Barnes Crossing Hyundai Mazda

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3983 N Gloster St, Tupelo, MS 38804
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Sales: (662) 778-2277

Service: (662) 778-2277

Sep 6, 2016
Horrible service I made an offer my salesman took it to the managers and I seen them laughing! I felt disrespected plus they was asking 7,000 dollars over book value for the truck I wanted! This was the worse experience I ever had! I went to another dealer and got the truck I wanted at the correct book value!
3 of 3 people found this review helpful.
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Sep 6, 2016
I was extremely pleased with the service, knowledge, and attitudes of the associates that helped my wife and I with the purchase and trade of our Mazdas. Debrill and Edward were not what I had envisioned car salesmen to be. Their easy going, non-pushy approach made the car buying experience easier during a busy day. Thanks guys
1 of 1 people found this review helpful.
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Jul 28, 2016
Smokie2233
Worked with me on everything I needed..
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Jul 28, 2016
Good!
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Jul 17, 2016
I had a great experience the dealer worked with me so I could drive my car home.
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Jul 7, 2016
Dealer was unwilling to deal until we got up and walked out. They called the next day offering us the same deal we made them. It is a two hour round trip for us so we decided to get our vehicle somewhere else.
2 of 2 people found this review helpful.
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Response from Barnes Crossing Hyundai Mazda:

Doyle,

We would like to apologize about the experience that you had with our dealership. We would love to earn you business. We can deliver the car directly to you, paperwork and all. Saving you the 2 hour round trip! Please let us know if this is something that we could do.

You can call me direct. Sonny Holcomb (662) 871-5743
May 16, 2016
Generic..not specific to my request
1 of 1 people found this review helpful.
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May 16, 2016
Quick response that vehicle had been sold
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Apr 7, 2016
Unfortunately, I can't not overlooked the rudeness of upper management to the employer who was happening another dealer to seal the deal. I would definitely work with that person again; however, I would think again about revisiting because how your employees were spoken to by upper management. It should have been handled privately.
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Mar 19, 2016
Didn't really have any cars in my range.
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Mar 2, 2016
Responded next day
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Feb 29, 2016
They got me the vehicle I wanted at the price I needed
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Feb 24, 2016
I bought the car and like it however was disappointed I was only given 1 key and a spare key costs $300+ dollars. Like that is crazy, what if the key is lost? I think they should of paid for another key and given it to me.
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Nov 15, 2015
Quick response!
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Oct 26, 2015
Service was great in the beginning,but quickly went down hill. I let dealership know in advance that I had financing in place prior to showing up. They ran my credit and when they realized I had a low credit score blew me off, the salesman left for the evening without saying anything else to me. It was a few days later when apparently someone remembered I had my own financing and called me. I made a purchase at a different dealership over the weekend for exactly what I was looking for, and paid cash for it. I think it is sad that so many dealerships pre-judge potential clients.
1 of 1 people found this review helpful.
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Jun 6, 2015
Dealer was honest and helpful!
2 of 2 people found this review helpful.
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May 18, 2015
good
1 of 1 people found this review helpful.
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Old Dealer Reviews

Jan 28, 2015
salesman mariio did a great job
1 of 1 people found this review helpful.
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Nov 11, 2014
Friendly
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Nov 11, 2014
Friendly
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Sep 2, 2014
Took car off to another town the next day to be sold, plus jacked the price up when we inquired about it on the lot.
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Jul 6, 2014
gideondavid25
good deal.
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Jun 5, 2014
I couldn't have asked for more. The internet sales person, Eddie, went above and beyond the call of duty to satisfy me. I arranged an independent inspection and Eddie drove the Lexus there and picked it up for me! (His dealership has 25 of their own mechanics which checked it out) My wife and I drove to Tupelo and we were out of there in an hour. Even though this was a long distance trade, Eddie helped reassure us that the dealership stands behind the car. I wouldn't hesitate about buying another car from them, and will recommend them to family and friends.
1 of 1 people found this review helpful.
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Apr 15, 2014
pretty cars. did not appear eager to make sale
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Oct 27, 2013
Initial contact was excellent but follow through was less than desired.
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Jul 19, 2013
The salesman was unable to help me and lied to me this was the most awful place I have ever been. No one even tried to see if they could get me I'm a car and they keep trying to gets to look at cars I wasn't interested in so I walked off that's a shame that you can't even buy a car in the town u live in
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Jun 21, 2013
Nice people
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Apr 28, 2013
christianj
Great experience. Very friendly people.
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Feb 21, 2012
Horrible service overall. At first the man I talked to was totally friendly and helpful but we soon learned it was all a show and insincere. We were looking to buy a used truck on their lot and we were needing to know their financing options, pricing, etc. He sent me all over the world getting all sorts of info to fill out a credit application on their website (which took a while!) And told me to call back. I did and he said he would be in touch with me soon with an estimate of monthly payments, etc. He never called back. We called about 2 days later and he says, "Oh, I guess I completely forgot about you guys, huh?" Um.... Yeah, you did!!!! And he fed us another lie and never contacted us again. Needless to say, we looked elsewhere and found a newer, nicer truck for a better listing price closer to home. I would not recommend this car lot. It seems like a big huge trap or joke if you ask me. My experience (if you'd call it that) was horrible.
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