Bennett INFINITI of Wilkes-Barre

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1060 Route 315
Wilkes Barre, PA 18702

Sales: (570) 822-9900

Service: (888) 435-3440

Today 9:00am - 5:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 17, 2017
We were on a tight buying schedule and had the vehicle brought up from Allentown the next day. They were flexible with our schedule, and attentive to my medical needs and comfort with riding in the vehicle. Their normal service requirements completed was above general inspection requirements. Very impressed with Infinity. We have already recommended several people
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May 14, 2017
Domani_1991
Salesman was very helpful they kept in touch to see is they could help me with finding a car
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Apr 30, 2017
Very helpful and responsive
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Feb 8, 2017
Best experience I've had! Call the day before told them I would be up the next day. Pulled up and they had the car cleaned and sitting right out front. Even though I wasn't buying an Infiniti and most likely was purchasing the least expensive car on the lot, they treated me like I was buying the highest priced car on the lot. A special shout out to James Stoves on his quick, efficient and knowledge of the paperwork. Being the Finance Manager he filled in as the salesman as well. I'm just hoping he got the commission on the deal. Go Canaries!!!
1 of 1 people found this review helpful.
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Response from Bennett INFINITI of Wilkes-Barre:

Daniel,

   We are so happy you had a great experience! It sounds like you had the True Bennett Experience, which is what we strive to give everyone interested in any vehicle at Bennett! We hope you enjoy your new vehicle as much as you enjoyed your experience purchasing it.
Jan 29, 2017
Overall very good. The staff was friendly and helpful.
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Nov 30, 2016
I test drove a vehicle. Salesman knew nothing about the car. My wife test drove the America car 3 days later. He still acted like he knew nothing about the car after we has just previously gone over it. Salesperson and manager never responded to emails until I complained.
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Oct 27, 2016
Quick response, email messages, phone messages.
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Sep 10, 2016
Called me back minutes after my request for more information.
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Aug 15, 2016
Very responsive on our inquiries!! Friendly, and willing to make us happy! Buying our car was easy and enjoyable
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Aug 11, 2016
Sold before I got a deal finalized no notice
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Jul 24, 2016
Very Good
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Jul 11, 2016
Good people to deal very professional. Answers all my emails. I haven't bought the car yet.
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Response from Bennett INFINITI of Wilkes-Barre:

We pride our self on responding to emails in a timely manner. Hope to see you soon.
Apr 6, 2016
Went to talk with salesperson following day sales contacted me told me manager drop the price for me 1700 dollars to 18200 I said great confirm and let me know for sore. did not get return call following morning made 5call to dealership 2 calls they were busy 3rd call left message for salesperson on machine finally talked to receptionist she said assoon as he was free she would have him contact me. never received a call back bad business.Joe
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Response from Bennett INFINITI of Wilkes-Barre:

We apologize for not being able to meet your price point, but we would like to talk further if you are still in the market. Gil Coronado, Sales Manager
Feb 29, 2016
Great dealership, great experience. Five Star organization. Sales and Manager informative, helpful, professional, knowledgeable. Great "people skills". Highly recommend.
1 of 1 people found this review helpful.
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Jan 31, 2016
went to this dealership twice and the car advertised had already sold but was still listed
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Dec 26, 2015
They got back to me in timely manner even though I didn't buy from them I would check them out
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Dec 26, 2015
Responses with next working day but never gave me a clear answer to my question
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Aug 13, 2015
They were a great help, trying to help me find the specific car I wanted
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Read 12 old reviews
Jul 5, 2015
Response to email was within min. they answered every question we had.
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Aug 29, 2014
Very friendly staff, not pushy. They provide you info and the detailing of the vehicle was great.
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Jun 25, 2014
Rather send trade ins to auctions then negotiate price there were askin 22 grand for a 2009 I know for a fact they would not get that price at auction
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Feb 18, 2014
The GM was a decent person in every aspect, but during the test drive, the representative next to me kept her window rolled down on the front passenger side of during the whole drive. It stroke me as strange in such a cold day. But when all the paperwork was done and I took possession of the car, it became obvious that she did it on purpose to mask the engine noise with the street and other cars noises. The car has the noise of an old car for such a decent mileage for an Acura, and the noise can be heard even when the all windows are closed and the car will certainly need some repairs. I will never do business with them again. I am a firm believer of "what goes around comes around", they will pay for it.
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Dec 6, 2013
Very Good; both Jason the salesperson and Nick Rizzo the manager.
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Oct 19, 2013
They were very knowledgeable and easy to get along with. I would definitely go back!!!
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Oct 9, 2013
Dealer responded promptly and answered my questions quickly.
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May 30, 2013
ABSOLUTELY OUTSTANDING!!! Drove there from another state and the manager and other employees stayed after closing to assist us. They never rushed us, very personable, pleasant, I would go back again and again!!!!
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May 4, 2013
Excellent experience and very helpful
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Apr 23, 2013
Good customer service
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Feb 6, 2013
Excellent
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Nov 20, 2012
Responded quickly and professional
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