Beyer Volkswagen

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4015 Valley Pike, Winchester, VA 22602

Sales: (888) 408-6353

Service: (866) 307-7098

Today 9:00am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 18, 2017
Very nice and answered all questions honestly
Is this review helpful? Yes | No

Response from Beyer Volkswagen:

Robert Thank you for the feedback and rating, we strive to provide your experience to all our current and future Beyer Family of Clients. Next time you are in, please say Hi. Please email me if you have any additional comments or concerns - All the best - Matt Vollmers - General Manager - Beyer Winchester - mvollmers@beyerauto.com
Mar 10, 2017
Original car was not available and was asked to consider an SE trim. Still trying to locate a Wolfsburg for me, but are having difficulty as VW stopped production on the model.
Is this review helpful? Yes | No

Response from Beyer Volkswagen:

Phil - Thank you for the feedback, We are at the mercy of what The VW Factory chooses to produce and we do our best to acquire specific vehicles to meet all of our customers request. Upon my own search, I was unable to find what our records show as your first choice. Please email me if you have any additional comments or concerns - All the best - Matt Vollmers - General Manager - Beyer Winchester - mvollmers@beyerauto.com
Mar 7, 2017
I would give them a negative 1 star for this bad dealership. Very unprofessional after you buy the car. My car ran hot one day after purchasing it and I get the run around and when I call for the sales manager I was out on hold for 30 min every time. And all the salesmen say they are busy and no one knows how to fix my problem and here it is I'm out of a car and they are not concerned about the customer after they get that money in hand I will never purchase a car from here EVER !!!! BEWARE!!!!
Is this review helpful? Yes | No
Feb 28, 2017
Truck was still listed for sale but it had already gone to the auction before I contacted them about it. Kinda disappointing that the truck was not removed from their listings if they don't even have it on their lot anymore. The dealer sales person that contacted me did make a good effort to see if the truck could be brought back if it had not been sold, but that was only possible if the sale was definite, I couldn't say for sure I would buy the truck without seeing it and test driving.
Is this review helpful? Yes | No

Response from Beyer Volkswagen:

Mark, Thank you for your feedback. We are working issues regarding the timeliness of our inventory updates and we are working to avoid the significant issues around retrieving a vehicle from our auctions and keeping certain frustrating issues for our customers from ever arising again. If there is anything else you need please email me  at mvollmers@beyerauto.com. Thank you again for taking the time to share your experience. - All the best - Matt Vollmers - General Manager - Beyer Winchester.
Dec 29, 2016
Prompt contact. I have been lazy at following up with them.
Is this review helpful? Yes | No

Response from Beyer Volkswagen:

Pamela Thank you for the 5 Start Rating and Feedback. Next time you are in say hello over a cup of our Starbucks Coffee - All the best - Matt Vollmers - General Manager - Beyer Winchester - mvollmers@beyerwinchester.com
Dec 22, 2016
Excellent communication through email, but did not make it to the dealership or see the truck.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Beyer Volkswagen:

Chris - Thank you for the 5 Start Rating and sharing your experince. Hopefully we will be able to meet when you are in. All the best - Matt Vollmers - General Manager - Beyer Winchester - mvollmers@beyerwinchester.com
Nov 4, 2016
Contacted me. Seemed to be very helpful!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Beyer Volkswagen:

Terry Thank you for sharing your experience with us and I am glad we were able to help you out with your issues and concerns - All the best Matt Vollmers - General Manager - Beyer Winchester - mvollmers@beyerauto.com
Sep 17, 2016
With two of my kids, I drove 3 hrs on a very early Saturday morning to be there at 9am. Approaching the dealership we recognized the van we were interested in sitting out front. We walked around the vehicle and then was greeted by Michael who introduced himself and offered me the keys to take it for a test drive, he even helped out with the kids. He noticed and immediately fixed a problem with the bench seats. (after putting the bench seats back in the van the lock pins were inadvertently left out). Back at the dealership Michael had a nice surprise for the kids to see - a full size car built from legos . Also while they waited they enjoyed some hot chocolate. At lunch time I drove away in my new (used) van and left my tired minivan behind along with a reasonable amount of cash. It has been a few months since then and a few thousand miles on the van. Still satisfied. The best experience I've ever had with a dealership. From the phone/email contact to the financial department they did a great job. Thank you Michael for your professionalism and hospitality.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Beyer Volkswagen:

Phillip - Thank you for sharing your experience with us; Michael is one of our best and I am happy to hear how well he took care of you and your family. I you are ever back in The Shenandoah Valley, please drop in and say HI - All the best Matt Vollmers - General Manager - Beyer Winchester - mvollmers@beyerauto.com
May 10, 2016
Excellent experience! Kelly was amazing, smooth interaction, no pressure, and very, very friendly. Very pleased overall. Love the car!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Beyer Volkswagen:

Luke  - Thank you for taking the time to share your experience. We strive to provide this level of customer service every time. Kelly is one of our best! Hope we cam meet up next time your in for a fresh cup of our Starbucks Coffee.  all the best Matt Vollmers - General Manager - mvolmers@beyerauto.com
Apr 17, 2016
Loved them soooooo much had the BEST experience willing to work with you knowledgeable. Dave(DAVID) was my sales guy AMAZING was sooo helpful tried so hard to make the deal knowing they were almost 4 hour drive for me in the snow. They offered deals made alternatives. The whole store was apart of my deal and i wish i got my car from them but it didn't have one thing i wanted. If i hadn't already found my car at a different dealership i would have made that drive back and got the car just because of how open they were and how much they made you feel wanted. Ugh all i know is that hopefully when I;m ready to get my next car i will be looking at them first
Is this review helpful? Yes | No

Response from Beyer Volkswagen:

Thank you Nicole - Happy to hear you found the car you love! We look forward to getting the next "chance at the plate" when you are ready to purchase again.
All the best - Matt Vollmers - General Manager - mvollmers@beyerauto.com
Apr 13, 2016
great
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Beyer Volkswagen:

Eveiln - Happy to hear of your 5 Star Experience; Next time you are in, please say hi. We do our best to provide every client with such an experience as your, Thanks again for your feedback.  - All the best Matt Vollmers - General Manager  mvollmers@beyerauto.com....
Feb 12, 2016
Very pleasant experience
Is this review helpful? Yes | No

Response from Beyer Volkswagen:

Sharon; Thank you for taking the time to give a us a 5 Star rating. We strive to give every one of our customers the same experience you have with our family - All the best Matt Vollmers - General Manager  mvollmers@beyerauto.com....
Jan 28, 2016
Followed up promptly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Beyer Volkswagen:

John - Thank you for your feedback, It is great to hear that our staff was "on the ball" and got back to you promptly. We do strive every day to provide the best level of service in the industry.  - All the best Matt Vollmers - General Manager  mvollmers@beyerauto.com....
Jan 4, 2016
Dealer made me fell very comfortable buying this car. There was no pressure and she made me fell at home.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Beyer Volkswagen:

Norman - Happy to hear of your 5 Star Experience; Next time you are in, please say hi. We do our best to provide every client with such an experience as your, Thanks again for your feedback.  - All the best Matt Vollmers - General Manager  mvollmers@beyerauto.com....
Read 1 old review
Jan 31, 2015
I purchased the vehicle
Is this review helpful? Yes | No

Response from Beyer Volkswagen:

Marva - Thank you for taking the time to give a us a 5 Star rating. We strive to give every one of our customers the same experience you have with our family - All the best Matt Vollmers - General Manager  mvollmers@beyerauto.com....

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