Best Buy Used Cars 1

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830 28th St SE
Grand Rapids, MI 49508

Sales: (616) 249-2800

Closed Today (Sun)
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Jan 15, 2015
Great trade in value, nice to work with.
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Response from Best Buy Used Cars 1:

Thank you for the kind review.
Nov 26, 2014
Great follow up.
0 of 1 people found this review helpful.
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Response from Best Buy Used Cars 1:

Thank you for leaving positive feedback!
Jan 8, 2014
Initial reply but no follow through on questions.
1 of 2 people found this review helpful.
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Response from Best Buy Used Cars 1:

We are sorry we did not satisfy you.  We would like to hear how our customer service was not up to par.  Please contact James at rjeliassen@gmail.com if you wish to speak to our ownership.
Jul 25, 2013
kbafna23
Regular follow-ups & good support & help, very friendly.
0 of 1 people found this review helpful.
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Response from Best Buy Used Cars 1:

Thank you for the kind remarks!
Feb 4, 2013
I have been looking and best buy used cars are helping me well with finding the car that fits me best
0 of 1 people found this review helpful.
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Response from Best Buy Used Cars 1:

We are always glad to help, even if we cannot make the sale.
Jan 28, 2013
folowed up
0 of 2 people found this review helpful.
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Response from Best Buy Used Cars 1:

Thanks for the kind review!
Nov 24, 2012
Awful. Would never recommend them to anyone. We were looking at a minivan from the website (that they claimed to have had for almost a month), set up an appointment to go for a test drive, confirmed that it was still available just one hour before leaving, and when we got there they said it had sold through an onlinew auction just minutes before we got there. Then they pulled out another minivan that was quite a bit more expensive and asked us to sign something that said we would buy that car from them that day . They have a price online but when you get to the dealership the price is thousands more! They are scammers!!! Stay away from this one!!!!!
1 of 1 people found this review helpful.
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Response from Best Buy Used Cars 1:

We are sorry you felt taken advantage of.  We are also sorry this negative experience did not get handled right away.  Our management and sales staff is completely different in the five years since this review was posted and we can assure anybody that shops with us that we have honest, hard-working and straight-forward employees.  
Sep 27, 2012
YES" answered all my questions and emails, Very helpful,
0 of 1 people found this review helpful.
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Response from Best Buy Used Cars 1:

Thank you for the 5 stars!
Jul 16, 2012
Responsible and responsive
0 of 1 people found this review helpful.
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Response from Best Buy Used Cars 1:

We appreciate the kind review.  

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