Bergstrom Imports of Oshkosh

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3245 S Washburn St
Oshkosh, WI 54904

Sales: (855) 269-0133

Service: (800) 707-9716

Today 8:00am - 5:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 24, 2017
My question was not answered. I received a canned response.
1 of 2 people found this review helpful.
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May 17, 2017
Awesome experience!
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Apr 6, 2017
I have worked with Bergstrom in Oshkosh before and LOVE them. I will likely purchase my next vehicle from them.
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Apr 2, 2017
Very prompt
1 of 2 people found this review helpful.
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Mar 3, 2017
Salesman were very friendly and helpful but the salesman that did paperwork was very pushy to sell us a expensive extended warranty which I had to say no to 3-4 times once we said we weren't buying it period he wasn't as happy to talk anymore Love the car and the value but would consider not going to again for that reason
5 of 5 people found this review helpful.
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Jan 12, 2017
Prompt and great follow through. Friendly, no pressure environment! This is the second car that we have purchased from them.
1 of 1 people found this review helpful.
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Dec 12, 2016
Excellent, very prompt with answers. they found the exact vehicle I was looking for in the time I wanted it. Ridgeline RTL-T in Blue.
1 of 1 people found this review helpful.
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Nov 1, 2016
I dealt with Jim. He sent out mass emails, did not get back to me when he said he would. Terribly disappointed in the lack of true sales skills. In a world that has so many used vehicles, along with dealers who sell used cars, the buyer has many options on where to purchase. Nothing that Jim did would make me want to purchase from him.
4 of 4 people found this review helpful.
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Response from Bergstrom Imports of Oshkosh:

Hi Jennifer, thanks for the feedback. This certainly is not the way we want to do business. We want to help. Please shoot as an email at social@bergstromauto.com and we'll get you connected with the right person.
Oct 12, 2016
Pleasant and helpful.
0 of 1 people found this review helpful.
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Response from Bergstrom Imports of Oshkosh:

Thanks Chuck!
Aug 24, 2016
Everyone was very helpful and willing to work with me.
1 of 1 people found this review helpful.
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Response from Bergstrom Imports of Oshkosh:

Thanks for the feedback Valerie. Glad we could help.
Aug 17, 2016
At first they couldn't find the vehicle in their inventory. Then I emailed them the add, they found the listing, and emailed back that due to the VW diesel situation they were not selling the car. There was no explanation as to why it was still being advertised.
2 of 2 people found this review helpful.
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Jul 7, 2016
JNighorn
John was awesome. He understood quickly that I knew what I wanted and he treated us very fairly. He didn't play the lets oversell them game...the vehicle was exactly what I was looking for. The only reason I gave the dealership a 4 was they had the information on the web site about the car mixed up with another one. Easy mistake but still they should be reviewing this daily. JN in Green Bay
1 of 1 people found this review helpful.
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Apr 28, 2016
The staff were friendly. We decided to buy elsewhere because they low- balled our trade-in.
1 of 1 people found this review helpful.
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Apr 23, 2016
Excellent service. I noticed a noise during test drive. They said it was tire composition. When it wasn't better three weeks after purchase, they looked at it and found a bad bearing and tire chop. They replaced bearings and flipped tires at no cost to me. Outstanding!
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Apr 1, 2016
Whole process was very good. Never felt pressured, answered all questions we had and would go there again. Only reason score is 3 stars is once the deal was made we had to wait several hours for financing. It would have been nice if they would have checked back with us so we knew what was going on and not feel forgotten
1 of 1 people found this review helpful.
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Feb 16, 2016
Quick attention! Direct communication with Greg, the salesman. Bought the car and love it.
0 of 1 people found this review helpful.
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Nov 7, 2015
Worst customer service. Prices not even close to competitive. Not many models on the lot.
4 of 4 people found this review helpful.
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Oct 22, 2015
Had to call twice and talk to two different sales people and still no detailed information or vehicle status at this time.
3 of 3 people found this review helpful.
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Oct 8, 2015
Awesome sales team, Zach as tremendous potential and went out of his way to accommodate are car buying needs. Thank you for the experience.
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Sep 30, 2015
Very energetic and great personality, Tony was great! The vehicle we went to try out, was the one Bill purchased!
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Read 10 old reviews
Aug 27, 2015
As soon as the salesperson found out I was also talking to another dealership, I received a sort of "Dear John" email and their correspondence ended. Very poor professionalism on their part. I would never go back. Very responsive when they thought they were the only game in town. Also, the dealer I settled on beat Bergstrom by $2500 right out of the gate on a "Apples to Apples" vehicle with no negotiating. I Will never go back to Bergstrom and will recommend to my friends they never go.
3 of 3 people found this review helpful.
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Jun 19, 2015
Was a pleasure to deal with. Did most of the financial stuff online before I drove up to test drive. If I liked the car it was mine. If not then they were willing to find me what I wanted and at a good price.
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Jun 13, 2015
Bought a used vehicle and all went smooth. So far so good with the vehicle.
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Oct 5, 2013
Car had incorrect info but thankfully the salesperson caught it before I drove the two hours up.
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Jul 19, 2013
Everyone is polite. One of the salesmen came out in the ran with an umbrella to escort me and my son into the showroom. Then brought the specific car I wanted to look at into the inspection bay for us to look over. Over all I would feel free to recommend them to anyone.
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Feb 20, 2013
wonderful,but no deal
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Nov 1, 2012
really liked the vehicle that I looked at but it was a long distance to drive (alot of construction on the route also) and I simply did get a chance to drive back down there
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Oct 31, 2012
Drove up there to test drive a vehicle we had discussed with the salesman the day before, only to find the battery was dead. We drove away empty handed.
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Sep 16, 2012
Would have liked more assistance in finding a car to suit my needs.
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Aug 18, 2012
This is our second experience with Bergstrom and we were very pleased with both.
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