Barnes Used Cars

Is this your dealership? Sign up for a dealer account

11916 Maple Ave
Rockville, MD 20852

Sales: (301) 230-2882

Today 9:00am - 7:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 29, 2014
Worst customer service ever. Condescending and Rude. Buying a car should not have to be such a painful process. These people should not be doing business.
Is this review helpful? Yes | No
Jan 23, 2014
I waited about 15 minutes before anyone onsite came to assist me. It's not because they were busy helping other customers, I was the only one there. The door to the bldg was open but no one was immediately available. I called out "Hello, hello, hello" but no one answered. When the gentleman did show up it took another 5-6 minutes to find the key to the Saab from the key board. There were only about 20 labeled keys to choose from. The car looked great from the outside. But after driving it you realize it needed some work. This should be stated in the ad so that a prospective buyer can determine whether or not they want to make the trip to see the vehicle. I don't think potential buyers expect perfection with regards to a used vehicle. However some honesty up front regarding the vehicles condition reflects the virtues and intentions of the seller. The person who assisted me (a different person than the first gentleman) said that the car would run better after it warmed up. Based on my experience I will not give their used cars or advertisement another look. I will give 1 star because at least the car did look as it appeared in the picture.
Is this review helpful? Yes | No

Other Nearby Dealers

Koons Silver Spring Ford Lincoln - 348 listings

3111 Automobile Blvd. Silver Spring, MD 20904

4 reviews
Fitzgerald Auto Mall Wheaton - 84 listings

10915 Georgia Ave Wheaton, MD 20902

2 reviews
Nationwide Imports - 67 listings

11500 Schuylkill Rd. Rockville, MD 20852

4 reviews
Safford Fiat of Tysons Corner - 64 listings

8448 Leesburg Pike Vienna, VA 22182

5 reviews
Fleming's Ultimate Garage - 54 listings

660 Lofstrand Ln Rockville, MD 20850

1 review
Fitzgerald Lakeforest Toyota - 36 listings

907 North Frederick Ave Gaithersburg, MD 20879

4 reviews
Club Cars - 31 listings

12370 Parklawn Dr Rockville, MD 20852

6 reviews
Germantown Motor Cars - 29 listings

19715 Waters Rd Germantown, MD 20874

1 review
DMV Auto Group - 26 listings

7700 Lee Hwy Falls Church, VA 22042

3 reviews
Bill Page Honda - 13 listings

6715 Arlington Blvd Falls Church, VA 22042

2 reviews
Prestige Pre-Owned Auto Sales 2 - 7 listings

10500 Saint Paul St Kensington, MD 20895

2 reviews
Scandinavian Import Service Center - 6 listings

285 Derwood Circle Rockville, MD 20850

4 reviews
Audi Silver Spring

3151 Automobile Blvd Silver Spring, MD 20904

1 review
VIP Auto Sales

2210 5th St NE Washington, DC 20002

1 review
Auto City

2600 Wilson Blvd Arlington, VA 22201

1 review

Popular Used Cars

Used Ford F-150
2,246 Great Deals out of 179,996 listings starting at $1,300
Used Ford F-250 Super Duty
377 Great Deals out of 43,935 listings starting at $2,400
Used Chevrolet Silverado 1500
2,101 Great Deals out of 167,324 listings starting at $1,888
Used Chevrolet Silverado 2500HD
320 Great Deals out of 29,006 listings starting at $2,000
Used Ram 1500
957 Great Deals out of 111,276 listings starting at $6,499
Used Ram 2500
144 Great Deals out of 29,586 listings starting at $7,350
Used Toyota Camry
1,033 Great Deals out of 69,220 listings starting at $295
Used Toyota Corolla
868 Great Deals out of 57,224 listings starting at $1,099
Used Honda Civic
798 Great Deals out of 72,569 listings starting at $1,400
Used Honda CR-V
793 Great Deals out of 53,619 listings starting at $1,750
Used Toyota RAV4
769 Great Deals out of 50,665 listings starting at $1,500
Used Honda Accord
1,025 Great Deals out of 60,719 listings starting at $999
Used Nissan Rogue
569 Great Deals out of 69,921 listings starting at $2,895
Used Nissan Altima
990 Great Deals out of 74,664 listings starting at $1,500
Used Ford Escape
1,034 Great Deals out of 85,210 listings starting at $1,288