Bergstrom Lexus

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3060 Victory Ln
Appleton, WI 54913

Sales: (855) 269-0133

Service: (800) 906-9128

Today 8:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 6, 2017
Good
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Mar 3, 2017
Timely informative response.
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Nov 24, 2016
Fair. Internet person was great. Set up appointment with salesman. Test drove car early in the morning. Told salesman that I was going to test drive other cars that day. Came back late in the day - salesman gone. Backup salesmen seemed disinterested. Drove different car. No effort to see if I was interested in buying. Pretty smug and arrogant regarding price. Almost like it was an honor to buy a car from them. I asked to have the first salesman follow up with me and he never did. Ended up driving 2 1/2 hours away to buy a 2010 Lexus 350.
8 of 8 people found this review helpful.
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Oct 27, 2016
Our salesman Joe was really helpful and very professional
1 of 1 people found this review helpful.
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Jun 5, 2016
Car to high priced n would not move from asking price
3 of 4 people found this review helpful.
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Response from Bergstrom Lexus:

Hello Darin, Thank you for the review and opportunity. We have just entered into a national launch with Lexus called Lexus Plus. The goal of the program is to create one price transparent transactions for our guests. We wanted to be first into this program and will experience some bumps along the way, however, we believe that this type of transaction and service in the long run is what consumers are looking for. Thank you again for the opportunity.
Apr 25, 2016
It was good but he should of contacted the phone number I gave not my husband's work phone. We weren't interested in that car because it was in a accident. We are interest in a good reasonable lower mileage Lexus rd 350 though if one comes in. Thank you
0 of 1 people found this review helpful.
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Apr 20, 2016
Great experience bought the car I wanted at a good price.
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Mar 19, 2016
best sales experience ever
0 of 1 people found this review helpful.
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Mar 12, 2016
Looked online saw a vehicle I was interested in at a reasonable price. I emailed but received a response back pricing the car higher. I received an email from Cargurus as well with the vehicle I sent the email on listing the same original price I saw. The next day I received an email from a salesrep advising the car was available at the higher price and I responded advising that is not the price I inquired about and he responded saying they may have sold the car but the car isn't sold. Major flag and turn off from this dealership.
4 of 4 people found this review helpful.
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Jan 14, 2016
Great follow-up
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Dec 20, 2015
Awesome
0 of 1 people found this review helpful.
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Dec 14, 2015
Great experiences and quick responses. It is easy to talk with the sale, nice easy purchase.
0 of 1 people found this review helpful.
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Read 9 old reviews
Aug 23, 2015
Funny how it was there and had a schedule to test drive and then all of the sudden. Poof it was sold the week before! Nice try.
2 of 3 people found this review helpful.
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Jul 11, 2015
Very Helpful
0 of 1 people found this review helpful.
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Jul 5, 2015
Replied to all emails. Just didn't reach a deal on the car.
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Mar 10, 2015
Genevieve was very prompt, informative and accomadating.
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Mar 13, 2014
The car I went to see was sold but still on web site. Otherwise a pleasent experience.
1 of 1 people found this review helpful.
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Dec 15, 2012
Good experience, but didn't have the car we were looking for. We boutght in green bay, a toyota dealer
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Oct 29, 2012
slaes Manager called, I called him back, never returned my phone call
1 of 1 people found this review helpful.
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Oct 20, 2012
pretty desent, just whated to sell a car
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Aug 21, 2012
Very helpful and low key
Is this review helpful? Yes | No

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