the sunroof didn't work there were lots of buttons inside that were missing the door hatches didn't work properly and the passenger window was not closing properly. This is a vehicle that the dealership had listed for $5,000 over Kelley Blue Book , considered the worst deal on CarGurus, and listed for over 160 days, with all of these problems. Arriving back at the dealership a rude woman told us that she assured us that we were wrong and that the car did not have these problems because their service department had fixed them. She never once left her desk to come out to address our issues or even talk about the car.After sitting in her office for 15 minutes while she surfed the Internet we realized we were in the wrong place and they had no intentions of selling a a car . Having lived in the area now I see why I've never seen or heard anyone driving a vehicle from Big Country Chevrolet . The only help she was that day was searching the internet and telling us to go somewhere else which we did and bought a car that day in Conway. Don't waste your time with these people, go somewhere else.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:
If you are going to get on here and bash a company that is in your town please make sure that you tell what exactly happened. You wanted to buy a car for the cash in your pocket and I specifically explained to you that the car cost more. The car is not listed for more that Kelley Blue book and please remember that Kelley Blue Book is a book for the public not the finance companies or anyone else uses this. Yes if you had actually did the research you claimed you did on the vehicle that we had and what you pulled up on Kelley Blue book you would have realized that the vehicle is an AWD not a FW
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Mar 7, 2013
sales representative was evasive and answered most questions with a question. I wouldn't bother to call back
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Response from current dealership owner:

The only way to get to understand what you would be looking for would be to ask you questions. Are you sure that you have the right Big Country Chevrolet?

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